Pretty much everything was perfect. The villas and complex were luxurious and clean, the food was fantastic and very reasonably priced. We had breakfast served to our villa and ate it on our terrace every day. The spa offered exceptional value, with facials better than the UK for around £30. All the staff were really friendly and helpful. The hotel offers a free shuttle to and from anywhere you want in Sanur, which was really handy. The private pool was a great temperature and cleaned out daily. There isn’t anything we could fault about the place. You’re only a 10 minute walk or 4 minute drive from the Icon shopping mall, which also has a huge selection of places to eat, American, European, all kinds of Asian.

The welcome drinks were refreshing and snacks were yummy too. Supplying us with 19 litres water was brilliant. It cuts down on plastic water bottles and we didn’t have to boil water. Daily housekeeping kept the room clean and well-stocked. I left my diamond ring on the toilet sink and when I returned in the evening, it was still there. A big shout out to the housekeeper who helped make sure I get back my ring. The receptionist always got our room key ready for us each time we returned to the villa. The food was yummy and we love the cocktails.

It would be great if the main bedroom is connected to the living area by a door so we need not walk out of our room to the living room especially when it was raining heavily during our stay.

Property is gorgeous. Gardens are lush and beautiful. The villa was beautiful. We had the 2 bedroom villa. Villa and pool was huge. The rooms unfortunately smell of dampness and mould but they supply a spray for the room which we used all the time. Staff are mostly helpful and will do anything for you. Breakfast options are good and mostly tasty.

The location is far from the beach. It is down a side street away from the main strip of shops and markets so a bit of a walk. They did have a driver that would take us places and pick us up. The check in and check out process was not very professional. They have a lot of new staff that don’t really know what is going on. Doesn’t give it a very 5 star feeling.

Very private accommodations. We thoroughly enjoyed our private pool after days in Bali's heat & humidity then into our comfortable air conditioned bedroom complete with insect repellent! Our villa was exactly as pictured in the promotional material. Included breakfast in the on-site restaurant each morning was a great way to discover Balinese foods with an extensive menu. We enjoyed 2 dinners there as well instead of going off site. I had a really wonderful massage with Devie and Jay enjoyed his pedicure. Transportation provided (when stay is 3+ days) from the cruise port to the Villas on our arrival and to the airport at our departure. We opted to extend our last day and check out at 6 p.m. instead of noon as our flight was not until 9:30 that evening for a reasonable half the room rate! A great value for the privacy & foods offered! HIGHLY recommend!

As the ceilings are high, the air conditioner really had to work hard to keep the bedroom cool. Although the drapes kept the light out well, our blinds on the side windows (at the alcove) needed some attention (light leaked in right onto the head of our bed). I would rather have had a couple of small chairs with a table between them instead of the bench cushion as we ended up sitting on our bed a lot. Lighting was a bit dim as well.

Amazing atmosphere. Tranquil and serene. All staff was extremely nice and attentive. Amazing gardens! Lots of squirrels running around, very cute. Room was spacious, private and clean. Shuttle service was super handy and all drivers very friendly.

Pool had no stairs to get in and out. There is a 1.10 mt plunge you have to take. Pool was in need of extra care ( it was definately clean but needed new hardware). Outside shower had bad temperature regulation and pressure. Bread and pastries could be much better, but in general breakfast was good.

All staff provided warm, friendly and attentive customer service. Adit did a great job organising a day tour for me. The food was absolutely delicious. The quality of service in the spa was also excellent. The villa was spacious and I used the clean, fresh pool every day. The airport shuttle service was perfect, both to and from. Mahagiri is a small, intimate space with lush, well cared for grounds. Fantastic location - only a 10-15 minute walk to the beach.

That I had to leave! 😃

What a gem of a place! Where to start? Fabulous villas-luxurious, outdoor private shower, steaming hot water, spotless, beautiful gardens throughout villas and common areas, mosquito treatments Terrific staff-nothing was too difficult, always welcoming Food, food, FOOD- eye watering selection, completely delicious, it was death by breakfast cooked to order-Balinese, Indonesian, Western, vegetarian. Best crispy bacon I've had in a long time. Mouth is watering as I write this. Quiet Private transfers to and from airport Shuttle transfer to main street of Sanur every 15 mins. After 6 years have found my home in Bali. Many thanks.

Reception is open 24/7, so it's very convenient. The staff are incredibly helpful and always greet you with a smile. They go out of their way to assist you. The couple's massage was fantastic and truly felt like a 5-star experience. The food is of high quality, and there is a wide variety of traditional dishes that you should definitely try. The room service is reasonably priced, and the service is excellent. The laundry service exceeded my expectations; it was very well done. Every staff member here is dedicated to making your stay perfect. They do a brilliant job, and everything is impeccably clean and well-maintained. There is security at the gate, so you feel especially safe, and they are very courteous and professional. We can't wait to visit again!

We wanted to go to their private beach, but couldn't find it.

Peaceful once inside the property complex, you would not know where you were. Great facilities and really nice decor and ambiance. SPA package was excellent and enjoyed by my wife. Room service was good quality, quick with orders and fair price. Great we had breakfast included and our airport transfers. The free shuttle to the beach area was a nice touch and easy to arrange.

Location was in somewhat of a back street location, tucked away and not a lot around the complex.

Lovely villa, well equipped, spacious, and quiet. Enjoyed the use of the bikes to explore the Sanur esplanade. Staff were very helpful, and the breakfast menu was delicious. Towels and water were replaced twice daily. Walking distance to new Icon shopping mall and loads of restaurants. The welcome massage was a bonus.

Beach area with sun chairs is small. You need to reserve them ahead of time (which we were not aware) to ensure you get a spot.