Excellent location - it was about 5 min walk to the bus station, maybe 10 with heavy luggage. Equally near to the historic centre with many different restaurants. The room was very clean and of a good size for me, but I think the floor space might be a little tight for two or more big luggages. The bed was very comfortable. The bathroom was spacious, the hot water and shower pressure were great, and I also appreciate that there was a shower curtain. There was no hairdryer in the room but I could borrow one (a rather powerful one) from the front desk. Excellent WiFi. The front desk staff were friendly and helpful, especially the lady on evening/night duty.

Perhaps breakfast could have been included instead of having to top up for it.

This is a family owned hotel. We were greeted by the owner himself, Mr. Brites, who was amazingly helpful, friendly and accommodating. The wife who is in charge of the dining room, went out of her way to fulfill any of our requests. The rest of the staff was also amazing and professional. The room was clean, met all expectations such as daily fresh towels, air conditioning, wi-fi and tv. The location is at walking distance from all downtown mmanities, bars, restaurants and historical sites. This place was perfect for what we intended.

The room was spacious, clean and very comfy. They provided AC and blow dryer. We broke a glass bottle in the bathroom and required room service to clean it up and they did it perfectly and replaced all out floor towels.

The breakfast was under expectation, we had to eat leftovers from the previous hours of service and most things were missing with no reposition / refil. The quality was okay. The parking garage is kind of tight, bad lighting and difficult acess to the superior floor.

The breakfast is good, staff is very friendly and the room was quite comfortable. The hotel is located on the main street and my room overlooked this street. With the window open this gets quite noisy, but the room is well isolated when the window is closed. Closed window meant the room got quite hot and so I had to leave the AC on the whole night, which I usually don't like. The good thing was that the air from the AC did not hit the bed or my sleeping area, but was well directioned so I could sleep comfotably. They also have a storage, so I could leave my luggage before chek-in, in the morning which was a huge relief for me since I was on the move quite a lot during the day and my bag got heavy.

Not the best hotel in the world, but it was a very comfortable stay. 10/10 - Highly recommended Highlights - Nice staff: polite and helpful - Decent breakfast: loved the granola w/ yogurt and honey. - Clean bedroom: which showed an experienced cleaning staff. - Comfy bed: 10/10 ;) - Clean bathroom: and fresh towels every day - Mini freezer (didn't test it) - TV (didn't test it)

Some small issues, but none of them was a problem for us. No heating in the room: not a problem as I went in the summer The lighting was slightly dim, makes reading slightly hard: not a problem as I have an eReader :D The bathroom is small: didn't bother me as I only spent 10 mins a day in it.

Excellent location by the river, friendly staff, comfortable beds, great views of the town and the castle, our room 301 had a lovely balcony

spaces in indoor hotel car park very tricky to get into and exiting the car park difficult unless someone is at the exit watching out for traffic so park at the back of the hotel, breakfast was good but some more variety would be better

Hotel room was spacious and clean. A good size bathroom. Shower was good. Lovely view over to the castle. Staff were very helpful. Parking was good and convenient. Breakfast was OK. Central location so we could walk to all the sights easily.

Minor annoyance but it was orange squash as opposed to orange juice at breakfast.

The kind lady who works on the might shift. To my shame, her name escapes my memory but she was fantastic. She made my breakfast early as she knew I was fasting during this holy month of Ramadan. She literally made this place a pleasure to stay at

The only thing I probably didn't like is the lack of information of the local area.

Very friendly staff. Great accomodation within walking distance of the town center and close to the castle. Clean and comfortable room.

There were no coffee and tea facilities in the room.

This hotel is very conveniently situated, just a 5-minute walk from the coach station. The staff are very friendly and welcoming. The rooms are spacious, with lovely views - the balcony rooms are absolutely a treat! The showers have very big heads - a lovely way to start the day :) ! We love the breakfast every morning, and D. Elvira ensures that everyone has everything they would like to eat or drink. Her welcoming and friendly nature make this the hotel we choose to go to time after time.