We enjoyed the location, near the river and park, with easy access to the historical center. The room size is fair, and the bed is quite comfortable. The cleaning lady was extremely friendly, and also the staff at the reception.

The hotel seemed understaffed. We had the half board, and the first dinner was chaotic. During the other days was better. But also during breakfast, the refill was bot fast enough. The pool was nice but small. difficult to get a chair, but this is more or less norrnal.

We stayed at Aquae Flaviae as first point of cycling the N2 to Faro. Bikes were delivered here a day or so (before we arrived) by courier from rental at Bikeiberia & hotel stored them. 10 minutes after we arrived they put bikes in a secure conference room to store and set them up. Hotel were super helpful, friendly. Breakfast was great, rooms great, bed very comfortable & great location for a quick tour of the town/castle. Staff took photos for us as we set off in the morning. Super value for the high standard of hotel

Everything was great.

We arrived as a group of 6 bikers, and on check in advised to put the bikes right in front of the hotel entrance as the cctv cameras covered that area.Extremely helpful and accomadating staff. The hotel is tastefully furnished, with a wonderful out side swimming pool, and also situated on the river Tamega, ideal for leisurely stroll's and sight seeing in the area.Highly reccomed.Would have liked to spend more than 1 night.Buffet breakfast amazing.

Not experienced ourselves as we didn't use the bar, but it seemed glasses were in short supply, and no small snacks available?... But once again the staff went out their way to address the problem.

The room was comfortable on a high floor with views towards the river. Very centrally located for visiting the historic centre, roman ruins, hot drinking fountain, stepping stones etc. Friendly helpful staff. Excellent large clean swimming pool. Safe free parking

A little confusion as to the availability of the half board dinner options. Very little choice the first night but full menu the second.

Breakfast was ok . I would like tea and coffee in the room and fridge full not empty

No tea and coffee in the room , fridge was empty

Great view from room, great location too. Easy parking, excellent breakfast, very convenient for the Thermal Spa, lovely pool and a pool bar. Super friendly and helpful staff. Top marks for service.

Not the prettiest building but it is what it is, a modern hotel. It has everything you need to enjoy the local area.

Excellent location for the centre of Chaves. Staff were very helpful. Swimming pool was good, and a great treat at the end of the day. Staff also allowed us to park motorcycles outside the main entrance for security.

Breakfast was excellent with a massive variety of breakfast goods The only thing I didn't like was the burners underneath the hot food were fumy and the smell wasn't pleasent.

Hotel was good in general. Pool should have more shade areas and more food choice in the bar.

Restaurante was dissapointing. Food was good but service was very poor, badly organised and air-conditioning in restaurant was rubbish .Parking area asfalt needs urgent repair work.Pool was closed for cleaning one whole day and on a day temperature s reached 34° ,guests were informed that same day,no compensation was even offered. why was it not cleaned at night.I went off to found public pool and found Ribeira piscinas which cost me €23 for 3 adults. Bread toaster in breakfast area was rubbish and short staffed most days. Much should be improved for a hotel that charges €120+ per night.

Great place will stay again. Nice staff, professional, great restaurant, roomy clean comfy room, close to walking around old town and almost next door to the so and river park. Great price. Underground parking.

Our stay was too short. Try to spend two full days just for Chaves, more for day trips...

Hotel restaurant is open until 23h which is more than 95% of the town restaurants. This was much welcomed for us and they even had 1 vegan option on the menu. Nice friendly staff, spacious and clean rooms. Walking distance form city center and ample parking.

Nothing that we disliked. The hotel is much much better on the inside than outside - don't be put off by the rugged exterior. They are renovating it slowly, I believe renovation of the parking is surely next because the asfalt is in desperate need of work.