The location. The room. The hotel itself.

The receptionist was nice. However, he had indicated that I could drive up to the hotel (WHICH WAS A BAD IDEA). The roads are ridiculously small and steep. And during the day time it's packed with tourists. Swerving around tourists and pedestrians was a terrible experience. And was lucky no one was injured. Surely the hotel staff should have known this and just told me not to drive to the hotel. The hotel should really educate their staff! Additionally, the same receptionist told us it was possible to walk the city walls at night. This is a receipt for disaster as the walls are not well lit. And one wrong move could lead you tumbling down the wall and onto the ground 5m below!!!

Surprisingly, the most comfortable bed we encountered on our trip and a good bathroom with a tub!. A very good deal (for a $100 room). Well located just within the walls a short distance from free parking.

Difficult to drop off luggage - ultimately left the big bags in the car and carried a backpack for the single night.

The location was perfect to see the town - we arrived by bus and walked with our small bags to the hotel which was very convenient. The breakfast was lovely, lots of choices, and the staff was very kind and helpful. Due to a mistake in booking on my part, we had to switch rooms during our stay and the staff could not have been more helpful or gracious. The queen room was beautiful beyond compare, with windows with a little view of the town and the old city walls. The bed was big and comfortable, everything was very clean. I would highly recommend!

No complaints at all

Natalie was very helpful checking in and out.

Obviously, the hotel is difficult to get to, but I knew that going in and simply relaxed as much as I could during the process. However, once situated, the location is awesome. Since you have only 10 rooms, perhaps hiring someone to text him/her as they are about to arrive in town and meeting them in the big lot by Pastelaria Arcos lot would be very helpful. Guiding folks from there would immeasurably make checking in easier.

The location was great! The staff was friendly. The room was large, comfortable, and clean. We were able to explore the medieval charm of Óbidos as much as we wanted.

The Wi-Fi needed to be more consistent. It only worked in parts of the room. There's a no-cars ordinance on the stone street to the hotel. Both of these inconveniences are understandable, as the historical nature of the town and property are the cause–but also the reason we ventured here.

Very lovely cozy hotel right in the heart of the fortress wall and town. Has just started its own restaurant.Staff lovely and helpful. Room with a balcony and bed was comfy.

Rooms were a little noisy. We were put in a room next to family of two rowdy teenagers so ear plugs needed. The restaurant was needing some homely additions of heat and tableware but the burgers were great.Parking inside walls is a no go so pack a small suitcase as you have to walk for a while after parking outside.

All was good. Better to park at the front side of the fort since its closer.

N/a

Beautiful, clean, great location close to bus stop and inside the walled city. Beds very comfortable, bathroom well appointed, breakfast very nice with lots of choices and staff is great.

Our room was a wee bit musty when we arrived, but opening the door to the terrace gave it a fine airing - no problems after that

The room was big and well decorated. The bed was very comfortable and the bathroom was cozy. The stuff was very friendly. The location within the village is wonderful but keep in mind that you need to carry your luggage from the parking outside the village.

We weren’t allowed to enter the village with our car although I was told in the correspondence with the hotel that I will be able to reach the hotel and unload the luggage. Unfortunately, we parked outside the village and carried our big luggage. It was was a bit challenging because the pavement is made of stones. However, as soon as we arrived to the hotel, everything was just great!!

The location was superb, right near the University with a spectacular view of the city of Coimbra. We loved the history of the hotel, it’s ambience and Anna’s excellent service. Breakfast was a delight and the view from our balcony was fabulous. This hotel was the most wonderful surprise of our trip to Portugal!

We loved everything. We couldn’t fault this hotel.