The staff welcomed us with a glass of porto wine which was a very kind gesture. The room was nice and has good size. The bed was comfortable. The breakfast selection is good and enough. The location of the hotel is good. The staff is nice, kind and helpful.

The rooftop bar was closed - most probably because it was November and the weater was not the hotest. The restaurant has only snacks, no real meals. The window in the room was not closing totally well so we heard the noise of the street more than we wanted. Probably the isolation is already too old. I hated the hangers in the bathroom, they are totally useless. :) You can't hang your towel on them, they keep falling down. I suggest changing them to better ones.

The rooftop was great and very affordable. The bed and pillows were fantastic. The staff were wonderful and able to help with all our needs. The location was great and overall a great value for the price.

The bathroom was a bit uncomfortable. The shower has no curtain or door for half of it so no matter what you do the whole floor ends up wet. It also made taking a shower very cold, and the water also didn't reach high temperatures so it was a lot of cold showers. The room had no shelves for clothes, we were fine living out of suitcases but something to consider if that would really bother you.

Comfortable room, good location, great breakfast! Our room is comfortable and well equipped. The location of the hotel is good, a few minutes walk to the old town, plenty of restaurants, cafes and mini markets near by! Breakfast is plentiful and it has a machine to make freshly squeezed orange juice on tap! Bonus is the roof top restaurant, and terrace for drinks! Complimentary afternoon snacks! Great and helpful staffs.

It will be great, if the size of the wardrobe is bigger! We have 6 hangers between the 2 of us and no shelving or draws! Sound insulation isn’t great, we were woken up by our neighbours returned from a night out at 4 and 6am, on separate occasions!

The bed was very comfortable so I slept well. Hotel was in a good location and felt safe. The staff always greeted me are were very approachable and helpful.

A little more attention to detail in the cleaning is needed. The shower head and rail on shower door needed a good scrub with bleach as did the inside of the fridge and sink overflow drains. Thick dust on top of some of the sockets and skirting boards too. These are minor things that did not detract from my stay but I did notice and would elevate my stay to a superb.

Each and every one of the staff are brilliant,the reception, maids and breakfast staff. They are such an asset. Location is ideal as you can walk to most things, including cafes and restaurants. The welcome glass of port was a nice touch

.Although there is a roof top bar, it is weather dependant and there aren't real seating or relaxing areas. The colour scheme is very businesslike but could be quite boutique with a little more thought

Great staff, very helpful and let us know wheeler to go and what attractions there were. It is close to a lot of things, very easy to get around without a car. 20 walking distance from the river. Was really nice not to have to can or drive everywhere. Nice restaurants around the area and rooftop patio was fun at night. Breakfast was an added bonus and try had snacks in the afternoon. Beds were really comfortable, shower was hot and good water pressure. Really enjoyed our stay.

A bit dated from the outside but everyone is so friendly, they really make you feel welcome. Rooms are a bit small but we got the standard room and did not upgrade so that was okay. We only stayed for 3 days before going to Lisbon so it was the perfect space for us.

The breakfast was perfect and had enough varied plates to keep me, and my friends satisfied. I loved the fresh-squeezed orange juice, and the hot coffee dispenser with warm milk was an added plus. The rooms location, while not providing a great view, was quiet and allowed me a good nights sleep.

The bathroom layout was conducive to water on the floor from the shower and the drain. Not a big deal, just had to remember to take a shorter shower and leave a towel by the opening.

Beds were comfortable, staff was all very pleasant and helpful, rooms were clean and pretty quiet. We were across the hall from the cleaning staff rooms so not as quiet as our could have been but overall pretty good. Loved having a refrigerator, safe and air conditioning.

We looked at the breakfast and chose not to have it. Might have done it if it had some gluten free options and more selection but we found an incredible restaurant across the street that had gluten free food so we ate over there. Also the afternoon happy hour was nice but didn't provide what we thought it would. It was basically just pastries and from the description, it seemed like it would have been a little more substantial. Room was a little small and it would have been nice to be able to open the window.

Very good choice at breakfast. The shower room facilities were very good. The hotel is situated in a very good area for restaurants and bars.

Porto was very busy and there was a lot of construction work happening during our stay - constant hooting of horns by impatient drivers. Would not recommend Porto as a holiday destination if person has mobility issues as there are many steps and hills to negotiate.

The beds were very comfortable, the room was well equipped, and the room size was nice. The breakfast buffet was very tasty, the servers were very cheerful, and the rooftop patio and afternoon appetizer buffet were a lovely surprise.

There was a little trouble with the room temp control to cool down the room. The control unit was hard to figure out with attached directions not very helpful. Also no bottled water left on the room on day 2. We had to request water and were given smaller quantities due to an apparent supply problem. We were not sure why that smaller bottles were not left in the first place.