Staff all super nice which is in Portugal overall normal .. regular visitor opinion Location Hotel good for us as we had a rental car. Surprise was that nearby large shopping center was open till 23:00 ! one rainy evening made for a nice time spent there incl. a Steak House meal.. Breakfast was with fresh produce and much appreciated by us ( English breakfast choice was not the same ) but we didn't mind. I opted for a de-luxe double with extra m3 and was not disappointed as we got a top floor corner room with windows at two sides ! which made it spacious and a view to the ocean AND to the main bridge in Lisbon, very pleased !! I chose the Hotel a.o. because it had garage parking for only 4 euro a day but at the time we were there I could find free parking every day at the Hotel or in the direct neighborhood.

Can't think of anything Never had a bad experience with any of the people I encountered in the 35 years I come to Portugal with over 18 travels in the last 10 years.

The rooms were clean, bed super comfortable, staff friendly and the breakfast food was delicious. The gym is small but enough.

The location is super windy, so unfortunately we didn’t enjoy the pool. We had to wait 1h in queue for breakfast, it was organised but some staff were missing and so it was overwhelming for the staff serving. I’m guessing there’s not enough tables for the guests. And the steam room wasn’t working.

Hotel in safe area with free parking. Clean room with good beds and private bathroom and small electric water kettle. Good extensive breakfast buffet. All the staff were professional and friendly. Good value for money.

Bathtub plug was not working and therefore could only use the shower. Although the soap dispenser was fine, the shampoo dispenser was as good as empty.

The breakfast buffet offers plenty of possibilities to choose from although the possibility to choose for another type of egg dish should be given. The same choice came every day. Good bakery display.

The unavailability of the swimming pool down to maintenance for the whole stay was a disappointment as it would have been a perfect way to relax, although the weather wouldn't have allowed a daily use anyway.

Car park directly under the hotel. The cuisine in the restaurant is excellent, but the spaghetti bolognese needs some improvement. The breakfast was above average by Portuguese standards, bravo!

I don't love the shower in the bath. Recommend replacing the bathtubs with a shower, would be more in line with the 4 stars.

The room is very nice and clean! Sheets are with a very good quality! comfortable bed! And it was very quite at night.

The only thing that I would change is coffee machines in the restaurant. Good coffee is a very important part of breakfast. I tried to pick americano, cappuccino. Both did not taste like coffee. So my husband and me went to drink a coffee in cafeteria near by. Melon also was not fresh.

The hotel and the neighbourhood is very calm and peaceful. The stuff is very warm, helpful, friendly and welcoming

I think the 4 stars ranking doesn't match with the facilities compared with another hotels with the same ranking I have been to. The breakfast is good but should be better

-got a corner room so had plenty of sun light. -it was barrier-free room so it was spacious -beds were comfortable. -good breakfast with variety and good coffee. -staff were helpful.

-the barrier-free room has an emergency switch just next to the light switch and one of the sides did not even have any kind of label, so we touched it by mistake and the alarm went off a few times... -the location is far from any train station or bus(if I'm not mistaken...) so you need a car to get there.

Very good and pleasant staff and the breakfast was also good. parking was also often available. They also had a gym which was also very good. The rooms were great because they had also a TV with channels for children and they had also a mini fridge.

What I found very bad were the room keys it was with a card but every time we want to take the elevator the card has to go up but it gave a red light and then you have to go all the way back to the reception to get it to fix, this must improve!

The hotel is perfect, the rooms are big. They accommodate for babies. Breakfast is quite well presented you just need to arrive on time to avoid the queue. The staff were very polite and kind. They let us check out later than the set time. Thank you

The pool was not heated.