Maybe the best treatment I have ever gotten at a hotel. The staff were super nice, they explained everything in detail and even asked if we had any food restrictions, so they could cater to us at breakfast (which was delicious by the way, especially the fruit isle, there were so many fruits!!!) Parking is free and accesible even with a bigger car. The room was clean and tidy, with really comfy beds. Location is also a big plus - close to the sanctuary, bus station, supermarket, pharmacy... and there's a promenade right under the hotel if you just want to go for a nice walk.

We tried the spa, which was alright, but I'm not sure it's worth 15€/person for one hour.

We liked the very elegant rooms. We also liked that it was walking distance from the Shrine of the Virgin Mary of Fatima and that we could go there in the morning and also in the evening by foot. We found very convenient to have free parking space in the hotel's car park and we also had the opportunity to eat dinner in the hotel without pre-booking it. Great place, very quiet and very clean - and there is also a little supermarket right in front of the hotel. Staff very polite and helpful.

We liked everything there. If I would change something, it would probably be the main course of the dinner buffet. The salad buffet and the dessert buffet was very good at dinner but the main course for dinner was ok - it could have been better. Nothing else!

The hotel is located next to the bus terminal, which is very convenient if you’re traveling by bus. It’s close to the monasteries and all key locations. The staff was extremely friendly and the facilities is excellent for families traveling with babies/children. The crib they prepared for my child was cute and very confortable.

The only thing I would comment it would be the rug in the room might need more cleaning. My child had his feet dirty after running around playing.

Staff Friendliness, breakfast menu options (great variety of food items), great underground parking, very comfortable room and shower, room balcony, walking distance from the Santiario De Fátima.

Central heat and cooling system. Guest should be able to manage their own room temperature without having to depend on a central temperature control system.

Family friendly hotel close to the bus station. Also, there is a open air tour train that will take visitors to the religious sites for a small fee at the station. Thanks to the receptionist for letting us know about this prior to our visit. She also gave us great dinner recommendations. We really enjoyed our stay and the staff was very nice.

We parked the car in the hotel's garage. Check in was very quick and receptionist was very friendly. Room was spacious, clean and very comfortable beds. We were on the 5th floor and view was very nice, we had a small balcony in our room and a larger one on the floor. It's only a 10 minutes walk to the basilica.

We had dinner from the buffet at about 9.15 pm, food was very dry due to long time standing under lamps.

Fantastic location, the staff went above and beyond for the little things that I asked for my 80 year old mother. Extremely friendly. One of the best I ever encountered in hotels. Highly recommend this hotel.The suite with the terrace was superb, very large terrace. I really liked the fact that you reserve the Spa time, it was just for us and nobody else.

The Spa was very nice but limited on options.

Spacious room (got the room we stayed in previously) Really comfortable bed Spacious bathroom Friendly staff Really close to the bus station The personalized welcome message is a nice touch

The room is a bit dark, particularly near the sofa (the light was broken and it wasn't fixed until I checked out) No water kettle in the room No more fluffy slippers provided Quite far from the sanctuary (around 10 minutes walk)

Everything except....

The reason why I booked here, was the sauna. they told me to come back an hour before usuing it and then it was broken ;( It wasn't working. Then I left

Very modern design, clean and spacious. The bed very firm and the linens were top quality. Good Wi-Fi!

1-2 star towels, not 4 star for sure. water pressure in shore wasn’t great. No coffee maker in room. Had dinner at buffet one night! Very average quality and overpriced!