Hotel Carol exceeded my expectations in every way! Nestled in a quaint, historic building, this charming 3-story hotel perfectly captures the essence of Constanta. From my balcony on the third floor, I enjoyed breathtaking views of the Black Sea, just a leisurely 10-minute walk away. Stepping into my classic-styled room, I was immediately struck by its spaciousness and comfort. It felt like a home away from home, providing a cozy retreat after a day of exploration. Each morning, I indulged in the excellent breakfast spread served in the inviting dining area. The variety of options ensured there was something to satisfy every palate. Moreover, the reception staff were always warm, welcoming, and eager to assist with any inquiries or requests. Their hospitality truly enhanced my stay and made me feel well taken care of throughout my time at Hotel Carol. Overall, I couldn't have asked for a better accommodation in Constanta. Hotel Carol perfectly combines comfort, convenience, and hospitality, making it the ideal choice for any traveler seeking a memorable stay by the Black Sea.

nothing

The staff is super friendly and helpful, the hotel is clean and has a pleasant aesthetic - very instagramable. My room was spacious, I enjoyed the vintage vibe and the phone was an especially nice touch. I forgot to take some toiletries, but fortunately, I found everything I needed in the bathroom. There were also slippers and bathrobe in the closet. Of the amenities, I especially appreciated how clean and well-heated the bathroom was. The breakfast was delicious, with great variety, rotating menus, sometimes local specialities - I felt right at home when I tasted our traditional aubergine salad (it's like baba ganoush but with mayo). The location is great. It is close to the sea and to the city centre, where you can find some great restaurants. Plus, there is a pharmacy and a mini market nearby. Train station is a few minutes ride by taxi (ask the hotel for a reliable one though or take Uber so you don't risk getting scammed. Thank you Hotel Carol team, will be sure to book again if and when in Constanta!

This is not a minus, but since my stay was in winter, I was hoping to find extra blankets as well as I tend to get cold. My concern was useless, since the room, while it has a high ceiling, was very well heated.

Good location, excellent breakfast, helpful staff, great value for money

Liked everything

The property is full of character with high ceilings and period furniture. My room was large with dual aspect windows and an extremely comfortable bed. Hot shower with good pressure and loads of towels. Friendly and professional staff and a good selection of food at breakfast, savoury rather than sweet. 10 minutes from the beach and the restaurant lined marina. A shopping centre also 10 minutes walk away. I imagine that the streets around the hotel could get busy in the summer but, in April, peaceful and tranquil all day and silent at night. Would definitely recommend and will certainly visit again

I’m struggling to think of anything to fault

The staff were very welcoming and helpful even when I arrived late due to a flight delay. The cook made some changes to the breakfast timings and menu to allow me to eat before I left for work early on the first morning and before my flight home. Thank you to her. What a star.

No much. Everything was in order and I had no issues with anything at this hotel. If anything the welcome books in the rooms could be updated or refreshed.

Good location.Good quality/price ratio in this period of the year (End May/Beginning June)

Chairs are too big and heavy in the room. Extremely difficult to insert the plug of the kettle due to wire shortness and lack of electric socket at proper distance.It is necessary to move the night table to do it. Air conditioning system without clear indications on functioning. Air flow too low even when set at maximum power.

Great location right by the old town. And the hotel has a lovely atmosphere, feels quite grand and traditional. Staff spoke good English and there was a lot of choice of things for breakfast, including good coffee. Reception is always staffed, so no complicated instructions to get in with codes and lockboxes and also someone to help us e.g. calling a taxi for us.

Atmosphere in the breakfast room(s) could be improved.

Excellent location, very nice staff and a good room with a very comfortable bed. Breakfast was plentiful, as expected. People at the reception desk were flexible and eager to help. No problems whatsoever.

There was a certain noise (coming from the ventilation system, presumably) which could be uncomfortable for more sensitive customers. Luckily, I always have some earplugs with me. Also, the street is very close by and if you sleep with your window open, this might be somewhat unpleasant.

It's very close to the sea and from our room actually you could see it and also the surroundings are kind of nice. The staff were very nice, they helped with the massage reservation and turning on the sauna, the room was very classy, well maintained and was very comfortable and the breakfast was also quite good, overall very good value at this time of year at least and very nice classy place in general.

The gym is not great but in the end you can manage to do some exercise.

The hotel is a very pleasant B & B, with excellent wifi and a good breakfast. But what makes it stand out is the quality of its staff. I was allowed to check in early, was able to leave my bags in the receptionist's office after checking out, and - crucially - found a bus to Bulgaria with the receptionist's help. Fantastic service all around.