I have visited Kolkata many times and usually stay near Sudder street, but wanted to try somewhere different. The Red Arrow was a lovely find. Tucked away, neat and clean with a good breakfast and friendly staff. As most people have said in the reviews it’s difficult to find with poor signage. It’s very close to Rabindra Sadan metro station which makes access to other parts of Kolkata much easier. It’s reasonably close to restaurants and there is a Natures Basket close by. Thanks Red Arrow for a lovely stay

Location and difficult to find without help

Given how close the hotel is to the sites, the transport network and the general hustle and bustle of a major city, it was quite the haven. My room overlooked a wooden area and was as serene as could be. The breakfast is also varied with the Indian option changing daily. This sort of thing makes all the difference if you're staying for longer than a night or two. I very much appreciated them making me an earlier-than-usual breakfast before a flight when many hotels wouldn't bother.

Not much to fault, really.

I booked a room with a view I was put in a box room with just one little window. I went down to see the receptionist and she said it was Booking.coms fault as there were no rooms with a view. I had arrived late so I didn't argue. The next morning I was talking to some Germans at breakfast and they said what great rooms they had with big windows etc. I spoke to one of the people there and got the room I had booked originally. So beware if you book a room with a view. After being moved I could not fault the hotel. This is the reason I am not giving it 10 stars makes me wonder how many times the receptionist does this.

Being lied to by the receptionist.

The staff was kind and helpful, the place is fantastic for the price. Tasteful decoration, practical rooms, nice furniture, flooring, relatively clean. For breakfast I had hot parathas with potato subzi, it was very tasty and abundant.

On the main road there is a sign at the entrance. However, after driving in about 100 meters, you arrive at the base of a five-story building where several cars are parked, but there are no further signs indicating which building it is or where the entrance is. The only reason I found it was because someone told me to go up to the 5th floor. Once I got there, I was pleasantly surprised, the place has a nice environment. The nother aspect that could be improved is the cleanliness of the windows, both in the room and in the hallway, as they appeared somewhat neglected.

The owners were so nice. It is a family run business. The hotel room was so cozy, quiet, and beds were very comfortable. The room was so clean and the Indian breakfast was good too! When you get to the property, walk down the driveway to the second white building. Talk with the security guard and he’ll help you on the old-school elevator to the 5th floor! This is where the hotel is. I’d recommend this place to anyone! Really thankful we found this place. Cozy, safe, and clean!! What more could you want?

Location excellent....right next to the Metro Station....almost all tourist related places nearby....taxis available in plenty and they do not charge exorbitant rates....we had a dinner in- house on the first day of arrival and it was excellent....Breakfast, included in the package, was well done and the caretaker excelled in his work....quite an efficient person, I should say .On the whole, a well spent four days & nights at your place. My wife too agrees and sends her regards.....

The entrance is a little baffling and we could not locate your Hotel, in the first instance....even our Uber driver found it tough to come and pick us up, for the return journey to the airport. That could be looked into....that is all.....

I liked the creative and asthetic way they had done up both the 2 n 4th floor. It was hygenic, comfortable n very good location for us who wished to be in the center of town. There is a care taker on every floor who looks after any specific needs one may have.

The entrance to the building was a little daunting as there is no specific entrance and one has to go thru the ground floor car park to enter a depleted building giving rise to doubts on selection. But once on the 4 th floor where the reception is one enters a truly lovely property which has been put together with a lot of thought and care,

Clean and comfortable room Good air conditioning Tasty and varied breakfast Great location for exploring Bengal Excellent value for money (deal through Booking.com) Friendly staff, with special thanks to Uttam for going above and beyond

Poor signage made it a bit tricky to find (it is down a small alleyway next to a car garage) Slightly loud music on the first night, though it ended at a reasonable time All rooms face a common area, so sound privacy is limited—wasn’t an issue for us, but something to be aware of Would still highly recommend!

Flight delayed so we Arrived at 2am but still greeted with a smile. Comfortable room. Proper duvet. Hot shower. Fantastic breakfast. Happy to look after our luggage while we visited the Sundarban. Laundry service. Lovely seating area. Balcony too. Quiet night even though in the middle of city. Toiletries provided which was wonderful as one of the zips on our suitcase was broken when it came off the baggage conveyor belt and all of our Toiletries had disappeared 😢 Did not expect to find anything this nice in the centre for this price.

One of the best hotels I've stayed in in India: small, has a local feel, yet very comfortable and pleasant. Location is very central, but the building is inside a residential complex, away from a very busy street. I was safe, even when returning late at night; our group felt welcomed and cared for. Good breakfasts and the food in the evening is homemade and tasty. Very grateful to the managers and the staff!

There are some night clubs and wedding locations nearby, it can become loud at night. Apart from this, no complaints, all was perfect.