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+1 (888) 385-68283,122 reviews
From
$10511, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
3,122 reviews
1/144
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Welcome to the luxurious Shangri-La Kuala Lumpur, where everyday life feels like a joyous vacation! Nestled at 11 Jalan Sultan Ismail, just 1.7mi away from the vibrant city center, this five-star hotel is more than just a place to stay — it’s a destination in itself. With rates starting from a friendly $105, you'll find a wealth of amenities waiting to pamper you. Kickstart your day with a delectable breakfast, and get ready to dive into delightful adventures!
Step into a world of relaxation with magnificent facilities at your fingertips. Unwind at the outdoor swimming pool or rejuvenate your senses in the sauna and steam room, both of which are wonderful features available for guests. Fitness enthusiasts can enjoy complimentary access to the fitness center or even hire a personal trainer to ensure your getaway is both fun and healthy. With 2,702 glowing reviews, it's clear that guests leave with smiles on their faces, raving about the breathtaking garden views and the cozy, soundproof rooms that promise peaceful nights.
Whether you're traveling as a couple or bringing along the family, Shangri-La Kuala Lumpur has something for everyone. Kids will love the kid-friendly buffet and the dedicated children's activities, while adults can relax with an exquisite massage or sample delightful dishes at the on-site restaurant. With free WiFi, private parking, and, to top it all off, live music performances to enjoy, this hotel guarantees an experience brimming with blissful escapades and treasured memories. Don’t miss out on the ultimate escape in the heart of Malaysia!
When the sun sets in Kuala Lumpur, the Shangri-La transforms into a lively spot filled with tantalizing flavors and delightful experiences. Imagine swaying to the rhythm of live music as you savor exceptional cuisine from one of the hotel's stellar dining options. Whether you're craving authentic French delicacies at the modern LaFite, indulging in an array of delightful dishes from the family-friendly Lemon Garden Cafe, or savoring traditional Cantonese flavors at Shang Palace, your gastronomic journey will surely tantalize your taste buds! The multitude of cuisines offered—from local favorites to Italian, Korean, and beyond—ensures every meal brings something new and exciting to the table.
Feeling adventurous? Take a refreshing dip in the hotel’s adults-only outdoor swimming pool, a serene oasis with stunning views and a delightful plunge pool to cool off in. The sun-drenched ambiance is perfect for lounging with a good book or sipping a cool drink, all while soaking in the breathtaking surroundings. Don't forget to treat yourself at the sauna or steam room, perfect for unwinding after a day of exploration in the bustling city. Shangri-La Kuala Lumpur doesn't just offer relaxation but an opportunity to enjoy wholesome leisure activities combined with top-notch service and amenities that will leave you feeling cherished and pampered.
As a cherry on top, experience the magic of Kuala Lumpur nightlife right at your doorstep, with eclectic live performances sure to ignite your evenings with joy. The hotel not only focuses on blissful relaxation but also encourages you to immerse yourself in the culture and vibrancy that Malaysia has to offer. With all these enchanting features, Shangri-La Kuala Lumpur presents itself as an unforgettable oasis for travelers seeking a vibrant escape filled with memorable experiences. Book your getaway—your extraordinary adventure awaits!
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Sultan Abdul Aziz Shah Airport
11miKuala Lumpur International Airport
28.3miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Soundproof
Bathtub
Show 8 photos
Premier Business, King Size
1 King Size Bed
420 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Show 7 photos
Family Executive, King Size
1 King Size Bed
795 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in luxury in our spacious Family Executive King suite, offering a king-size bed and room for 3 adults and 2 children. Enjoy premium features like air conditioning, soundproofing, and a bathtub for a relaxing stay.
Show 9 photos
Family Premier Suite
1 King Size Bed
860 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in luxury with our spacious 861 sqft Family Premier Suite featuring a plush King size bed, private bathroom with a bathtub, soundproofing, and free toiletries for a relaxing stay.
Show 8 photos
Premier Selection Suite, King Size
1 King Size Bed
860 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Indulge in luxury in our Premier Selection Suite, a spacious 861 sqft suite with a stunning garden view, soundproof walls, and a relaxing bathtub. Perfect for 3 adults and 2 children, this suite is equipped with air conditioning, free toiletries, and a comfortable king-size bed.
