Great location, friendly front desk staff, especially the overnight worker. Great food for breakfast in lobby and excellent dinner from Ironworks. Welcoming to our dogs, most important of all!

The bathroom could definitely use an update, and housekeeping is lacking a bit. The water pressure was horrible, like showering in a bubbler. The shower and toilet both weren't cleaned properly, housekeeping staff was not very friendly or helpful. Asking for towels and toilet paper seemed to trouble her. Another housekeeping staff was carrying clean linens on their bare head. Really gross. Pay to park at $12/day is excessive.

We were in RI for our 17th Anniversary and this hotel was one of the best we have stayed in. As soon as we stepped in the lobby we were greeted warmly and I noticed how clean everything looked and smelled(I'm a bit of a clean freak). The front desk staff made sure we knew where everything was and what was available. We had a King Suite that was very clean, comfortable and spacious. The hot tub and pool area were very clean and the outdoor patio area was amazing to sit at in the evening. Our stay was perfect!

Staff was very friendly not just to us but our pet as well. As far as previous reviews go, our breakfast vouchers included everything from the hot food to the grab-n-go options/cold options. Only thing I paid was gratuity. Pool and gym were open, our room was very well cleaned. Good value for our stay with all the amenities.

I know there is a $75 pet fee but I was confused about the other $75 I was charged upon check in ($150 total). My check out receipt also listed the pet fee again, I hope I wasn't double charged? It wasn't clear whether it was a flat fee or per night.

Clean room. Quiet. Lobby is impressive and clean. Good selection of snacks. Spacious room. Huge tv. Bright and sunny. Comfortable. Felt like a cozy home away from home.

Shower needed a decent scrubbing and definitely could have been much cleaner. Staff was nice, but didn’t always follow through with requests for things being sent up to the room. Not a huge deal at all though. The room was a bit pricey as well, but worth the quality compared to hotels nearby with the same pricing and awful rooms.

Very clean and well kept. However, the bathroom should have an exhaust fan. The humidity in the bathroom during and after a shower is noticeable and causing mildew and cracks in the drywall.

The Hotel did not honor our original price. We paid $200.00 more than when we booked. I am concerned and hope this is not a common practice.

the breakfast was good and they had a good vareityof food.

I only had a problem with my dinner one night. the lady at the counter taking my order, I assumed was having a bad evening. she was very short with me and was acting as if she didn't want to be the chicken wings were not good. I needed up throwing them away. I didn't want to send them back, I just took the lost. But I will be back to the hotel.

My family and I have stayed here a few times when traveling. The connecting restraint is absolutely awesome. The staff is very friendly and helpful and eager to meet your needs. We will most definitely stay here again.

I understand with the demand of a business, However I do not agree with the NEW parking fee. As a traveler in town for one or two nights with a rental car you would think the cost of the parking would be excluded due to the rental of the room.

Very clean super friendly staff and the on site restaurant Iron Works was absolutely the best. Breakfast in the lobby area was also very good.

Not a real big deal but my view out of my window was a brick wall. The rest of the property made up for it though.

Everything was fine and staff very friendly

The walls are very thin and my partner snores and someone was knocking on the wall. We felt very bad because we requested in advance a end of the hallway room for that reason. My partner couldn’t sleep very well that night

Location was great for returning rental car and getting to 6 a.m. flight

Airport shuttle didn’t start in time to get us to our flight, information that I didn’t see on the website. I chose this hotel because it had a shuttle and was walking distance from rental car return. We discovered the airport interlink walkway and used that instead of a $42 Uber. Would have been nice if check-in person told us about that option when she said our only options to get to the airport at 4:30 a.m. were Uber or Lyft.