The staff who cleaned the rooms was very nice with us and helpfull. / The rooms were very warm. / Wifi was excellent. /The receptionist who was on friday april 14th, was super nice and helpfull person, she supported us a lot with everything, also she taught some words in polish. Thanks a lot.

Opportunity areas are: - Oat would be an excellent idea to add as option for breakfast. - Another suggestion is to wait until the time the restaurant is closed for breakfast (it was 10:30 on those days) to start cleaning the restaurant, it was not goog be at 10:00 am having breakfast, with the staff also cleaning the tables and preparing them with glasses and everything for meal, even the table where you are eating on that moment. - One day they did not put dishes for the breakfast, nobody was in charge there, so we have to ask for them to the recepcionist, and the person that was there, helped us in a very bad way.

really very nice hotel in the city, comfortable parking for hotel guests, nice and comfortable rooms. what I really appreciate is that breakfast is possible since 6:30, very big and nice choice for breakfast

not so much too improve... maybe: when breakfast starts at 6:30, but eggs really available at 6:45 + eggs too done. For dinner, hotel restaurant is nice, food is good and "very artistic", but e.g. using wilted herbs - personally, I prefere Wolowina restaurant not far from the hotel

Fantastic breakfast buffet, the best one i had in years with a lot of choice, everything fresh and tasty. Nice little swimming pool, sauna and turkish bath. Fantastic central yet quiet location with nice square views with a lot of greenery. Staff very friendly and helpful.

The pool area is very dark so difficult to eg. read a book on the sunbed. There are small reading lamps in the quite area but they are so weak that make not difference whether you use them or not. Hotel parking is extra paid - rooms are already pricey so it would be nice to have the parking free of charge for hotel guests.

Great location: on the edge of the old town, right next to the Planty Park and "two steps" from the Main Square. Very nice, spacious and clean room (recently renovated with European Union funds). Interesting bathroom arrangement: glass partition from the bedroom, hydro massage bathtub, mirrors, backlight, rain shower. A big plus for the possibility of turning on the "fireplace" on the large TV. Tasty and quite varied breakfast. Dishes in the restaurant very tasty.

Service: - distracted waiters (they forgot part of our order during dinner); - bad work organization or too few people serving breakfast (I waited over 30 minutes for my capuccino; cutlery, scrambled eggs and bread were still missing). Starters: - olives literally drowned in oil - let them breathe... ;-) - because your calamari is very tasty, I would give larger portions (like in the Portugal)... ;-) Hydraulics: - the drain (plug) in the bathtub must be repaired.

Great location, spacious room with AC, friendly and helpful staff. Nice and plentiful breakfast options. Good WiFi. Convenient and easy parking right by the hotel.

Bit of a shame that the rooms are carpeted which always makes the floor look dirtier than it probably is, especially since the hotel allows dogs (which we generally like).

Amazing breakfast, comfortable beds and pillows, very nice shower gell, fridge in room, spa area, very central, iron and ironing board

Parking could be included in the price, it would be nice to have kettle in the room

Very friendly and supportive staff, the amazing Silesian as well as continental breakfast and the onsite facilites made my stay a great one.

Room carpets maybe revisited at some point because they look old and stained at some parts.

property is in the middle of the old city, well located. the rooms were clean nice and big. the stuff was very friendly and helpful. breakfast is very tasteful and variable. next to the hotel is a pub which is also a part of the hotel, they have there their own beer and very tasty burgers. swimming pool and spa area are clean and very nice.

located near city centre, own parking place, nice sauna, steam room, swimming pool, good restaurant.

even though offering wellness, no bathrobe or slippers.

We appreciate tasty and rich breakfast prepared with quality ingredients. The hotel is very nice, clean with beautiful design equipment.

The sauna is located near swimming pool, so there is no peace and it is not possible to relax. People go to the sauna in a swimsuit, sheets and bathrobes are not provided. The environment itself is nice, but the rest does not quite correspond to the rituals and principles of sauna.