I like everything, however there was a trouble to reach the hotel- our train arrived after 11 p.m. and no transportation except taxi was available. For safety I tried to order UBER taxi, but they didn't find any driver within 15 min. I called and asked for help to the reception. They provided me a driver number. Thanks for support! If administration provide transportation option for "late arrival guess" from rail-way station to the hotel it will be much comfortable for me and my family.

Good location. Close enough to station to walk (15-20minutes), but only because I could not find a taxi when arriving late at night. Good hotel wifi, great b’fast and reception arranged a taxi back to station.

It’s my third time at this hotel. Everything is great except the price of more than 100 Euro per night and its strange Russian name :) otherwise the location is convenient for cross-border travelers, breakfast selection is descent and the. rooms are comfy. Parking is also a big advantage.

Little bit too far from Stare Miasto but ok if you use a taxi or your own car. The price I consider too high but with no comparable alternatives what can you do but to pay it?

Good breakfast, meals are individually made on guest request. Helpful and English speaking staff. Nice, clean and cozy room. Proper sound insulation and properly working AC. Location is good for going around the metropolitan area with car.

Restaurant serves only breakfast. If you are without a car, it may take a while to get to city center by foot, or you will need to take a bus.

Everything were great! We arrived past 9pm and it was not a problem for us to check in. Personnel is great, everybody is very friendly and helpful. Room was better than I expected. On the photo it looks plain and simple and it is like this in real life, but it’s fresh, clean, smells very good. It was a one night stay during the trip, but I won’t feel bad to stay here longer. Definitely recommend Hotel Trojka

Convenient free parking, comfortable mattress, availability of the teapot in the room, great breakfast, and very helpful and polite personnel.

The room was very close to the elevator, though the sound didn't bother me at all. It would be great to have a mosquito net on the windows.

Quiet, exceptionally clean, comfortable, reasonable cost and the friendliest staff! Amazing gem of a hotel, would definitely return. Communication is very good from before the stay to during it. It is so clean, and breakfast is lovely. Paid to leave our rental car there for a few days and it was safe and well looked after.

It is the best 3 star hotel I've ever been to. Huge room, well designed. It is like an apartment. Amazing comfy bed. Coffee, tea and water in room. Desk for work. Nice wardrobe. Comfortable bathroom. All clean. Warm room. Helpful staff. I am amazed. We used it for a night stay after the train before the next one. I want to be back, stay for longer, see the city and enjoy this home-like place.

Nothing

I was impressed by the staff. Both managers at the reception were very human, responsive and helpful. We arrived late and were exhausted, they helped us with the luggage. Next day my daughter was sleeping very long and we exceeded the checkout time. The hotel did not chang me anything for two more hours. The breakfast was good and sufficient. I would stay there for sure if traveling at this direction again

Nothing

I read a lot about the hotels in this area. when I choose it and slept the night… the words can’t describe the warm welcoming that I had late arrival after midnight from the special receptionist (Johanna). she gave all the information I need from the train station. I recommend the hotel strongly

all good