- Staff was extremely helpful and friendly. When arranging dinner and breakfast, the staff took extra effort to inform us in advance of a larger group they were expecting and tried to recommend a time slot that would reduce the group's impact on our experience. - Located right next to the Batalha monastery, we could even see it from our room. - Spacey room with comfortable beds and a clean and comfortable bathroom. - The hotel's restaurant was very good, and our server was really good at asvising us on sides and drinks. - The next day we were asked if we already had plans for the day, and when we mentioned where w were heading next, they even recommended restaurants we could eat at, and what their best dishes were.

Disclaimer: the hotel was amazing, and I would definitely choose to visit it again. This is the only thing that was less "great", and it still would not change my opinion of the hotel. I would just request a different room location for potential future stays. While we received a room upgrade, it was unfortunately right in front of the elevator. This meant everyone on the floor had to go past our room and stand there while waiting for it. It was also close to the stairwell so we could hear the restaurant/bar as well from the room.

I cannot say enough good things about this hotel!!! Location = outstanding. Staff = extremely polite. Food = fresh and delicious. Room = spotless. We stayed in room 214, it didn’t have the view but we didn’t care much about it as we were out entire day. They let us in at 1pm vs 3pm as the room was already cleaned and didn’t charge additional fee. Five minutes after we entered the room, they brought us fresh cookies with a hand written note just to say “welcome”- very nice touch ;). We had lunch at the restaurant on the first floor overlooking the Mosteiro de Batalha. Service was very polite and the food was good as well. I would highly recommend this hotel.

Nice staff and premium location right next to the monastery. The facilities are good and tastefully decorated. Pretty good restaurant too.

There was a hint of an odd smell in the hall of the suite, not really sure here it was coming from. It wasn’t too bothersome, to the point where I kept forgetting to mention it to the staff, but it was there, especially on day 1. The most annoying is the parking situation. Granted, we accidentally landed there during local festivities, and that made it worse. Even the public parking spaces were all taken. But then the festivities were finished and i found out that there was never a free hotel parking spot (there are only 8 of them). There were paid spots on the street, but they annoyingly only let you pay for parking for 1h30 at a time, they only take coins and they start at 8am. So, all in all, if it’s a busy period, bring plenty of coins and a bit of patience

Breakfast was a very pleasant experience. We had dinner most nights in their restaurant as well and the staff was very polite and friendly.

What was disappointing was our flight from Lisbon to Chicago was changed and we had to check out on Aug 13. The hotel said the could not change our departure date from Aug 14 to Aug 13 and as a result we paid for a night we were not there amounting to $200.00. The hotel said it was because we booked through Booking .com. We will never book through Booking.com again

The location is beyond perfect! It is right next door to the monastery. To be able to look out the window and see this magnificent monastery was amazing. It is lit up and night and we were able to go and take pictures outside after all the visitors were gone. The hotel is beautiful. clean, comfortable and friendly staff. The room was nice and cool and the bed was so comfortable. We had dinner at their restaurant The Vintage and it was delicious. Antonio our waiter was so friendly and he made some wonderful recommendations. We really enjoyed meeting him. The breakfast was beautifully presented and so many choices! Everything we had was delicious. Batalha was one of our favorite places on our Portugal vacation.

Nothing. I only wish we had booked a second night.

Everything. The staff was the best part, super helpful with the check in logistics. We were going to a wedding nearby and we were super late and they didn’t hesitate to expedite things, super helpful and available. We forgot to mention that we had a 6 month old baby and they right away gave us a room with every condition and a small toy. The view is amazing to the beautiful mosteiro da batalha and the breakfast was phenomenal. They also offered a late check out due to our son napping during check out hours. Amazing experience

Nothing to report here really

Staff was very helpful and friendly. Located right next to the Batalha monastery. Spacey room with comfortable beds and a clean and comfortable bathroom. As family of four we booked the Suite and the sofa-bed for children was great as they enjoyed sleeping in their own room. The hotel's breakfast was good.

There is nothing I can think of. Everything matched our expectation and the price seemed really good for of-season period. I would definitely stay here again!

The hotel is literally across the way from the monastery and you have wonderful views from the dining room. The room was comfortable and well appointed. Everything was impeccably clean. The bathroom a good size. The restaurant in the hotel was lovely for dinner. Reserve in advance as the restaurant gets busy. If you’re need parking be aware that they have 8 spots allocated to the hotel, but there’s plenty of metered parking nearby.

From the moment we stepped into the hotel we were impressed. The staff were just so lovely and our bedroom was so spacious with a fabulous view of the Monastery. All the hotel was extremely clean and well maintained. Breakfast was delicious and had a fabulous lunch with all our family at the Vintage Restaurant. The manager went out of his way to ensure everything was perfect and we felt very at home.

Nothing - just wish we could have stayed longer.

Personalised handwritten welcome message, daily top up of mineral water in Vintage Restaurant bottle, good selection of toiletries, well maintained room and bathroom, friendly manager Gonçalvo took the time to chat with us and ask us what we thought of his hotel, knowledgeable bartender Rui who listened and understood exactly what our wine preferences were, good breakfast buffet, room was clean and tidy making it a pleasure to come back in.