On arrival I was made welcome by the receptionist who spoke perfect English. The room was bright, a good size and perfectly clean. The shower room/WC is also a good size. There is air con in the room which can be controlled. Complimentary coffee is available on the landing. Breakfast was exceptional with a buffet of hot and cold items. I consider it was good value for money. The hotel is close to restaurants and shops and 10 minutes walk from the train and bus stations, or you can take a taxi if you have heavy luggage.

I found the duvet a little heavy for summer and was quite hot in bed, but the bed was very comfortable. Some rooms are between floors which involves stairs. This was no problem for me but if you have mobility problems I suggest you let the hotel know in advance that you need a room with level access from the lift.

The personnel is exceptionally considerate helpfulful informative courteous and quick to assist with anything! Amazing! Outanding! Truly exceptional!

Nothing! Breakfasts were delicious with actual homemade additions to the lovely buffet. The menu offered on the board quite delicious well prepared and beautifully presented! Lovely lovely ownership management!

Extremely helpful staff, great location in the heart of the old town. Close to restaurants and cafes.

We booked a triple room for two friends who were not couple. But on arrival we found the room was quite small and only had one quite narrow double bed plus a pull-out sofa bed. So yes, technically three people could sleep but it is a shame one of us had to be on a less comfortable pull-out bed. Not a big deal but it would have helped if the room description was clearer about the bed arrangements.

Location in the middle of the old town was perfect and so easy to get to by car. If you don't have a lot of luggage to take in, we recommend driving straight into the Hotel de Ville carpark and then the short walk to the hotel. The hotel has lots of charm with cool modern touches. It was spotlessly clean. Breakfast was great and beds comfortable. We appreciated the air conditioners in each room but didn't need to use them on this visit. Our room was up on the 4th floor so we had a lovely view over the rooftops of Chambery but also the old convent rafters were part of the room - no problem for us and added to the charm.

There is nothing we didn't like. We would be very happy to stay overnight again.

We stayed at Hotel des Princes en route to the Alps from England. We arrived late in hideous weather and couldn't find the entrance to the car park. I phoned the hotel and the receptionist was extremely helpful, she even phoned after a while to check we were ok. Everyone in the hotel was friendly and went out of their way to help you. The warm welcome made the journey worthwhile. The hotel is decorated beautifully and is really welcoming. We had a family room which is perfect as the children had a separate space within the room which makes it easier for everyone to sleep. Our stay was very short but I would definitely recommend this hotel. They were probably the nicest, most helpful staff I have experienced.

We liked the family room which included a private twin beds room for our sons. The staff was very friendly. You are right in the middle of the action with all of old town walkable.

It is located just inside a no car zone so unloading was a bit tricky but they gave temporary admittance. It's a small inconvenience to get access to being in the walkable area for everything else! The nearest public garage is a five minute walk away but many of its payment machines and doors aren't working so getting the car out took a long time.

Excellent location of the hotel, on the border with the historical part. The room is clean. The hotel has a historical note. Restaurants, shops and attractions are nearby. There are special areas for relaxation with tea and coffee.

Surprised by the lighting in the room above the desk, the lamp shines to the side and is not adjustable, the lamps above the head, it feels like they are falling on the head. Glass in places transparent door to the bathroom and toilet, not comfortable.

Absolutely marvelous,we stayed only for 1 night however it was exceptional ...true definition of customer care and Hotel..smooth check in and check out everything is approximate to the hotel ....

I do understand the rules and regulations of the hotel ,however a family of 3 can't go together only 2 people at a time but overall very nice

I had to stay an extra third day due to problems with trains, but the staff were very helpful. They will speak good English for you, but better if you also use some French.

Nothing that was the fault of the hotel. It was hard to find as the streets are dark at night. Advice: turn left out of the rail station. Walk to the main road and cross to the STATUE; then take the dark street with two rows of trees as far as the ELEPHANTS statue. Turn right and the hotel is easy to see.

I really like the location in the city Centre (most famous attraction were at 1 minute walking). Also cleanliness was very good, as the staff at reception very kind, lastly I really appreciated the possibility to have infusion and others warm drinking anytime. I was in the 4th floor (mansard) and our room was tiny but so cozy (exactly as I saw in the picture).

The bathtub was not 100% comfortable to take shower as you couldn't stand up completely, but water pressure was perfect. Rooms are not completely soundproof but this wasn't a problem for us.