Show 2 photos
Premier Selection Suite, 2 Twin Beds
2 Twin Beds
860 sqft
Room service
x8
+
x5
More details
Premier Selection Suite 2 Twin is 861 square feet and includes 4 single beds 80-130 width plus living room.
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Premier Business
345 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Indulge in our spacious Premier Business Room, featuring a comfortable King-size bed and a tranquil garden view. Enjoy premium amenities like air conditioning, soundproofing, and a relaxing bathtub.
Show 6 photos
Executive, King Size
1 King Size Bed
420 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Show 11 photos
Executive Suite, 2 Twin Beds
2 Twin Beds
Minibar
+
More details
Show 5 photos
Executive, 2 Twin Beds
2 Twin Beds
420 sqft
Garden view
City view
Private Bathroom
Bathtub
x3
+
More details
Show 5 photos
Horizon Club Executive, 2 Twin Beds
2 Twin Beds
420 sqft
Garden view
City view
Private Bathroom
Bathtub
x3
+
More details
Show 5 photos
Deluxe, King Size
1 King Size Bed
400 sqft
Private Bathroom
View
Minibar
Flat-screen TV
+
More details
Show 4 photos
Horizon Club Executive, King Size
1 King Size Bed
420 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
8.9
3,122 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Ramtohul
10
July 2024
Absolutely outstanding! My recent stay at the Shangri-La Kuala Lumpur was nothing short of exceptional, and it exceeded all my expectations in every possible way. From the moment I arrived, I was greeted with warm smiles and impeccable service that set the tone for an unforgettable experience. The location of the Shangri-La is ideal, nestled in the heart of the city yet offering a serene escape from the hustle and bustle. The lush, beautifully landscaped gardens provide a tranquil oasis that makes you feel like you're in a paradise within a city. The grandeur of the lobby, with its elegant decor and sophisticated ambiance, immediately captivates you and hints at the luxury that awaits. The rooms are spacious, impeccably clean, and furnished with a perfect blend of modern amenities and classic elegance. My room offered breathtaking views of the Kuala Lumpur skyline, which was particularly mesmerizing at night. The bed was incredibly comfortable, ensuring a restful night's sleep, and the bathroom was a haven of luxury with its marble finishes and high-end toiletries. Dining at the Shangri-La is a gastronomic delight. The variety of restaurants and the quality of the food are simply outstanding. From the sumptuous breakfast buffet at Lemon Garden, featuring an extensive array of international and local delicacies, to the exquisite Japanese cuisine at Zipangu and the fine dining experience at Lafite, every meal was a culinary adventure. The attention to detail, the presentation of the dishes, and the flavors were impeccable. The hotel's facilities are equally impressive. The fitness center is well-equipped with state-of-the-art machines, and the pool area is a perfect spot to relax and unwind. The spa deserves special mention; the treatments were incredibly rejuvenating, and the therapists were skilled and attentive, ensuring a truly relaxing experience. What truly sets the Shangri-La Kuala Lumpur apart is the exceptional service.
Paulo
9.1
February 2025
The staff was always so nice and helpful. The breakfast was amazing. The location is quite central and we were able to walk everywhere we wanted to.
It's not that I didn't like the swimming pool, but I had previously stayed in Shangri-la in Bangkok and comparing both pools and areas I felt as though that one was much nicer.
Margaret
10
September 2024
The hotel is grandiose. The room furniture and layout is well thought out and very functional. The location suited us perfectly, close to public transport but also in walking distance to key city attractions. The hotel staff are extremely helpful and welcoming . The breakfast is sensational, the options in terms of options and quality are second to none
Nothing to report!
Avinash
10
May 2025
We checked into the executive suite and had access to the horizon club lounge, which gave us access to cocktails in the evenings and high tea as well. Room was super comfortable for a family of 4, additional beds were provided for my kids. Great breakfast buffet spread at lemon garden and a more refined selection at horizon club. Staff were super friendly and accommodated all our needs. Concierge helped secure tickets to Petronas towers, which was not available through all the websites I tried. Rooms are very clean and very well maintained, even though it's one of the oldest hotels. In room dining was also very good, ordered the first night we were there.
Swimming pool definitely needs a significant face lift, might be the smallest pool I have seen. Indian breakfast buffet spread is good at lemon garden, but some of the dishes were a hit and miss, but cannot fault them for that.
