The view, location and well-manicured garden. Security was very good. Reception had a warm Christmas feel to it. Cupcakes and juice added to the welcoming touch. Heritage restaurant keeping breakfast times for residents only. Leigh-Anne was especially warm, friendly and helpful to us.

Not a major problem, but decaf coffee would have been a nice to have in the room. Pity about flies on cold meats the day we arrived. However two days later we noticed the fly repellent fan. Heritage restaurant ran out of salmon and calamari. Therefore was only hake to choose from. However on saying this, the hake was super fresh and delicious. Highly recommended! Jacuzzi was fabulous and warm but the big pool water is still very cold. Would suggest the big pool to be warmed up slightly. Possibly residents would make use of it then.

As a blind traveller I have to compliment the staff, you were brilliant!! Never did I feel like a blind person staying at Misty Waves. To reception: Thank you for naturally offering me your arm on arrival. Thank you for giving me a tour of the room, where everything was and the small changes to make my stay comphortable. ( like separating brown and white sugar and informing me what teas were avaliable in the room, getting the hairdryer out and put it infront of the mirror and making sure I knew what side hot and cold was on the shower and bath taps) Thank you offering to take me to the restaurant and arrange for a staff member to collect me for breakfast without having to ask. Thank you for speaking to me in a normal way. To the Restaurant staff: You made sure I blend in with other guests without drawing any attention to the blind person in the room. Thank you for speaking to me in n normal way. Thank you for not handing me a menu but informing me - " what's on the menu tonight." Thank you for telling me when my plate was hot and to take care. Thank you for telling me where's what on my plate. Thank you for filling my wine and water without having to ask. Breakfast: You would never know how much I appreciated having a seamless buffet breakfast. Thank you!! Most of all thank you to all the staff for your consistent service, friendliness and attention to detail.

Everything was perfect!

This was our 8th stay at the fabulous Misty Waves an exceptional hotel in every sense of the word. The decor, the beds and linen, towels etc were of the highest quality pool area was delightful full of comfortable beds, chairs and umbrellas. Food at the Heritage was superb. The Staff were absolutely wonderful, pleasant, helpful and chatty, really an asset to the Misty Waves. Easy parking at no extra cost, coffee station regularly filled. Bathroom in our penthouse suite (we were upgraded) was heaven with quality toiletries. Management really go that extra mile to ensure a fabulous stay. We are now in another 4 star hotel (won’t name it yet) who charge to fill the coffee station after the first day. A charge is also made if you wish to use the spa bath ! You can use it without charge if you do not fill it past the jets ! Parking charges apply too. This hotel should learn from the well run and hotel guest friendly Misty Waves.

Loved every single thing

The ambiance was superb. Relaxing atmosphere

Tho't our breakfast was included. Apparently not if doing it thru booking.cim

Quirky boutique hotel, our room had a sea view as requested and was comfortable and spotless. Great location and we could walk everywhere. Breakfasts were particularly good with a large variety of foods on offer, the homemade granola was excellent and the fresh smoothies exceptional. Staff were helpful and friendly. The hotel has their breakfasts in their hotel The Heritage, which was open on Saturday evening and we booked to go there. We were so pleased that we decided on this restaurant, the food was excellent and the chef personally in attendance. He had made us a taster of mushroom soup and a cocktail roll and unfortunately the mushroom soup was not yet an item on the menu. It was the best mushroom soup I've tasted. We shared a plate of gnocchi to start and then both had Fresh hake with lemon butter sauce, potato puree and fresh vegetables and then shared a creme brulee to end. Really exceptional food, so well cooked.

The shower in our room seems to have a pressure problem, which the basin taps and the bath tap didn't have at all. We did report it and they offered to come and see to it Immediately but we were checking out. I'm sure this will be corrected.

No soaps in shower

The balcony could be assessable by other guests, not a big deal but just made us a bit extra vigilant.

Fantastic hotel, mixes modern facia with the old, beautifully done, the owners, very hands on and approachable, the staff were very friendly and helpful, and the room, 106, was superb, and position A1. Breakfast included, in the Heritage restaurant, was great, and the staff there were also very good. Overall if I could have given them a score of 20 instead of 10, I would, as it was a fantastic experience, we love Hermanus, been there many times and would fully recommend a stay in Misty Waves

Nothing

The staff were extremely friendly and helpful, especially Siya at the front desk. The hotel is beautiful and right next to the ocean, it was unfortunate that I visited out of whale season, but I'm pretty certain that you can watch the whales from the comfort of the hotel or just walk across the road. The area is very safe, so you can even take a stroll to the local stores. It felt like a home away from home, the room I stayed in was very spacious, with beautiful decor and views. They have the most charming restaurant which serves breakfast, lunch and dinner - you can see the ocean from the restaurant as well. There are many facilities onsite, including a lounge, reading area and cinema where you can request movies and sit back with popcorn for as long as you like. They also offer activities out of the hotel like tours. All in all, a very gorgeous family run hotel with the most efficient staff, in the most beautiful location.

Sea view room is wonderful. The staff, and especialy jason at reception was cery accomodating.