The rooms were clean and neat, and the location was central and convenient

The bathroom taps need a change. The basin mixer lever wouldn’t stay up. The shower water didn’t get ‘hot’ even on full and stayed on mid warm temperature.

Location and facilities

Air conditioner dripping water

Clean, neat and great location.

It's incredibly unfair that the mobile price was not what I paid upon arrival. My booking was confirmed through Booking.com and there was no payment link via mobile however my booking was confirmed. Upon arrival, my booking was R600 more whereas my booking was confirmed for a genius price!!! It's ridiculous!! If Booking.com is going to offer us genius prices, then they need to be loyal to us as consumers! It was incredibly frustrating and quite honestly disappointing. Don't take us for fools. There are other platforms available to us.

The front desk is always manned by happy, helpful and efficient people. The location is perfect, central and close to everything every direction. Daily cleaning keeps the apartment thoroughly fresh at all times. The apartment is spacious. The security is on point.

Well, in the early hours (after midnight) of Saturday morning some 3 residents who had had a night out arrived and could not get in as the gate was closed. They pressed the intercom at the gate over and over again without feedback. When this did not work, they hammered the gate in order to call someone's attention to open. Guess what the sound of hammering did, it woke people up, including me. Appearing through my curtains to see what was going on, there they were having a go at the gate with the sound getting louder the more they hammered it with some hard object, maybe a rock. The question is, where was the guard?! Dreamland perhaps? One more thing, my skin reacted to something on the bed. Thorough bed checking and/or mattress/sheet cleaning perhaps?

Awesome people, great apartment. Really safe and good security. We love our 3rd bedroom apartment, we are here for a month already, and never had any bad experience, or complaint. The apartment is spacious, the kitchen is well fitted with all the main appliance and in good working condition (feels brand new). There is enough kitchen utensils and more than enough cutlery and crockery. Well done, you are doing a great job! Every single staff memeber, from, front desk, security, cleaining, gardening to maintenance, are friendly, helpful and a pleasure to interact with.

That we have to leave!

The apartment is incredible, I really loved the shower, the fact that we were able to wash clothes and had a massive relaxation area. Sadly it was too cold to make use of the pool, but the stay was overall incredible. Staff were super kind and friendly, security was on point also.

We booked this place because of the generator, as I had to work, but there were days in which the load shedding affected both the regular electricity and the generator, so we were left in the dark for several hours.

The apartment was spacious and modern. The rooms were comfortable. Hotel staff were all friendly and accommodating. Having the kitchen. Utilities available for a longer stay was great.

There were only minor issues. Kitchen utensils were missing from the room and were sparse in general so that can be improved. We had no hot water when we checked in on Monday but we understand this was an issue in the area related to the gas line. The couches in the lounge while modern looking are not very comfortable.

The apartment was very spacious , it had 2 nice bedrooms and a small kitchen, sitting and dining area with 1 spacious bathroom

We literally had to ask for things like tissues and we had asked the receptionist to assist with netflix but it nvr happened , the TV was not a smart TV and therefore we could not watch anything on it bcz it had abt 10 boring channels, no music or movie channel. We were 4 in the apartment but there were only 2 cups of tea, 3 plates , no pots n we only got them after asking from the reception. The phone in the room wasn't working so every time we needed something we had to go to the reception. Wen showering u can't use hot water from any of the taps otherwise the shower water becomes cold. The guests that were on the next room kept on making noise in the early mornings both Saturday and Sunday morning

The staff were friendly and the location was good. The apartment had plenty of space with three bedrooms which met our needs. Covered parking was a plus.

We arrived in the evening when it was dark and the lobby is decorated in dark colours so I was a bit nervous at first. The apartment was good but there were a few things like slightly loose taps in the bathroom and the doors had chips in them at the bottom which gave it a bit of a feel that the place needed a little work done to it. Beds could have been slightly bigger too.

Excellent value and amenities. Staff was delightful and helpful at check in and with any requests. I used Uber to get around and order food, they know the place well. Rooms are spacious self catering with plenty of outlets for my laptop and phones. Perfect for a week stay in the city on this last business trip.

There is no restaurant on site, a couple coffee shops nearby but not a lot of dining, just something to consider.