Pavel
10
June 2025
A reliable gem in the heart of KL Shangri-La Kuala Lumpur may show its age in some areas, but it more than makes up for it with its unbeatable location, exceptional staff, and seamless experience. Everything just works-from check-in to housekeeping, the service is efficient and genuinely welcoming. While some of the dining options could use an update, the overall quality and comfort keep me coming back. Easily one of the best choices in the area.
Overall, I was very happy with my stay. If I had to point out one area for improvement, it would be the food-particularly the high tea experience, which felt a bit underwhelming compared to the high standards elsewhere in the hotel. A refresh in the menu and presentation could really elevate it.
Lucius
10
March 2025
Everything was just perfect! The staff went out to make our stay so comfortable witout a hitch! To GM DAniel Kaeflein - We say Thank You The Desmond - Direstor of rooms- Upgrade us and allow us late check out Shirley- took time to show us the Ballroom- Upcoming future event 2026 Head Chef Annie - Took time to meet us personally, made curry puff for us unpon request inspite of her busyness Lemon Lobby lounge- Siti, Julia, Anisah, Baudin, Ella, Emilea, Eija, Iqah, Anisha are a happy bunch and very frindly and accomodating! Front dest, - Sabrina, Agnes, Zakuan very hospitable and welcoming Spa and Massage- Sharifah very profensional in her work (do keep her)
Nothing!
Mei
9.1
April 2025
We had a really lovely stay with our two young kids. The room was nice and the staff were lovely and helpful. Breakfast was incredible and lounge was appreciated. We liked that there was a lifeguard at the pool.
The lounge was great but there were not enough seats/table to fit families. There was an adults only area which was usually only half full. They could have seated those without children in that area rather than in the family area where we had to sit separately on multiple occasions. We were in a non-smoking room but it was clearly on a smoking floor. The smell was so strong and it hits you in the face when exiting the lift. It permeated into our room. Perhaps only put non-smoking rooms on non-smoking floors. Our sofa and cushions needed a good clean as it smelled of body odour.
Hui
8.2
August 2024
Really attentive staff in the club lounge and on the personal Whatsapp service, disability access quite thoughtful (love the seat in the shower). Decent spread for breakfast. Clean facilities all round, impressive especially on the smoking floor.
Hard to rate all the staff highly as I had multiple issues with the Lemon Garden staff. One miscommunication about whether breakfast was included in my reservation (it was, they were trying to charge me for it!) and at the little Lemon Garden To-Go cafe, the two staff working the cashier were absolutely horrendous. They were selling chocolates but some weren't labelled with the flavours, and when I inquired about these they had no idea, started going to the hotel website to look it up, and even told me the wrong flavour just to get me to stop asking questions. Really hope they look into hiring practice there as it's giving Shangri-la a terrible name.
Janet
10
September 2024
Wow! Beautiful hotel in a fantastic location within walking distance of the Petronas Twin Towers. The staff here were incredibly welcoming, friendly and helpful. The hotel agreed to store some luggage for us when we travelled internally and had a reduced luggage allowance and immediately located the left luggage when we returned for a second stay. The buffet breakfast and dinner options were extensive and delicious. The club horizon lounge service also exceeded our expectations and the fantastic suite that we stayed in on the 28th floor offered incredible views of the city. We will definitely be looking to stay at the Shangri La when we return to Kuala Lumpur in the future!
Nothing
Muhammad
10
July 2024
Very good location along with very nice ambience. All Staff members are very professionals
They didn't accommodate us for missing night as we have to check in on 18th but our Batik flight was cancelled and we checked in hotel on 19th buy they didn't refund or facilitate us regarding the 18th payment. One thing more important I have booked room with booking.com where it shows tent for kids while after booking the hotel sent us upgradation for tent and it cost us another Payment of 800 Ringet. Money doesn't matter but while booking it should be clearly mentioned or room pictures should be accurate.
