Everything was fine. The cleaning ladies cleaned every day, the breakfast was fine. The staff was really friendly!

The air conditioning in room number 10 is located above the bed and cannot be switched on when lying on the bed. The nights were hot and we didn't sleep well. The AC did not has an option for sleep mode. The receptionist came one night and tried to turn the sleep mode on, but it still did not work.

My friend and I stayed at the Princess hotel for 6 days. The hotel has the most perfect location, it is literally across the road from a beautiful public swimming beach. We also did some tours and the stop to get the bus for the tours is a few mins walk (5/6 mins) from the hotel. It is in walking distance to many restaurants, gift stores and superrettes. And the taxi rank is also opp the hotel. The staff are friendly and will go out of their way to make your stay comfortable. The initial room we got was not the greatest (but I did see that the hotel were in the process of doing upgrades) We asked for another room which was much more comfortable. Everything was very clean. The breakfasts are nothing fancy, but more than enough of a selection. Our favourite were the bowls of little home made biscuits that were available every morning. I loved my stay at the Princess hotel and would go back in a heartbeat. I wouldn't bother looking at any other hotel as that one was perfect. Lassi and Kefalonia are a little jewel.

After they moved us to a different room, I must say, I can't really complain about anything.

Staff were lovely pool was beautiful location was good fantastic air con rooms cleaned daily safe in room was used every day and nothing went missing

I was a bit scared as it looked like the rooms had been broken into previously as door frames looked a little bent but I used the safe and everything was there so overall wasn’t a worry and I left with all my valuables

We were impressed by this lovely family run hotel. We found the staff to be really friendly and professional. Rooms a little small, but incredibly comfortable beds and pillows. Cleaned on a daily basis, and several changes of bedding and towels during our week's stay. Dining area very pretty. Good varied choices for breakfast, including home made breads, cookies jams. Always a hot choice such as bacon, beans, 3 types of egg, pancakes etc as well as cereal, croissants, yoghurt, fruit, ham and cheese. Good coffee. Really lovely pool area which has just been refurbished, along with new sunbeds. Fantastic location just across the road from one of the best beaches in Kephalonia

Lots of steps, so I wouldn't recommend to anyone with mobility issues

The location was great across from Costa beach and bar , also 2 other great beaches within walking distance. Next to bus stop and pick up point for tours also! Room was average, pool was great and had good facilities. Breakfast had variety and was fine.

Had to change rooms since shower wasn’t working right. Otherwise it was good.

Good location. Right in front of Costa Costa beach. Clean swimming pool with Bar . 10 min bus to Argosyoli .

We didn’t like breakfast. Breakfast was 8 to 10 Am. Boiled eggs feeled old . Cucumber and tomato didn’t feel fresh. Greek yogurt and peach compote was alright.

Nice pool area, breakfast is not great, we went out the second morning, (we was only there for the weekend), room top floor we was put in a family room it was OK needs a refurb, not many cleaning staff the poor lady didn't get to our room till 7 pm and most people that arrived Saturday and Sunday had to wait about 4 hours for there rooms

Loved the staff. Location excellent and right next to the beach. Vicky and the breakfast crew were so helpful and always greeted us with a smile 😃 Loved our big bedroom and the huge comfy bed. The view from our big balcony was really something special. Rooms cleaned and aired daily. Breakfast was OK, but there could be a few improvements. Also Demetry behind the bar was so helpful and really made the scene around the lovely pool

The bathroom! Saw the bath and got excited. Had a bath and pulled the plug, bathroom floor drain belched up brown water and lot's of bugs 🐛. Didn't use it again. Not a nice smell either. Tiles terrible. Bumpy white on the floor which is very dangerous. Furniture very dated and needs a good refurbishment. If the price had been lower it wouldn't have bothered us but at over £200 a night we expected a much higher standard. No smart TV.

Perfect place for a holiday in Lassi. Right across from the beach, close walk to shops and restaurants, lovely staff, and good breakfast. Sassa, Spridoula, Maria, and everyone else in this hotel is hard-working, always smiling, and no request is too difficult. Thank you sooooo much, everyone, for making my family's stay special!

Their coffee. 🤣

Great location, easy walking distance from Lassi restaurants and shops and bus to Argostoli. Good pool area with bar and decent breakfast. Nice, friendly staff.

Room could be updated, but perfectly OK.