The rooms are stunning. Brilliant location. Loved the fireplace in our room. Comfortable beds. Very clean. Great room service and food. Absolutely love this place. The breakfast is simple but has everything you need. Great to see healthy options for kids and no junk food. The staff are very friendly and always offering to help.

The swimming pool was cold. Needs to be heated especially in winter Their ski room could be presented nicer. It’s a bit shabby.

Hotels lovely laid out, places to sit a and chill downstairs so you dont have to just be in your room all the time. Great location in the town. Rooms are nice and spacious and overall the staff are great.

I wasnt blown away be the food in the restaurant. Maybe 6/10. Would i eat again in the restaurant if i went back, no. better outside to find something. Pillows on the bed arent great. No different to most hotels though. In our own homes we have supportive pillows. The Breakfast had a good array of food. I had breakfast 3 times and i found the staff half a sleep when speaking to them. Unwilling to ask if you wanted anything, everytime we had to go find someone to ask if we could have food off the menu. Seemed like they needed maybe another 1-2 people in there to ensure the service is better.

We were overjoyed at arriving at this hotel after our previous hotel was such a letdown. The staff were friendly and very welcoming. The room we booked was enormous, modern and had everything we could have wished for. The view from our balcony overlooking the river was splendid and peaceful. The pool at the spa was lovely and I timed it perfectly to have it all to myself on my visits. The hotel is located in a perfect spot for exploring. Breakfast was full of choices and very plentiful. The major letdown for us was the restaurant for the evening meals, which was just food served in the bar area and the veggie burger was a real letdown. We would have thought that a hotel of this standard would have offered a bit of fine dining in the evening and is a real missed opportunity. Such a shame we couldn’t enjoy dinner at the hotel and had to book elsewhere.

We didn’t like the fact that dinner was only offered in the bar area and didn’t offer a great choice of dishes.

We arrived in pouring rain but the warm welcome we received at reception made us feel instantly glad we booked this hotel - it's amazing! The rooms are large but cosy and the pine scented toiletries smelt So good! It felt like Christmas in June! The food at the restaurant is delicious and the staff are super attentive and friendly. We had breakfast, lunch and dinner at the restaurant and they were possibly our favourite meals in Switzerland. The spa was perfect for our wet weather day in Klosters. I would 100% stay here again!

The WiFi could be a bit slow at times

The location was very central, the rooms were also great. The reception staff were particularly accommodating and helpful.

The restaurant staff were below standard. We were a party of 14, so were willing to overlook the fact that they forgot two starters at dinner, however they then forgot three main courses that were only served once every one else had finished eating. There was no apology, nor was anything offered in compensation.

The hotel is great. Very convenient, comfortable and clean. The alpine decor is so beautiful. The prices are high but it was worthy. The staff could be nicer. One example, I asked the person in the front desk how to get to Jacobshorn which is one of the Klosters ski areas and I got a wrong answer. That was not very disappointing.

The rooms are beautiful, a real Chalet feeling with the authentic furniture. Location is just perfect close to the train station, shops and restaurants and also the ski lift. Beautiful walks nearby. It was snowing so it was just the perfect place to be at Christmas time.

I was really happy with everything. The staff is very friendly and helpful.

The stuff was very kind and helpful. The hotel room was big and wel equipped. 5 min walking from the cable car.

The pool in the wellness was a bit cold and the jacuzzi was out ot order. The pillows in the bed were not very comfortable.

This hotel has been our most favourite during our stay in Switzerland. Simply because of the warm welcoming staff and impeccably designed rooms with all facilities. Spacious and clean with great quality furnishings, there were no faults to spot. The highlight of our room was the balcony with a wonderful view of the mountains and riverside.

Nothing not to like :)

Good sized room with nice decor. Lovely pool and spa area. Good Finnish sauna. Breakfast was small but tasty, had all you need. Good options for parking, either in the hotels garage (CHF 20) or a special parking permit from the hotel (CHF 10), which you can use for all public parking in Klosters. Public bus stops right in front of the hotel, which is very convenient for going around without a car.

The sofa bed for the kids was a bit uncomfortable. The shower head in the room was not the best.