Wow, what a gem of a hotel. This is a truly spectacular property that exceeded even our high expectations. The staff and service were fantastic and the place gives you an immediate sense of calm. The surroundings are absolutely stunning. What we also appreciated was that the food, drinks and activities were not overpriced, so you left feeling like you were not taken advantage of, which can be the case for a lot of high end hotels. The food was delicious and in beautiful settings.

No complaints!

Rooms and facilities are luxurious, with a lot of attention to detail. The Spa and treatments were great too. The barbecue at the pool bar was a culinary delight.

Unfortunately we were not at all able to relax by the adult pool as there was one group of guests that let their kids scream and splash constantly for two days, completely disrespecting other guests. I would have expected the staff of a luxury hotel to find a way to make sure that all guests (also the ones without kids) can enjoy their stay, for example by asking the parents of the loud kids to use the kids pool. Also, basic drinks by the pool felt quite overpriced.

The hotel is beautiful and the level of service is really high. There’s a lot to do and the staff is super-helpful.

Even if they were all really nice, some of the members of the staff did not have sufficient training to be guides to make the tour around the hotel (lots of information missing). Also, the two bar menus are quite limited (even for a bar).

From the moment we arrived, we were overwhelmed by the warmth and hospitality of the hotel team. The attention to detail throughout our stay was remarkable, making us feel both pampered and at home. Our family had a wonderful time exploring the wide range of activities available From the exceptional food to the top-notch facilities, everything exceeded our expectations.

This place is exceptional. It was one our best stays on our trip to Portugal, I couldn't recommend it more. It is a stunning property, the staff and food was great. Everything is beautiful, from the rooms, where you eat, the bike trails and where you can relax and have a drink watching the sunset. There is a beautiful town nearby that you can visit during your stay.

We liked everything but it would be great if they changed up the dinner menu and their own wine could be less expensive given that your staying there.

The atmosphere, location and helpful staff were perfect.

The choice of gluten free options was limited apart from breakfast. I had to suggest dessert options myself.Also we were disappointed by the condition of the bath robes and slippers which we felt are probably due for replacement.

I really loved my stay here. Very relaxing, the house was simply decorated, rustic, but to a high standard. Everything thought of, water, fruit and snacks all included. The pool area was really great. Then visited the winery and had a tasting. Learnt a lot about the locality.

Nothing!

Room was very spacious with large bathroom. Lovely terrace where we had an excellent dinner via room service one evening. Very peaceful with friendly and efficient staff. Pool and grounds amazing although it was too hot to explore them as much as we would have liked!

More variation of vegetarian options in main restaurant. No strong tea eg English Breakfast

Beautiful property with the most amazing decor. All the details were well thought through. Top comfort beds and linen, beautiful accommodations, fantastic common areas, great staff. There are not enough superlatives to describe São Lourenço do Barrocal. On a one to ten scale, they would be eleven!

Very nice place, made with love and attention to details. Amazing area, you can walk for hours listening to sounds of nature. Tasty food in the restaurant and nice little winery on site. SPA is very cosy and beautifully decorated, the saunas for men and women are separate.

The rooms could have been better designed and equipped. No indoor or heated pool.