The Phoenix was one of the best hotels I have ever stayed in. The staff were so accomodating, always offering service with a smile. The room overlooked a part of the city (with local houses, gardens and frangipani trees), which I enjoyed as it gave a glimpse into the everyday life of Yogyakarta. A central location, and very easy to take a GRAB car/taxi ride from the front door. (I do not recommend walking to places, as it requires crossing a very busy road, though the security guard can escort you across the road if you ask) Overall, the hotel is elegant, and the pool, gym, and historical decor are well maintained. The restaurant and laundry service are reasonably priced considering the convenience of an in-house service. I would happily stay there again.

All was wonderful.

The breakfast was one of the best that a hotel can put up. Other F&B teams should take a leaf out of the book of this hotel to see how it is done. The room left a lot to be desired, as the place is immensely old and needs constant maintenance and upkeep. I'm sure the team is working really hard for this property, however, the property needs a far bigger overhaul to remain attractive and competitive in the coming years. However, all the facilities are available (despite the circumstances).

The place is getting run down fast. There's strong smell from the rooms, and the bathroom is suffering. Shower heads, faucets, etc. need regular upkeep to ensure basic functionality. It is good to stay in a place of history, however, not everyone will compensate their comfort (for the price) with historical association.

Staff was very attentive. First morning we asked for an Oat-porridge that was not part of the buffet breakfast: they immediately made it (perfect!), and every subsequent morning we did not have to ask for it, as soon as they saw us coming, they made it for us ! Very nice interior. Also, some history: during the short time Yogyakarta was the capitol of the country, then president Soekarno stayed at the Hotel, and his original office is still there !

Apart from an included buffet breakfast, the other meals in the Hotel are not a great value for money.

Fabulous staff - fun friendly and knowledgeable Great massage Had a great stay

Pool massively over-chlorinated - did horrible things to the enamel on my teeth! They clear tables too quickly. I hate to think how much unnecessary washing up they do just because they clear a table too quickly. And I'm sick to death of every hotel in the world inviting guests to care about the environment by reusing towels (something I'm very happy to do) and then changing them anyway! https://www.linkedin.com/posts/lyn-roseaman-7093026_sustainabletourism-marketing-environment-activity-7301564372538056706-02v4?utm_source=share&utm_medium=member_android&rcm=ACoAAAEc1XkBgxaZWTMABDWWQsqQOlo4410IbiA

The Phoenix Hotel is a beautiful historic building that perfectly blends Chinese and Indonesian heritage. Its basically a living museum full of gorgeous wall tiles and antiques, plus adorable pairs of lovebirds in ornate cages - they even offer a quick tour around to explain it’s history and show you Indonesia's first president's office and secret side room. The in-house food is fantastic - the morning buffet offers a huge selection of Western, Asian and Indonesian dishes, including a super tasty Jamu station. If you haven't tried local dishes yet, this buffet is the perfect place to explore Indonesian cuisine. For our Borobudur Temple visit, we used the hotel's transport service and they thoughtfully prepared a huge packed breakfast for the journey. The driver is yours for around 5 hours so you can easily tick off a few other sights. After a day of touristing I highly recommend heading to the Vino Bar & Cafe for some awesome cocktails (or a hot chocolate!) and a game of pool. As they have the same menu as the main dining restaurant, its also a great place to hang out in the evenings. The location is ideal as you can walk to Jalan Malioboro's shops and museums but the traffic can be a bit full on, I recommend getting either a Blue Bird Taxi or one of the tuk-tuks conveniently parked out front. 10/10 - an incredibly beautiful building full of antiques and art, with a fascinating history and awesome staff. A must-stay in Yogyakarta!

Location: Excellent. The hotel is conveniently located near Malioboro Street and Yogyakarta Train Station, within a 2km radius. Service: Good. ! The receptionist spoke good English and even walked with me to show my room, which was a nice touch. Cleanliness & Hygiene: Overall good. The room and common areas were well-maintained. I walked to the hotel area and its really kept well Room & Amenities: The bed was comfortable, and there was a power socket near the table, which was convenient. However, the Water Pressure: Good and consistent.

The room felt quite dark and could use better lighting.

Responsive staff members to my questions and requests. The room, 351, was spacious and clean. Many great ornaments in the building and foyer about Javanese culture, the reliefs on the walls as replicas from Borobudor Temple - great for setting the atmosphere of Central Java. Well done to the designers. The tour of the building was wonderful and informative - the Sukarno rooms, the Sukarno Tree. The Tour Guide was very helpful and informative. And it was free of charge!! I am very glad I went on the tour.

When I made the booking, I was under the impression I was getting a room with a balcony. It's not important. All was fine. Thanks to your staff. Please, treat them well and respectfully. They work long hours, and always on their feet.

Honestly one of the best hotels I have been to in Indonesia. The hotel is a beautiful colonial building which gives a beautiful atmosphere. Breakfast is wide selection of items and the staff members are very helpful. The front desk works very efficient and any requests I had were processed efficiently. I used the spa, the gym and the pool. It’s a very complete hotel. I would definitely recommend this hotel and I will be back next time when I’m in Yogyakarta again.

If there is one point of feedback I would say move the cheese at breakfast next to the bread section. I’m not sure if there is a reason it’s next to the fruits. 🍎

Exceptional heritage hotel, that is oozing with history. The high ceilings are a throwback to the colonial times. The small balcony overlooking the central courtyard is a homage to European influences. The buffet breakfast is huge with choices from Western to Indonesian and other Asian cuisines. The fresh fruit available is just delicious. The staff are so attentive, constantly changing your plates for fresh ones. The price for this level of quality and service was amazing.

Yogjakarta can be a dusty place and there was nothing to clean our shoes with, neither in the room nor in any of the common areas. There are two major wings of accommodation. The one that is closer to the front reception would appear older. We were in this wing. The bathrooms and some of the room furniture are looking tired. The hotel is trying to keep its heritage ambience, which may mean replacing furniture with like-for-like isn't easy. As a couple, with two luggage cases each, there really isn't enough space to store one of the luggage neatly. It ends up being on the floor and gets in the way of walking around the room.

It has museum, hotel within museum or museum within hotel? Just like to see the architecture and ancient stuff in almost whole building. Good breakfast with various food. Clean, neat and spacious room with balcony. I even had delicious a jar of butter cookies at room table as welcome (love to buy the tea set in the room). Location is near to main train station and the famous street Malioboro. All staff were giving excellent and friendly welcome, being museum tour guide, explaining everything about the hotel history. Front desk staff welcoming me very warm dan gave some friendly chat during my check out. I will recommend this hotel to my family, relatives, colleagues and friends.

No so big pool