I have stayed in other Axis group hotels and have always been pleased with each of them. This was one of the reasons I chose the Axis Porto when looking for a room in Porto. The property is clean and well-maintained and the staff have all been courteous and helpful.

The hotel is relatively close to the airport (approx. 15 minutes by taxi). The environment is quiet and peaceful. The rooms have functional air conditioning. Free WiFi works well. Room service includes daily housekeeping, so it's really clean. The 24-hour reception is helpful for arrivals and departures at night. The spacious room has lockers, a flat-screen TV, a bathroom with a bathtub and a shower, and towels. I had a balcony and a nice view of the city. There is a small fridge with a minibar. An electric kettle and tea and coffee bags are available. It was a very comfortable bed with several pillows. The staff was very professional, friendly and helpful. My booking did not include breakfast. The price for the room is adequate to the quality offered.

The hotel is located quite far from the biggest attractions of Porto, i.e. monuments and views characteristic of this city.

The hotel is a quiet area, but very good connections to public transport are available. The room was cleaned every day, the bed is comfortable, excellent shower pressure, and decent amenities were provided. The buffet breakfast met expectations (although some variety from one day to another would have been appreciated) and the hotel restaurant is also a good place to eat in the evening.

The walls are quite thin; if you have some noisy guests as your next-door neighbors, it might affect the quality of your stay. Also, the balcony light turns on automatically and stays lit for the entire night, but that's not a problem if you keep the curtains closed.

My family recently stayed at the Axis Porto Business & Spa Hotel, and it was a wonderful experience. The staff were incredibly friendly and helpful throughout their stay, making them feel very welcome. The breakfast was perfect, offering a wide variety of delicious options to start the day right. The SPA and pool facilities were amazing, providing a relaxing and enjoyable experience for everyone. Overall, I highly recommend this hotel. It's a nice stay for families and offers excellent service and amenities.

Nothing

Staff are lovely. Breakfast was excellent. I'm a vegan and I was happy. Room was great. We had a little mini room attached, which was great. Nice balcony. Room service excellent. Lovely meal.

It is far away from the centre. €20 in a taxi. Metro 15 min walk then 20 min ride. Not 2.7 ml as advertised. Pool is extra. €5 each +€5 for a cap and €3 for flip flops. I thought I was already paying extra for a hotel with a pool. The pool / spa was tiny. Looked like they managed to squeeze a swimming pool into a bedroom!! We didn't bother using it in the end. The bar is tiny, just a tiny part of reception.

Good breakfast and nice staff

The spa was very small, crowded and didn't met our expectations at all. Four bed/chairs to split between 10 people. Sauna wasn't working properly, the turkish bath tube that fills the room with hot vapor is pointing the entrance, so it would burn your feet if you had to stop near the door. No spa staff available when leaving the spa.

Room was excellent, clean, quiet. Staff was very welcoming. I would recommend the hotel

The buffet at the restaurant for dinner was dreadful. Food had been out too long. Cold things like salad were too warm and droopy looking. Many items had only a few pieces left. Warm food was room temperature and not appetizing. I didn't order from the menu, so I can't comment on whether the fresh food was better. Waitstaff was overworked and unfriendly. Very bad. I refused to try breakfast.

The staff were excellent and were able to speak clearly to us in English. The location was perfect for getting food and travel to spaces. We used Uber to get to places which were fast and cheap. The spa facilities were amazing, the only downside was that I had to pay for slippers (foam) and a cap. Lots of variety for breakfast!! Would recommend this place and will be back!!!

Breakfast was 10 euros for each person. Out fault for not pre-booking it which wouldve been 5 euros per person.

The octopus was an amazing well done dish. The room was bright and comfortable, and I liked the location a lot.

Far and away my biggest gripe with the establishment was that I was there for business and was working off hours and needing to sleep during the day at times. The amount of times I was called and woken up to ask if I wanted a room cleaning, or even had someone knock on the door, when I clearly had the do not disturb tag hung was disturbing. Also, breakfast in bed was offered but they never actually picked up the card when filled out.

Breakfast was good and had enough vareity. Staff was friendly and helped us during our stay. Also the location is good, a calm place but close to main roads to get you anywhere quickly.

Indoor pool not being part of the room tariff, still understandable to guarantee it is not overrun by gests, as it is a small area (but has a little bit of everything you need to relax)