Check-in was flawless. The staff speak multiple languages, offered details for restaurants, help making reservations, and took extra time to show us places to go on the map. The breakfast was WONDERFUL... fresh and staff constantly replenishing the options. Clean room, comfortable beds, nice elevator for those with mobility challenges. The free shuttle to downtown was very nice, just make sure to sign up for it, as there are limited spaces. You will need to catch bus 41 back, but it is just a short walk to the hotel. Make sure to walk to EATALY near the hotel.... it's a hidden gem of a restaurant and store!

The location is a bit outside of town, but very manageable with the bus system. The weather during our trip was hotter (and more humid) than we cared for, but the hotel exceeded any expectations.

Everything was fine, and the room was very clean and comfortable. The hotel staff were friendly and accommodating, making our stay pleasant overall. However, the only downside was the loud music from a nearby nightclub that we could hear when we went to sleep. This was somewhat disruptive to our rest. We stayed over the weekend, so it might not be as noisy during the week. Despite this issue, we enjoyed our time at the hotel and appreciated its convenient location.

The hotel is located about 5 minutes drive from the old city center, clean and reasonable size room for a day or two stay for a trip to the old city, reasonable breakfast.

I would expect a higher level of cosmetic products in the bathroom for a 4 stars hotel. Parking is not secured at the hotel especially if you arrive late at night , might be full.

The cleanliness the breakfast the facilities all was good. And it was beautiful

At 1:30 am there was a lot of noise of people speaking coming from the hallway and also a sound like dripping water coming from the ceiling that I was really so tired from the trip that I couldn't ask to change my room at that late hours . As a 4 star hotel I expected these strange noises to be basically non-existent at that time of night.

From check-in to check out, everything at this Hotel was great. The Staff really make you feel so welcome. Great Breakfast selection to help you start your day and the staff go above and beyond to accommodate any requests. The rooms are spacious and a very comfortable bed. Very nice ensuite bathroom. Would definitely recommend and stay here again.

Breakfast is very good, with a variety of options for you. To Verona old town, you can take No. 41 bus, bus stop is around 2 mins walks from the hotel. It takes around 10 minutes to old town, also can buy bus ticket from hotel reception. Also, hotel offers regular shuttle bus to Verona old town per hour.

Around 15 mins walking distance from Verona train station,

Nice suspended TV, pleasant shower water pressure, it was a good thing to have a big window in the bathroom, the pillows were two and comfortable, the furniture was new, the room was tidy and clean, parking in the front of the hotel

would have been better to have one set of bath accessories for everyone (soap, ear scrubs and everything); not exactly in the center of the city.

The rooms were very comfortable, the breakfast was extensive with both hot and cold options and good variety. The staff were extremely helpful as well and there is a free shuttle into the city centre which takes you just outside the main square with the coliseum.

The location of the hotel was about 20 minutes walk to the city centre which was OK but the area appeared a little undesirable due to the empty run down buildings and graffiti everywhere, it looks like some of it is undergoing regeneration but we were a little weary walking at night, best to use a taxi or hire a car.

The hotel was very clean and staff very friendly and obliging. Reception ordered a taxi for us most evenings and were most helpful with good English to our enquiries. The hotel is about 30 walk from the centre and is a pleasant wak. The taxi fare is between 11 and 15 euros. There is a taxi rank on the main Piazza Bra for return. There is good parking at the hotel and It is free for guests. . The bedrooms are good and roomey with own bathroom. There was a large window that left the room bright. The rooms were cleaned daily. There is a lift to rooms and the breakfast room is on ground floor. The breakfast offers a variety of fresh and cooked foods and is very good. We found our stay very pleasant in this hotel and would definitely stay here again

I honestly can't say there was anything we didn't like. We had a lovely stay in a lovely clean and friendly hotel with good food and a comfortable bed.

Room was great and good size. The breakfast fabulous!! Though they need a second coffee machine....a line formed waiting Staff was kind and very personable.

Location was a little further from downtown than expected. Hotel furnished a shuttle when scheduled....but no return pickups.