The room was amazing, the beds were very comfy, and the experience was just superb.

I called ahead to make sure there was a live cooking show on the dates we booked, but when I called to confirm the time on the way to the hotel, they at first said they didn't have my table reservation in their system, and that they actually didn't have the live cooking that night. We were so disappointed as we flew in from different parts of the world, and we told our guests glowing reviews from our experience last year. It was a let down for sure.

The hotel is in an ideal location. In the heart of a wonderful city Roermond ♡     Very friendly - attentive working personal. The room pleased with its cleanliness and comfort in all directions (bed with good pillows - pillows "not a feather filler", which also very pleased me as an allergy sufferer and a very comfortable mattress). Which sometimes some five star hotels can't boast of.  Bathroom. The clean care of the room was well maintained throughout the days.   From the balcony we had a wonderful view of the city center overflowing with historical artifacts...From the height of the wonderful view of St. Christopher's Cathedral, Münster Church and other architectural buildings rich in history. The hotel also left an indelible imprint with its Art Nouveau design.     The design just never ceased to amaze - everything is thought out to the last detail.   Perfectly emphasized the presence of the theater (a combination of a massive chessboard floor with voluminous theatrical velvet curtains and chandeliers. But still seamlessly transitioning into a contemporary style . Also a wonderful restaurant with a rich menu, the presence of a track under the roof for smokers with a heating function. And also an open terace with the possibility of passing time at lunch - dinner - or just enjoy a drink in any weather (there is outside umbrellas).    Breakfast is great, we found everything we wanted and were even pleasantly surprised by the availability , some of  them are rarely found in hotels (we travel quite a lot) - the choice is very large and to suit all tastes.

♡

The buffet dinner was lovely. They asked us upon check-in if we were interested in booking a table for my family at their restaurant for a live cooking buffet, and they were able to accommodate us even when they were fully booked. The options were plentiful, food was good, service was fantastic. The breakfast buffet options were also quite a lot, which made us pleasantly surprised. Once again, service was amazing, with very helpful servers. The rooms were comfortable and there were a lot of hangers available. Parking was also free for guests so that was a big plus!

The cleanliness was a bit sub-par. After we spoke to the front desk though, they were able to rectify the issue on the same night. They more than made up for it with their service and were very apologetic and made sure we were well taken cared of. The shower bathroom was a bit cramped for the space, but it wasn't a big inconvenience.

My expectation was far exceeded by this Hotel experience. I've booked the loft room and it was one of the best Hotel rooms I've stayed in and I had my fair share of hotel ledgings. The staff were extremely friendly and the hotel looked clean and well maintained. The location is top notch as you are in the center of the town. I strongly recommend this hotel.

Great family suite with a separate room for the kids, spacious main bedroom with tv area and little dining area and a big clean bathroom. Very comfortable beds. Perfect for a short stay. Great breakfast with freshly pressed orange juice. Very close to the outlets (2min by car). Parking included. Perfect short stay close to the outlets.

No negative points.

The decor and architecture in this hotel is fantastic, rooms were very large, comfortable and clean. Reception staff were very accommodating and friendly!

The bar/restaurant were a little slow for drink orders however I think there might have been a show in the theatre that evening. Could have done with some extra staff to accommodate.

The hotel is situated perfectly in the city; it is a five minute walk from the station, while the city is right behind it. The room was spacious, had a tiny balcony (not common for hotels at this price point) and the bathroom was exceptionally big, and had a bathtub. Bonus point for the great view of the church which looks stunning at night. Breakfast was included and had a great selection compared to most other hotels at this price.

The hotel was undergoing construction so the view from the balcony was slightly affected.

The hotel was fantastic - the decor was stunning and very modern. The room was spacious. We had a sofa and a fire place in our room. The breakfast was amazing. Couldn’t fault our stay at all. We were visiting the theatre for a show so the location couldn’t have been any better!

Nothing!

We stayed in the new rooms (Family and Double) and they were beautiful. The kids loved the Bluetooth bathtub. The room was so luxurious

Although there are a lot of building works going on, it did not disrupt our stay too much. We were woke each morning by building noise but it was the same time we were due up anyway (0730)

A.M.A.Z.I.N.G Breakfast, tranquil setup with plenty of ambience. We love it.

The coffee capsules provided are not the best around, and the coffee for breakfast is from a machine, and is not the greatest either.