Villa Alta was an immersive experience perfect for our adventure to Madeira. The building was beautiful and the layout contributed to a sense of comradery with staff and other guests. The garden was great and we made friends with the cats that live outside.

To warn other American travelers who aren't used to driving on steep or narrow streets- come up to the hotel from the west side of the valley instead of the east! The slopes are a bit easier to manage, especially in an unfamiliar manual rental car. Parking is also easier on the street that dead-ends into the hotel.

The villa was absolutely amazing. Me and my sister felt like staying at home. The rooms were cosy and cleans, the living/dining room is beautifully decorated with calm music playing in the background, cats staying around which creates a charming atmosphere at home. Food at the restaurant was delicious, options for breakfast would serve the fussiest eater. Pool areas was never overcrowded, with a lovely views to the village. Staff is very helpful and friendly, always available around to help.

The location of the villa is at the top of the mountain so it really requires good driving skills to get there. It took a couple of days to get used to the roads of the island all together.

A wonderful place for a relax. Architecture, interior, design details. Staff - 5/5 points. And 3 cutest cats - personal 5 points, with them i had feeling so I was home ❤️

The location is unfortunate if you don't have a car. The breakfast is pretty poor. Wi-Fi is only in the hall, but it wasn't a problem for us, since we mostly used 5G. The TV has a smart function, but without the Internet it loses the point of being in the room. The pool is not heated, the jacuzzi didn't work when we lived there. I recommend closing the windows in the evening, since cockroaches can fly in.

We loved the place, beautiful location to wake up to. Our balcony was looking at the town below and the ocean in the background, very calming scenery. Definitely worth getting a car to get to the hotel and to travel around Madeira in general. The staff were extremely lovely and our favourite members were Pedrito and his brother (the cats that live there). It is the perfect place to disconnect and be in a very quite area after a good day of hiking. Definitely recommend villa alto, we had a beautiful stay.

Very comfortable room with double bed, balcony and fabulous view Outdoor seating, gardens and pool lovely ambience. Breakfast superb, chef very good for limited pre-ordered evening meals up to 3 courses Graziella is a very special and helpful employee with nothing too much trouble for her to help out with. Thank you Graziella 😊 Lounges and living areas with honesty bars are very pleasant to be in. Ponta do Sol is about 10 mins by cab down very steep valley to pebble beach area. There are also buses but not many daily. A few restaurants, excellent pharmacie, small supermarket and petrol station

Cars or taxis are a necessity. You dont see people walking about or pedal bikes, its way too steep right from the hotel gate. Taxis aprox 10 Euros to town and are plentiful. Dogs bark continuously, 24/7. The smaller ones are ear piercing and set of the others which echo in the valley. I often had to shut the balcony doors to be able to read. If you like cats then they are all lovely. I suffer from allergies and there are quite a few of them on lounge furniture and outdoor wicker chairs.

Great boutique hotel in the hills with marvellous views and amenities. It felt like a small country house hotel, but more affordable. Dinner and breakfast was very good. Lounge areas delightful and full of games and books.

We booked a superior double and I was very disappointed to get a room that overlooked the road at the back of the hotel and had no view. Our young adult children had a standard twin room which was far nicer and had a lovely view. Not sure the grading of the rooms is very fair. I would have complained but there was never anyone on reception and I think the hotel was fully booked.

Nice view, a comfortable, spacious room (No. 1)and delicious breakfast:) we loved the variety of fresh fruits and self-made cakes for breakfast! Everyone was really friendly and helpful. The idea of the honest bar is cool. And the interior of the hotel is just so cozy and well-thought. Simply a place for comfortable relaxing :) The drive uphill to the hotel was a bit tricky at first, but we managed it 😄. It was the perfect place to start our honeymoon. We can highly recommend the hotel!

The villa itself is beautiful, the surroundings are great, there are all sorts of trees and decorative flowers all over the property, the furniture and decorations are fitting, friendly cats, the food - both breakfast and dinner were tasty. The staff is (almost) always ready to help.

Our room had two adjoining beds instead of an extra large double bed. There were some renovation works ongoing while we stayed at the villa so it was noisy during the day (and dusty on the hallways..) To get to the villa you need an experienced driver 😁 There is no conditioner in the bathroom. The coffee isn’t good.

The villa is a great place overlooking the valley, wonderful landscape. Breakfast was great with fresh fruits and vegetables. 3 very cute cats in the garden.

I liked all, but just to say that one needs a car to access this place (which is anyways recommendable for Madeira island).

This hotel is amazing. Interior and the view - spectacular. There is a possibility to eat dinner what I recommend because there isn't much restaurants in the area.

In the first morning we were going to breakfast at 9 (breakfast starts at 8) and there was some leftovers and no one was filling up vegetables or omlettes. People after us were coming to breakfast and there was only some bread and cheese slices. Altought we booked superior room, we had unpleasant view outside the window - road. We couldn't leave the windows open because everyone could see inside the room (that was first floor). If it's hot outside it's really hot in the room.