Kids friendly. The kids loved every bit of it

Some little things needs attention like the shower glass looked like broken. Rooms needed bit more light. For the 4 star hotel was missing complimentary tea and coffee in the room with small kettle. The iron and ironing board to be in the rooms not 10e for every thing deposit.

Probably one of the best children friendly hotel we stayed in in Portugal. Might be busy in the summer, but we love it outside the season! (We went last year in November as well and we loved it). The “family room” meant 2 normal/double bed rooms with a door in the middle! Which was fantastic, but not clearly described when booked! The staff was friendly and relaxed. We also had a family ticket to the indoor waterpark included in the booking for 2 nights (a nice surprise, I didn’t see this info when booked!). The indoor waterpark is great for kids, plus, it is THE ONLY INDOOR WATERPARK in Portugal and Spain, as far as I know… We were happy to be almost alone there, but also sad about the “low” marketing of the place.

Superb hotel. Breakfast had a range of choices for all the family. We had an evening meal on two occasions also . This was also very good with lots of choices. The room was comfortable and clean and modern. The pools were well maintained and ideal for families of all ages. Staff across the hotel were welcoming, very helpful and nothing was too much trouble when you needed anything.

There was nothing not to like. Only observation to help other travellers is that the location is a little outside the centre. We used Uber taxis which were inexpensive and very convenient so we didn't have any problems getting out and about. Buses go passed frequently too. However there is plenty tod o at the hotel and waterpark if you don't want to go off the complex.

the promotion to use the indoor water park which was great for kids and adults. the game room was good and also the play area. the bar has good variety of food also

there was no kettle, no glasses, not face soap and no scale in the room. to weigh our luggage we had to go to the game room! and pay 1 euro per piece of luggage to weigh which would make it hard to adjust the weight if they are overweight. Also maybe expand the game room since there is only one of each game, some of them are broken and due to the number of guests they were not enough. we had leave with a crying child couple of times because he could not play

Hotel well maintained and clean. Kids loved the water park.

Having been here many times thought this year that the hotel decision to close the access to indoor pool from the outside bar/pool area was a bad one. You now have to walk through the hotel to go from the outside to inside pool. You have to be dry and wear shoes to go from one pool to the other. Of course many adults/children did not adhere to this which resulted in a wet slippery marble floor, many slips and trips occurred. It was simple for many years prior to this with a door that opened straight into the indoor pool.

Spotless! Fantastic, friendly staff particularly at the reception desk and pool side bar. Highly recommend the pool side massage. Free access to the Water Park is brilliant!

Maybe livelier night time entertainment? Location isn’t great but plenty of taxi and bus options available.

Absolutely made up with our 5 days at Aquashow Hotel. It met my expectations and was good value for money for what we paid especially given we had access to the Aquashow Indoor. The staff were especially helpful and friendly and catered for our needs.

I thought the breakfast was 'ok'. Could do with variety but again, for what we paid I was happy enough. I did however think the service at breakfast was excellent - the staff were always courteous and greeted us with a baby chair each day.

A truly great hotel made so by the access to the water park, the pools but most importantly the STAFF.. special props to the guys at the bar, Michael and his collueges on reception .. the only things that let down was the rock hard beds.. I should of said something g and maybe a topper could of been provided, but wow they are so hard.. I’m now in a 5 star hotel on other side of the island and they sent much softer so maybe it’s just a thing out here..

The mattresses being rock gard and bathroom water came out of shower unit easily which

Staff were amazing, excellent family location, all facilities on site in one area. Extremely convenient for family holiday. Staff worked very hard to keep all areas clean and safe, a pleasure to deal with the staff in this complex.

1 key per room, 2 would have been great, we are a couple coming and going at different times from room.

We like almost everything. It is a really good Hotel.

We booked Hotel because of free tickets to aquashow Park. But outsider Park is closed, but to go to insider aqua park costs extra.