- Overall cleanliness - Breakfast was very good, although there’s room for improvement in the warm items and juices - Excellent bathroom, although more hooks would’ve been useful - Terrific sound proofing from outside noises - Location was pretty good even though it’s not in the main tourist areas (it’s very well connected though, with Metro and commuter train stations nearby). Campo Pequeño however has quite a few attractions on its own. - Helpful and nice staff

- Not the friendliest street location to park a car, although they have their own private parking - Storage / closet room could’ve been better

comfortable bed, clean nice breakfast, close to metro

Some male staff seemed to have lack of knowledge about tourist attraction , ( when I asked he just handle a tour pamphlet!). Other day when I asked how to get to Belém as metro was not working he suggested to walk to other 1.5 km station ( which was actually closed too). On the way back to hotel a stranger at front of hotel advised me to take direct a bus just 3 min walking from hotel. Why your employer does not have such knowledge working in tourist hotel??Also I stayed 9 nights in this hotel and only after 4 nights I discovered( by curtesy of one nice woman employee /receptionist advised me kindly that a cattle is available at the reception . on anther hand few young employees where very polite, opening doors helping with language ( One was Gabriel, sorry forgo name of other)

This is a beautifully restored older building right in the center of things. The owner was delightful.

This is not the place to stay is one has mobility problems as it is necessary to climb at least 1 flight of stairs and perhaps more (depending on the room). Our room was also noisy because of the location on a major street. Traffic noise continues until about 11 pm ad begins again by about 7 am so this is not the place if you want to go to sleep early or sleep in in the morning. The TV was a little quirky.

This is a great stay at Lisbon! Me and my boyfriend had a great time and it was very easy to get to the central area by Bolt or Uber (which costs around €4-5 each way). There is a shopping mall about 2 min walk (literally across the road) which has a food court. There are also plenty of restaurants, pastries and bakeries nearby. The breakfast was great with good options (pasteis de nata every morning 🥳) and basic breakfast food which was perfect for the price of the hotel. The hotel is located about 10-15 minutes from the airport and I would recommend getting a Bolt or Uber from the airport as they charge about €5-6 for the ride and the hotel taxi charges about €20. The room was very spacious and we had a very comfortable bed. The bathroom was also nice and spacious. We also had a small balcony. Would definitely recommend this Hotel to anyone visiting Lisbon!

Not much negative to say about the hotel. Everything was great, would only have loved having a kettle or coffee machine in the room as well!

It

It was nice arranged to looked at hall had good hygienic, and surrounded had good weather and atmosphere blowing breezes feel happy me good, breakfast had much expected more than I believed, in one word my trip made grand success, no, I wouldn't not bored, I would go by walked nearby to had my lunch and visit to some location like mall and the pharmaceutical products see

Once through the lobby the hotel was comfortable and pleasant. Rooms very clean, beds comfy. Price was good, near metro and the neighborhood felt safe and lively. The converted bullfighting ring across the street offered eateries with great happy hour specials.

Other than a vending machine dispensing instant coffee, with no option for no sugar, there is no option in the hotel for any hot drinks. It isn't even possible to purchase only coffee during breakfast service. A kettle in the room would be so welcome or make one of the coffee machines in the breakfast room available to guests. The lobby has a unwelcoming, cold atmosphere with the staff appearing more as security than hospitality. They were all pleasant to deal with but the lobby could have warmer lighting, lower TV volume, plants etc.

Good location, easy access for train and metro. Such lovely staff, very helpful

The breakfast; hot food was cold, poor choice but the hotel was quiet so maybe didn’t want to waste much. Rooms are in the small side with shortage of storage space; 4 hangers in each room, no shelves or drawers so double rooms only really cater for one person.

The room, bed and facilities were better than I expected. It is a very nice hotel that feels better than 3 starts. The breakfast was good. The kitchen staff very friendly. The breakfast was included but I was going to leave before the breakfast time. Nevertheless they gave a breakfast box. That was a nice surprise. The metro and bus station is very near so it is easy to go the center or to the airport. I recommend this hotel.

Unfortunately, at the moment they are doing renovations. So it is quite loud from 10 to 7 pm. I was informed several times before after booking. I thank the staff for that. But it might still be a small inconvenient for some people.

Location was excellent, metro, park & theatre with underground small shopping centre with food courts just across the road ( with underground parking lot) , cafes and continente supermarket beyond the theatre). Room was with lots of space, newly renovated, user friendly new light switches, air conditioning with more than enough warm air during chilly nights. Room was quiet though renovation work going at daytime except holiday, the noises was not loud in my room. The room was backyard view, with distance from opposite buildings. The bathroom's big sink was all ceramic made, very rare in nowadays hotels. There was bell boy open the door for you.

The desk & luggage bench with glasses surfaces which were with sharp corners, might hurt guests. The thermoelectric cooler slided out the wardrobe when I opened the cooler 's door, the front legs of the cooler could sit on rounded head screws to fix the problem. The cooler was not cold enough as conventional small refrigerators ( made in Portugal, quiet & freezing at freezer ) that I stayed in previous hotels.

It's really great value for money! We got an upgrade to the 7th floor because it was our anniversary, and the room, ensuite, and bed were super clean and definitely exceeded our expectations. I was initially worried that the location was too far from Lisbon city centre, but it wasn't. The Metro and Bus get you there quite fast, and transport is very well connected. There is also a food hall with many options nearby the Hotel which was useful as we had lunch there before checking in. The staff were super friendly from the beginning to the end. It definitely exceeded our expectations, and we would definitely come back again!