I really liked the place after the renovations, small things can make your life easier Like the wireless charger, usb and c type charger, electric sockets which suits any devices you may have, The staff : Ziad and Abdulrahman in reception, they are very supportive and helpful with any thing you need , Room service : Reda and Anas , really appreciate specially Reda when I forget some stuff of mine he brought directly to me. Special thanks to Salem as well All in All my stay was very good time

Only the repairs happened long in the ground floor was noisy that day but reception team changed my room immediately to quieter room when I called them, really thank you guys

Everything was exceptional. The staff were incredibly polite, attentive, and supportive. The renovated rooms provided outstanding comfort and a truly relaxing experience. Pool view from balcony is awesome. This was my second stay at Novotel and of course not last. Housing keeping is always polite and ready to help especially Mr. Mehmood and the whole team around him.

The breakfast options were limited and remained the same throughout the week. Previously, the breakfast menu offered a wider variety.

Room was very good and comfortable mainly how many electricity outlets are there of all types including USB and type C and also a wireless charging option for iPhones which was a nice surprise. Staff was very helpful and supportive when we needed an extra bed and when we needed to extend for one more night. Housekeeping staff were also very responsive and helpful. Also loved the lighting system in the room.

Breakfast could be improved in varieties and quality. Also there was no concierge.

The staff were very friendly and courteous. I was checked in swiftly, got complementary fruits, and they kept checking on me to make sure everything was fine. The room was super clean with a pool view and enjoyed my time.

They forgot to set up the coffee in the room and tried to come into the room even when I said they should hold on. I blame it on language barrier.

Good hotel with friendly and attentive staff. Catering was good with a decent breakfast and good choice of evening meals. Free WiFi was adequate. Hotel taxi service good and reliable.

The location was quite remote and the pick-up at the airport did not work. Hotel a bit faded but trying hard in tough times and was kept clean. Not hotel's fault, but almost impossible to walk anywhere from hotel due to surrounding construction work.

Good location, decent staff, the service and the food are good.

Guests are disrespectful to the rules, they are smoking everywhere, even in the non-smoking floors. And I am talking here about staying there for more than 9 times... Same thing happens everytime.

Good value for money. The room and bathroom were very clean as well as the rest of the hotel. Both breakfast and dinner buffets offered great variety and very tasteful food. The hotel staff were very polite and helpful. Would definitely recommend it!

I liked it alot ..the location is close from everything I need I'm sure I will repeat this experience again.

I faced a night with a terrible noise and I couldn't sleep all night , another night the ac was so cold asked to fix it.

the hotel was clean, god breakfast , comfortable bed and good size bathroom. Staff very nice snd helpful, Mr Amr very kind.

i had to change the room at 4 in the morning due to high level noise coming from ventilation sistem.

The place is located near the road, sufficient parking, not a busy downtown area - so entry and exit are not stressful. The staff was amazing and helpful - it felt like an escape from the world

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