This is the 2nd time we have stayed here. Of course, the hotel itself is absolutely beautiful with beautiful views of nature. The town of Monte Real is also very very charming. What really stands out though is the kindness of the entire staff. They were so helpful and considerate throughout our entire stay. I would also like to mention that the quality of the food in the restaurant was brilliant and such a great selection for both the dinner/breakfast buffet and the a-la-carte options.

Do not have very much to comment on here. Overall the stay was great. The only thing that if I want to be picky is that although the team is very accommodating with any missing items (such as a phone charger, toiletries, sewing kits, etc), they do not deliver to the room and we had to go to the front desk to pick them up. Not an issue at all but had to keep my kids alone in the room when we had to run down.

Good size rooms with comfortable beds. Friendly breakfast crew. Refreshing lemonade in the reception area - a nice welcoming touch upon arrival. Central position; nice for a walk around the town. Lively area - other bars/ cafés in the area.

Food and beverage staff tend to 'hide' out of sight; you then hear them, mostly having a great time (sometimes there are discussions), but there is no line of sight/ eye contact possible. You often have to go fetch them from some passage leading (probably) to the kitchen area...

I was doing a walking pilgrimage from Aveiro to Our Lady of Fatima. Most hotels along the route were all fully booked for my first night stay so I found this one. It was 20kms off my route but it was so worth it. The hotel is beautiful. Very traditional and grand from the outside and wonderfully modern on the inside. Nice large rooms and very very large bathroom. This was perfect to get a good nights rest to restart my journey in the morning. Also if i had more time the whole town is super cute and will likely come back and visit again with more time to explore.

i was a bit disappointed that by the time i got there at 10pm the hotel restaurant was closed. I ordered room service but because the hotel restaurant was closed i was only able to get a couple of sandwiches to choose from.

I loved the clean white monogrammed sheets and the pillows and a huge bed especially for Portgual. The toilets robes and slippers were excellent and they had the champagne glasses in the room as requested. The Family Suite room 305 was absolutely perfect. Beautiful windows. Lots of space. Set up with the pullout sofa and cot all ready for us. The food was great in the dining room we had dinner for 4. The breakfast was amazing .. most of the hot items were too cold but lots of great selections and options. The pool and lounge chairs were excellent.

The poolside ciprarinhas were very expensive and small. 18€ for 2 The spa had no openings so disappointed we couldn’t get in for any treatments coming from Canada. Book in advance for sure!! Dinner service staff was a little slow.

really nice property - high quality furniture and ambience; great bed and nice pool; very good restaurant; happy staff - can only recommend

in isolated countryside but otherwise very good - but you need a car and not much happening in that town - but very relaxing otherwise - a bit overpriced for similar quality properties in the countryside

its a great hotel and spa

it requires more careful maintenance, for example shower wall structure was not properly fixed and shower support was unusable. outside the minigolf was fun but degraded.

everything and anything! the building, the lobby, the rooms, breakfast, the restaurant and especially the desserts, the spa and the stuff!

nothing!!!

Location and surroundings areas, facilities available, staff very friendly, the quality of food in the hotel’s restaurant and the SPA

A variedade de actividades à nossa disposição. A qualidade das instalações e ambiente envolvente. O atendimento superior.

Nada.

Great staff. The hotel was packed they had plenty of work. But still managed to keep me and my demanding sons happy. Needs more people though, time to hire more persons.