I would like to recognize Ashley at the front desk for her excellent customer service and friendly attitude. We checked in very late at night and she got me a glass of milk from the kitchen when I found out they didn’t sell milk in the store. She brought my water bottle to my room when I inadvertently left it downstairs. She greeted me by name the next morning. She was awesome

The staff is so friendly, attentive and helpful! The beds are great and the room was very clean. I appreciated there being a treadmill in the fitness area as well as towels. We hoped to use the pool but didn't roll in early enough. It looks very well maintained though. Ice machines work beautifully and for the most part, the night was pretty quiet! I definitely felt safe traveling alone with my kids.

The rooms and halls were strangely musty. I have a feeling it has something to do with there being no fans in the bathroom. One of my room AC's made weird noises throughout the night.

The signs outside said "Now Open", maybe new in 2021? or recently refurbished? Anyway - my sister and I were in town for three nights for a family visit. From the first interaction checking in to checking out, service was first rate and friendly. The lobby and small dining area was spotless, comfy and well lit. The breakfast consisted of waffles, eggs, bacon one day, sausage another, rolls, muffins, cereals, yogurt, juices, coffee and hot tea. Our room was very spacious, better lit than a lot of hotels, and the beds were super comfortable. I mean, reeaaally comfy and I'm a picky sleeper. The bathroom was well stocked with towels - not just the standard one set each. The water pressure for the shower was decent and the shower head was adjustable. for water output. They did have tiny shampoo/conditioner things, was glad I brought my own. We didn't turn on the tv even once so cannot comment on that. There were plenty of electrical outlets and usb outlets as well. On site I did see the workout room (did not use it). It's small but the equipment looked decent (not old or outdated). It's February and it was raining so we didn't use the outdoor pool but it looked nice. Plenty of parking - which was free! Jonesboro isn't a massive city, so this hotel location was fine. it's right off the highway but close enough to restaurants and shopping. Not walkable though.

Very skimpy size shampoo/conditioner/lotion items. Tiny. As in one use size and only one set in the room. (I'm sure they would have provided more upon request - we brought our own). The only thing I really didn't like was the sink in our bathroom. The drain was sluggish and the plug thing didn't budge. It wasn't a huge issue and we did report that on our way out. I also didn't like how the faucet was set back so far on the sink - you know, when you wash your face, you lean over with cupped hands to get water to splash on your face? The faucet location was such that if you're short ( I'm only 5'4"), it was difficult to reach the water. And water would then splash over the back of the sink. Small world issues though - we did not report that as it's a cosmetic thing.

The property was very clean and comfortable to be in. It felt very inviting. Customer service was very friendly. Me and my family checked in late but the lady behind the counter was so friendly and helpful. We needed towels in our room and housekeeping brought the towels quickly without us waiting for a long period of time. I did not know how to turn on the A/Cand I called customer service and the lady came up to my room immediately to assist me.

I have no complaints

The young lady at the front desk was great; friendly, helpful, great customer service. We had a walk-in shower and she was able to provide a shower chair for my mother.

Unfortunately, the shower door did not seal and water went all over the bathroom floor. Consequently my mother was not able to shower while we were there. I reported it to the front desk when we checked out and they assured me that someone would fix it quickly.

Staff was friendly and helpful. They made adjustments and got us a room when Booking.com over booked them and the room we needed was not available. You can call this hotel directly and they will book the room for you.

Property was great. Booking.com not so much. They overbooked the hotel and the room we needed wasn’t available. Manager said they will directly book for you if they call this property.

Personnel. service, room, all top the best. Wonderful experience. I was there for a memorial service and they did anything to make me feel they would do anything to help me.

Booking.com never again. They over booked me and the reservation never made it to the comfort Inn. I finally made it direct with Comfort Inn. Lesson Learned!!!!

Very kind staff. Comfortable bed. OK breakfast, though the OJ juice machine was out-of-order. However, OJ was still provided via a nearby pitcher. That's "heads-up" thinking and much appreciated! Super-cold apple juice still available, too.

Constant, loud drone of bathroom exhaust system. Partially countered by AC fan.

The breakfast exceeded my expectations. I found waffle batter and a waffle iron, a warmer with cheese omelets, bacon, and home fried potatoes, in addition to the typical cereals, yogurt, and breakfast breads. There was a variety of juice and coffee, as well as milk. My room was clean and comfortable. It would have been nicer if there had been a chair for relaxing and possibly a table.

While the room was clean, the shower curtain was stained and the bathroom just felt like it had been given the bare minimum of everything.

The front desk clerk was super nice and friendly and very helpful and the check out guest that morning when we check out was super nice also I will be coming back

It was clean all the way up to the front desk and up to the room I was so amazed with the hotel very clean and they make u feel at home