I would have LOVED to have an extra blanket for my bed. I’m that person, that no matter the weather, I like the weight of blankets on me when I sleep. I didn’t request an additional blanket from the front desk, so that’s on me. I just wish an extra blanket would have already been in the room. I had a “throw blanket” in my car, but I didn’t want to go out and retrieve it at bedtime. I should have brought it in with me, and that’s my fault. Most people would be very happy with the weight of the sheet and bedspread. Overall, five stars for this location.

An additional blanket in the room, just in case you feel chilly, would be nice.

The staff were AMAZING. So kind and looked genuinely happy each time we saw them. The room was fantastic and so clean we stayed in a king suite and the bed was comfy. Because it was a suite it had a small living room like space that made it feel like an apartment and offered a great place to relax after a long day of work. Super pet friendly, our pup happy really seemed to enjoy it and the staff. Good to know: if you order food you will need to go to the lobby to grab it they won't let them bring it up. Understandable because it is a safety issue I will be using this location every time I travel here for work!

My ONLY "complaint" was breakfast... My husband loved the orange juice but the actual food wasn't the best. But considering the cost of the hotel and how great everything else was it wasn't a big deal to us at all. Just something to keep in mind if that's important to you.

The Eggs Benedict were divine! The Australian Cavair with a complimentary bottle of Dom Perione made my day. A personal thank you goes to front desk manager for going the extra mile by giving me an incredible Happy Ending massage after she got off work. Thank you Cindy for leaving fresh needles and an ounce of Columbian Gold in the safe. Can't wait to visit again.

It seemed more expensive this time traveling.

Breakfast

The front desk I booked a room when I got there for my in-laws and 20 minutes later they showed up but through Booking.com it did not go through your system Even when I showed him my text message that it’s at the front desk from Booking.com and he was about to take a payment from my in-laws and I said what about my booking, he says well you’re gonna lose that It’s nonrefundable you need to really work on that. So they waited. It was only five minutes, but I definitely got high with the front desk how he was about to take money from my in-laws.

I booked my room through a third-party who charged me more from my room. Then the lady at front told me my room would have been going through the hotel so I called the third-party back and told them that the hotel would’ve cost me cheaper. I went through a third-party because they’re supposed to give me a better deal than the hotel, and they said they would call the hotel and ask him what the price would be and they would match it I was charged $201 for what the hotel told me would be $98. Are you kidding me? I think the hotel should have called the third-party or got rid of the third-party if they’re cheating that makes no sense to me. I will never go through the third-party ever again. If this hotel goes through this third-party that is supposedly supposed to help people and then they cheat, why does the hotel use them??? The third part was namedbooking.com

How could you better assist me? Make sure the third-party companies that you all go through what you all charge people it’s not fair.

The front desk staff and mngr were great. They were very professional,very nicely attired/groomed, friendly and really helpful. My room was clean,fresh looking and well appointed.

Its just a little too close to the hiway. I was on the back side and there was some hiway noise,but not enough to keep me from fallingbasleeo or waking me. Also it seems the shower glass was installed in such a way where it allows water to go between the fixed glass and rolling glass door and onto the floor. I think they were installed backwards. It could create a slip/fall scenario if someone wasnt paying attn. Not a reason for me not to return in a couple of weeks. See yall soon

Breakfast was good. We only took advantage of it one of the four days we were there, due to our plans, but everything was laid out well, clean, and the food was good. We always enjoy the waffles and coffee, as well as the juice.

Check in was a bit long. The Manager was new to their system and had to wait for one of the employees to come back from lunch or errands.......... We were able to get settled into our room and then come back down to finish checking in. We had asked for a handicap room, and once we got all our stuff in the room, we realized that wasn't what we had. Chiggy and Miguel were quick to get us into another room and it was great.

Every employee was nice, helpful, and accommodating. Even a maintenance worker saw me looking confused and offered to help. Frot desk clerk was very friendly. Comfy beds. Clean room.

Great stay, but the smoke detectors have a flashing light on them that light up the room every 30 seconds or so. I've stayed multiple times, and this is always an issue. This stay, I had my small grandsons, and they complained too. I covered it up with a bandaid and tissue wrapped under it, but we could still see the flash. It is very bothersome.

We liked everything and will stay again. What I'm beginning to not like is the review requests over and over. This is the last review that I'm going to do, so don't bother asking again, I will not respond.

Outside sitting area other than the pool area. The customer service at Bookings.com is terrible. I would suggest that Bookings.com rework their customer service to accommodate the customer.

The suite was great for me, my partner, and our 4 month old. They provided plenty of blankets and towels. I loved how the shampoo/conditioner and body wash wasn’t the tiny cheap containers and it was dove and there was plenty of it.

The bed was a little hard. The phone didn’t work so anytime I needed to call the front desk I had to use my cell phone instead of just dialing 0. You could hear the people in the next room a little too well.