Attractions
Petrosains the Discovery Centre
0.4miAquaria KLCC
0.5miJalan Masjid India Night Market
0.8miKuala Lumpur Chinatown
0.9miPetaling Street Market
0.9miChan See Shu Yuen Temple
1miCentral Market (Pasar Seni)
1miMerdeka Square (Dataran Merdeka)
1miSri Mahamariamman Temple
1miKuala Lumpur Little India (Jalan Masjid India)
1.9miTempler Park
2.1miThean Hou Temple
2.6miMalaysia National Zoo (Zoo Negara Malaysia)
5.2miBatu Caves
6miKuala Lumpur City Centre (KLCC)
22.8miAttractions
Petrosains the Discovery Centre
0.4miAquaria KLCC
0.5miJalan Masjid India Night Market
0.8miKuala Lumpur Chinatown
0.9miPetaling Street Market
0.9miChan See Shu Yuen Temple
1miCentral Market (Pasar Seni)
1miMerdeka Square (Dataran Merdeka)
1miSri Mahamariamman Temple
1miKuala Lumpur Little India (Jalan Masjid India)
1.9miTempler Park
2.1miThean Hou Temple
2.6miMalaysia National Zoo (Zoo Negara Malaysia)
5.2miBatu Caves
6miKuala Lumpur City Centre (KLCC)
22.8miAirports
Sultan Abdul Aziz Shah Airport
11miKuala Lumpur International Airport
28.3miLaFite
Cuisines
Ambiances
Lemon Garden Cafe
Cuisines
Ambiances
Lemon Garden 2Go
Cuisines
Ambiances
Shang Palace
Cuisines
Ambiances
Zipangu
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Soundproof
Bathtub
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Wheelchair accessible
Activities
Live music/Performance
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Convenience store on site
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Hair/Beauty salon
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Garden
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Hair coloring
Hair treatments
Haircut
Hairstyling
Locker rooms
Manicure
Massage
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa/Wellness packages
Steam room
Waxing services
Transportation
Car rental
Shuttle service
View
City view
Garden view
Pool view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$35 per child per day
3+ years
Extra bed upon request
$35 per person per day
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
Diners Club,
JCB,
American Express,
Mastercard,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
At what times are check-in and check-out at Shangri-La Kuala Lumpur?
Guests at Shangri-La Kuala Lumpur can check in starting from 02:00 PM and need to check out by 12:00 PM.
Does Shangri-La Kuala Lumpur come with parking?
Yes, guests can enjoy the convenience of free private on-site parking at the Shangri-La Kuala Lumpur without needing a reservation.
How much does a stay at Shangri-La Kuala Lumpur cost?
Rooms at Shangri-La Kuala Lumpur are available starting from $105. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
What types of rooms does Shangri-La Kuala Lumpur offer?
The hotel offers a variety of room types including Suites, Doubles, and Twins. Occupancy ranges from accommodating 2 adults to 3 adults and 2 children. Rooms are non-smoking with bed sizes offered in King or Twin configurations. Suite sizes vary from 797 sqft to 861 sqft.
How can guests spend their time at Shangri-La Kuala Lumpur?
Guests at the Shangri-La Kuala Lumpur can spend their time enjoying various leisure amenities. They can relax at the outdoor swimming pool, with adult-only access and features like a plunge area. The hotel also offers spa and wellness packages, including a steam room, hot tub/jacuzzi, and sauna. For dining options, guests can choose from several on-site restaurants such as LaFite for a modern and romantic vibe, Lemon Garden Cafe for family-friendly ambience offering various cuisines, Shang Palace for traditional Cantonese food, and Zipangu for Japanese cuisine. Moreover, they can benefit from air conditioning, a fitness center, and a garden view. These amenities cater to a relaxing and enjoyable stay for guests at the Shangri-La Kuala Lumpur.
Can guests use a pool at Shangri-La Kuala Lumpur?
The hotel offers one pool, with the following details: available year-round, located outdoor, only for adults, and includes a plunge feature.
Is there an in-house restaurant at Shangri-La Kuala Lumpur?
The hotel has several on-site restaurants including LaFite offering French cuisine, Lemon Garden Cafe with a variety of Chinese, Indian, Italian, Korean, and Local dishes, Lemon Garden 2Go with international cuisine, Shang Palace specializing in Cantonese food, and Zipangu serving Japanese dishes.
Are both cash and credit cards valid payment options at Shangri-La Kuala Lumpur?
Yes, at Shangri-La Kuala Lumpur, both cash and credit cards are valid payment options. Cash is accepted along with various credit cards such as Diners Club, JCB, Visa, American Express, Mastercard, UnionPay debit card, and UnionPay.
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