Good bar. Good bar food. Restaurant open.

One tiny soap bar for four day stay.

The hotel was great. Location with markets close by. rooms were spacious and atmosphere very relaxing. I enjoyed my stay there. Pool side room with a patio was a great place to have coffee or snacks.

My only disappointment was at the time of check in. when I presented the booking.com booking the guy at the reception asked me for Crown plaza confirmation number. I said I only had booking.com confirmation to which his response was "Sorry friend I can't help you. This was quite shocking after a 11 hour flight. Luckily the lady on the counter was much more helpful, she took the booking from me and was able to find my booking in the system. I don't remember her name but I owe her a great thank you!

The staff was AMAZING. They were courteous at all times. Ron, Enrique and the bartender, waiter for the night of 11/25/23 did a great job. I enjoyed the conversations. The beds were comfortable and the breakfast was more than expected. The only recommendation is to let visitors know certain rooms with a pool view has an outside entrance.

The toilet seats are too low. The sheets were a little too wrinkled for me. The door leading into the room were not sealed and it did not appear to have a heat vent in the bathroom.

Common areas to enjoy both inside and outside. Hot and cold filtered water available for making coffee, tea or to refill water bottle. Comfortable rooms. A bar to have a glass of wine in the evening. Safe place. Staff was wonderful, friendly and accommodating. Can’t say enough too about Ron at the front desk who made a very stressful situation and reason why I was here (medical emergency) so much easier because of his compassion and care.

Loved the location. It was quiet and peaceful. The bed was very comfortable not too soft or hard. Very clean rooms plenty of towels and with complimentary coffee and tea. The staff was phenomenal, helpful, friendly. Nice dinning room with TV.

What I didn’t like was the ascetic of the room. Lacked brightness and no nice pictures or color palette. Nothing a little face lift wouldn’t fix. No microwave to warm up leftovers.

The front desk staff were friendly and professional. Adriana shared the history of the hotel with me. She was lovely to converse with :D The beds were very comfortable.

I liked having the refrigerator in the room, but it was somewhat noisy. It occasionally made a noise that sounded like a buzzing mosquito.

Location of room was on 1st floor in consideration of my Wife's difficulty with stairs and long distance to the room. The room assigned met our desire perfectly.

Air conditioning was limited. Maint worked on it and improved the temperature, but was still limited.

The staff was hands down the best part of my stay. Beth and Ron at the front desk were helpful and accommodating at every turn. Andres and his manager were exceptional for breakfast. Housekeeping -Andre, and the women, were both extremely helpful and professional. Well- dressed too. The woman in the bar, kind, helpful, and professional. The staff take pride in their level of customer service.

Needs to be updated, but the bed and pillows were a dream.

Staff at breakfast was great. They always greeted you with a smile and were very attentive to all the guests. Jose and Christina were exceptional. I ate breakfast all 10 days of my stay and all 10 days they provided exceptional service. The staff did an excellent job everyday cleaning my room. It was VERY VERY Clean. The whole staff was very professional, pleasant, and very attentive. Great 10 day stay , Great experience for Me.....

No Laundry facility. Since I was staying 10 days I needed a place to wash my clothes. I did find a laundromat not to far away but it would have been nice if there was a couple washing machines and driers.

staff is so friendly. was happy to see the same bartender as in January. like the bed linens

the room really needs a microwave oven. little old lady across the hall from me had to have her door broken down by firefighters. the deadbolt on my room seemed to stick. maybe she had the same problem. no one at the desk when i wanted to check out. left my key card on the desk.