Good breakfast, lovely and friendly staff at all times. A toaster would be an asset, they are not expensive. The room was very comfortable. The location perfect. Reception staff extremely efficient and more than helpful at all times. Excellent!

Bar closed very early and all the doors locked and lights dimmed. I felt like this was more of a hotel for school parties not really adults. This is the negative side and will probably influence my choice in the future. Sadly you cannot check in until after 4pm or even drop off your bags as the place is locked up. I was therefore forced to pay another hotel to care for my bags as we arrived at lunchtime. The jacuzzi was slippery and I fell badly.

Fantastic location opposite Valleen gondola that takes you up to the slopes and saint gervais. Airport shuttles drop you right outside your hotel. Spa was lovely and warm (I've stayed in other places where it's not warm enough). Hotel is lovely and staff are friendly and accommodating. Will definitely stay again.

Only minor criticism would be the hot breakfast choice as there was only streaky bacon and scrambled eggs in terms of hot food. We would've eaten there every morning if there were sausages, fried or poached eggs, baked beans, and a toaster for the bread. Was really looking forward to some hot toast but sadly there was no toaster. Only mentioning this as we'd like to stay again and we'd definitely get breakfast every day if there were a greater selection of hot choices and a toaster. A mini fridge in the room would be great too, and an option to connect the tv to our Netflix account would be amazing as we like to ski all day and then relax in bed in the evenings. Still a fantastic hotel and would highly recommend. We'll definitely be back!

We booked our stay as we planned to come in by train from Chamonix for the purpose of riding up on the Tramway du Mt. Blanc. The hotel gets its name from its adjacency to the Tramway station and to the St.Gervais train station. We came in early, at about 8AM, as planned, as the hotel had agreed to store our bags while we rode up the mountain. Upon returning from the cog railway trip, we found a nice bar across the street from the hotel and had several drinks. Upon checking in, we found that the hotel was much nicer than we had imagined. Our room was on ground level, and there is an enclosed swimming pool {which was open} across a patio from our room. Oure room was large and comfortable. We walked a block away from the hotel and found an exceptional Italian restaurant where we had dinner. We enjoyed a very good buffet breakfast the following morning, before resuming our travels by train to Milan.

There was nothing that we found that we did not like. The hotel does not keep its from desk open throughout the day, but this was not an issue for us.

In the centre of town, good parking facilities. Good view of the mountain range. Will be a nice tourist town once the ski lifts are completed.wish we had more time to go on the tram up the mountain.

Very small ,triple room, with no room to move around. There were only 2 of us and it was a struggle to move around the room. We were travelling around 7 countries and this was the smallest and most expensive room we had over the holiday. Right next door to the tram station. The shower over the bath wasnt really a shower, just a hand held attachment and the shower door wasnt big enough to stop the floor getting flooded

Great location right at the Le Fayet station in case you travel by bus / train. Next to Tramway du Mont Blanc, walking distance to Parc Thermal, 1-min access to local buses to get to the center of Saint Gervais or nearby villages. Very stylish interior at the reception / breakfast area. The staff was very friendly, allowed an early check-in, which was really helpful in my case. The reception is closed from 12 till 4pm during the day, but the hotel keeps reminding about it throughout the reservation procedure, so it doesn’t come as a surprise.

Very cozy hotel close to the train station with great personnel and nice breakfast. The pool and sauna are a nice addition. The breakfast is great and varied also changes a little bit everyday I recommend taking your stay with the breakfast. The personnel is very helpful and nice and open to changes if you need any.

There was nothing I didn't like, the only thing I could say is that the hotel needs a little maintenance here and there. A radiator in the room was stuck, a extractor in the bathroom things like that. With one inspection and repair day everything would be brand new. None of these things made me not enjoy my stay.

The rooms were very large and comfortable. Had plenty of places to eat and dine. The breakfast was good. The tram up the mountain is at the front door so easy to access and also the train station is very close. We left item at the property and was posted back to us straight away.

The family room didn't have a fridge or cooking facilities. The (Private Pool) is a hotel pool only private from public. The hotel isnt actually in Saint Gervais it is about a 12km drive to the mountain village. But the tram is close.

Great swimming pool and jacuzzi. It was unfortunate that the sauna wasn't working due to a faulty part at the time. But it was still a great place to stay. Breakfast was really good, the only thing to note is that they didn't serve eggs.

No operational sauna. No eggs for breakfast.

Hotel was on a nice location and easy to reach. Clean room and shower.

Booking.com showed the hotel as breakfast included when we were selecting the place. But after making the reservation there were no mentions of this and we had a surprise on the first morning after breakfast. More a Booking.com problem than the hotel itself.

Clean well designed , quiet .Lovely warm room ( not too warm !) fantastic location close to station and fab cable cars to town .Nice pool , very friendly staff Can’t wait to go back

Check in was a bit inconvenient -you couldn’t check in between 12 and 4 - or drop a bag .