The pillow was better than my home pillow (even offered both firm & soft)! The bed was comfortable. The staff was professional, helpful and friendly. The facilities clean. Restaurant had delicious pizza and good service (additional fee). We wouldn’t have found it without good GPS because the entrance is behind other buildings that don’t look like hotel entrance, otherwise would be 10 outta 10. The parking lot appeared safe with free parking. Would definitely stay here again. Also note: the hotel offers discounts for a list of things (including going to barns Jewish hospital).

We wouldn’t have found it without GPS. That is the only downfall we had with the facility. Would suggest offering instructions on HOW to use free wifi along with the access code (we had the code but aren’t tech savvy. The front desk walked us through the issue easily and was very friendly.).

Staff was fine. The restaurant food was good. Hotel bed was comfortable. Loved that the bathroom had Dove products. Very clean.

Wish that we had a menu in the hotel room for restaurant and that we could order before going down or even order room service but glad it was there during snow storm. Also, I think breakfast should be included in the price of the room. Options to purchase snacks at hotel were very minimal.

super clean facility. Jackie at the front desk was incredibly friendly and helpful. Price was beyond fair. Soaps were a treat (dove is my favorite). Bed was a cloud.

There was a drain in the bathroom floor that smelled like sewage. We just put a towel over it to prevent it from getting worse. I think it's just from not being used (mine at home did the same thing)

Clean and comfortable. It was right off the interstate yet tucked away in a quiet area. Staff was friendly. We would have been happy to spend a long weekend at this property had we more time. We returned to our room late after a show and we felt completely safe in this area.

The check-in process felt a little long but it may have just been me after spending 5 hours in a car. We also seemed to arrive at a busy time. The ladies at check-in were pleasant and informative so it wasn’t that bad.

Didn't stay for breakfast. The location was excellent. I was happy with the room switch for no extra charge. I didn't need 2 queen beds. Wasn't happy with the street paving that was being done on Olive.

More Herbal Tea in the Keurig coffee machine.

quiet,clean and safe I love the location it’s always a cop near the property just in case. I’m able to relax I get good sleep every time I came.

How friendly the staff are. One person always stands out I believe her name is Mrs. Janice every time I come she very welcoming always respectful, polite , has good customer service she makes my stay amazing every time.

water pressure in the shower is not good. Also, please provide one or two bottles of water in the room. When I asked for it, the response was a surprise as to why I am asking. I thought water is a given in a room.

Everything! Customer Service was great. The location is great. The room was clean and very comfortable. The beds were like clouds.I do not have not one complaint. I enjoyed staying here. Very nice well lit at night.

Very nice.

In the ceiling right above the bed was I guess the fire / smoke detector. And a constant white light kept flashing the whole time and it’s right over the bed, which it was very annoying.

Very clean! I talked to the front desk before leaving for extra towels, wash clothes, and trash bags (for dirty diapers) and when we came back within a few hours they had everything there! Definitely recommend! Also felt like a safe location!

There wasn’t anything I didn’t like. I wish the temperature of the pool was slightly warmer. But other than that, my husband enjoyed the bar downstairs. I wish they still had a free breakfast but really enjoyed adventuring out for breakfast/brunch (the shack was one of our faves and only a .6 mile drive from the hotel)