We liked our stay at Hafawah Suites. It was neat and clean. It was a big room with a double bed and a single bed, with a much bigger living room with a smart TV, 5 seater sofa and centre table. There was a kitchen with fridge, microwave, hot plate, utensils, washing machine and 4-setaer dining table. So it was spacious one room suite with all the necessities. The bathroom was good with excellent new fittings and quality toiletries. Location was good; it was in front of Al Rashid mall. A couple of restaurants and shops were on walkable distance. My son enjoyed the swimming pool on the sixth floor.

The hotel doesn't have its own restaurants. I hope they consider offering breakfast. Since the location is a little far from the Haram, they should have a shuttle bus service. If this can be done, it will be a perfect location for anyone going to Madinah. Away from the crowded Haram area but with easy access

The Apartment was clean and nice. Parking available. Good coffee shop.

1. I booked 2 apartments, and requested them to arrange the apartments next to each other. They agreed to do that. But when we reached there we found the apartments we got were not even on the same floor. I sent them this request 2 times, and they replied they will arrange that. 2. Masjid An Nabawi is not close to this property. It's bit difficult to reach for several road closure.

We were very happy with our stay, the room were clean and they are a lot of shops / restaurants / Grocery stores near by for your necessities

1) The breakfast was not an open buffet but some fixed meals (32 SAR per person), overall it was not a big deal as a lot of shops are nearby to get a good breakfast. 2) The drive way from Hotel to the Haram is full of detours and road maintenance, this is not the hotel issue however due to the location we were going to & from Haram 1 or maximum 2 times per day. hopefully all this road work will be finished soon.

The hotel is in a quiet area. There are restaurants and shops and a laundry service and a tour office in walking distance. It is clean and you can request room cleaning. There is a very good coffee house in the hotel with tasty bites. The staff is very friendly.

The only thing I would love to see them improve is taxi service. I am an international traveller without a Saudi Arabian phone line so it was not easy for me to call a taxi. The hotel did not offer this service. Having said that the staff did their best to call for Uber taxi service for me and it worked out just fine at the end.

The bell staff was really good and supportive. The apartment itself was good and seemed good value for money. The reception staff however, had a language barrier. I had requested to have a separate large double bed but they never responded and have me 3 single beds, which later the bell boy joined 2 beds to make one large bed so was all good in the end.

the location is alright but we were dependent on cabs and it was quite some distance away from Masjid-e-Nabawi and pretty much for everything you have to depend on the cabs, which is not ideal. You can commute to Haram for all 5 prayers because of the distance.

A very neat, clean and spacious apartment. Comfortable for my family with 4 kids. Good value for money in comparison to properties closer to haram which cost 4 times more. Convenient musjid directly across and several food establishments a few minutes away. Highly recommended for those who don’t mind a commute into the haram but are looking for a spacious affordable place to stay.

Whilst management are trying, there is still a slight lack in terms of customer service. We couldn’t get hot water in both bathrooms and sometimes reception took a while to respond. There is no shuttle to the haram but you can use apps like Uber easily.

The location of the spacious rooms and the staff too. (Mahmoud) was great.

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We were received by Mahmoud (front desk staff) at 2A due to a late flight. He was extremely cooperative and friendly and did the check-in process very quickly. Note that if you want to do a late/off hr check-in, do send them a message and they will keep a note of it and will also confirm the approval of your request before you travel. The bell boy, Badshah, was also very helpful and informative, gave us tips on local shopping spots (got good deals!) and restaurants specific to our taste. The rooms were very clean and was stocked up with all the basic amenities.

The only drawback is if you came to visit Masjid Nawabi, it is around 15/20 mins (depending on time of day) away

Highly recommended, great location and helfull staff and fast check in and check out. I will definately stay next time i visit Madinah Munawarah.

really modern and clean hotel provided everything we needed very spacious fully equipped everything that was available was top quality right opposite the mall

it would be great if the hotel provided a shuttle bus to the harram we never got to use the kids playroom as it opened in the afternoon. it would be better if it was opened in the morning as kids tend to be up that time.