The breakfast was superb! A full English breakfast, a full Portuguese breakfast, pastries, waffles, fruit, cereals, tea (and teapots!), coffee, juices and espumante. Delicious. We ate in the hotel for dinner too, and although the portions weren't the largest, the quality was excellent. The variety of pools is really fun, and we did the free spa circuit which was super relaxing. The staff are wonderfully friendly, and we appreciated the bar and pool table for after dinner. The bed was very comfortable and the rooms nicely laid out. Would stay again!

The only funny thing is the layout - the architect clearly went on a design adventure. As other reviewers have said, you have to walk across the forecourt to reach one of the indoor pools, and the front desk gives out maps when you check in. And there are maps and stickers everywhere to guide you, because the layout is odd! However, it makes it kind of fun too :-P The billiards is a great service, but it feels a bit stingy to charge by the minute, and same feeling for the coffee machine in the lobby (just give free coffee, it's not a huge cost but makes a huge difference in the feel).

The hotel has 6 or 7 different pools, all of them are amazing. It's great because you can spend each day in a different spot and all of them feel quite different. The breakfast has a lot of options and all the staff is very very nice. The location is epic, right next to Montargil lake. Lots of different cocktails and drinks to choose from.

There are very little food options during the day (5 sandwiches and that's it) - it should definitely have more options such as hamburgers, salads, and better sandwiches like club sandwich. Only one of the pools has a bar, which means you have to walk there to order, sometimes they can bring your order to you (if they have staff), sometimes you have to collect it yourself. It should be possible to order in the other pools. The eggs at the breakfast were too buttery, it can also be improved.

Friendly welcome, clean and comfortable, spa facility, outdoor pools, delicious food at both buffet, fixed menu and the à la carte restaurant. Calm, quiet room with terrace, huge shower & coffee maker. Quality of all-inclusive drinks was ok. Piano music in the morning was an unexpected surprise and lots of food choices at breakfast including good options for non-dairy diet. Good communication about closure/limitation of certain facilities with it being out of season and on some days few guests which didn’t warrant a full buffet for lunch/dinner. We were very happy with our stay and thought all the staff did a great job of taking care of us. We would like to thank Nelio for helping us settle and assisting during our stay. 5* service also from Marco - every interaction (with us and others) seemed to be with a smile.

Breakfast would be EVEN better if warm plates were offered for hot breakfast items. Also a tiny bit challenging booking spa/massages as there was rarely anyone at the spa reception (probably not the case in busy season) - they do call you back!

The calmness, the vegetation and surroundings really makes it feel like a resort. The food was really good. Wide variety in the breakfast buffet with local products (the honeycomb!), the live piano during breakfast, the dinner buffet also well served and the a la carte restaurant with the superior touch of the chef using the traditional Portuguese food specialties from which we highlight the coelho de escabeche, the risotto de cogumelos trufados and the mil folhas de pastel de nata com moscatel!! Spa circuit and the wellness massage options. Really good cocktails and bar service.

There was no food/drink menu list in the room. We ordered dinner snacks once and some were delivered cold (should be warm gambas a guillo) The room service fee should be mentioned in the reception at the check-in or in the service conditions flyer.

Rooms are super comfy Staff is overall very competent, although with some extra training could become way better Hotel as a overall has great installations

Some staff did not have the knowledge of what was included on the “All Inclusive” ! Had an issue with the room cleanliness but was promptly resolved. Just 1 bar for 3 pools seem short but in fairness we did not had to wait long for drinks, but if you’re on the low floor you have to walk a bit to grab a beer or a cocktail. Overall a good experience but it could have been better because the hotel has a very good potential as a overall resort

All was good, pools and facilities are great, what staff there were were always helpful and friendly. One member of staff in particular, the Portugeses lady at breakfast every morning was absolutely superb never stopped and made sure everyone was happy.

Except the staff levels, there is a shortage of staff at the hotel and it showed at times, new staff being trained up and although they were all very nice and helpfull they obviously needed more experience and training. The buffets were generally good but one dinner time the staff forgot to switch on the display food heaters so everything was cold very quickly. Never saw any of the restaurant management during our stay!

The hotel place was very calm, perfect place to relax. I want to leave special gratitude to the brazilian manager that was in the hotel. My boyfriend had an early morning flight and went to breakfast even before it opened. The manager, made him feel very comfortable and even told him to have breakfast. He definitely made our stay, very special. Hope he will see this message, he definitely deserves his position, he went beyond our expectations.

I parked outside and was told I had to park inside the hotel. Such a thing is not possible for my car, because it’s very low and usually it damages the front in most indoor parkings.

Location is beautiful! The pools are fantastic and the concept of the Nautik Club is awesome. The staff is generally very nice and friendly but we noticed some need more experience. If we could make an exception it would be the lady at the breakfast service who is simply perfect and exactly what you would expect at a 5 star hotel. The food is delicious, complements to the chefs.

Few recommendations: at check-in we had to wait 60 minutes until 4:30pm for our villa. A little welcome drink to bridge the waiting time would have been nice and up to the expectation of a 5 star hotel. Also maybe a fruit basket in the villa might be nice for 400 EUR a night.

Been there a couple of times and I do enjoy the place being quiet, relaxed and the pools

Buffet meals can be expensive. Please consider all inclusive when you're booking upfront. We paid 500€ for 4 days for 2 adults and one child, and 430€ in additional meals. This means that you're paying a lot for a fixed price buffet and you don't eat as much as you're paying. This will keep people away for a next trip and look for another place to go. At least I'm considering it

Everything really, especially the staff (with special mention to the lady that welcomed us in the hotel and the lady that attended to us in the restaurant, thank you!)

The only thing we didn't like was that the glass cups we had in our bedroom weren't changed for the next day. My wife took a glass of water mixed with some medicine and in the next day (after bedroom service), we found the same glass cup as we could see a few residuals of the medicine in the bottom. Still, it was just a minor thing compared to all the good things we enjoyed during our stay. We will be back for sure!