Suite room was very clean, spacious and felt homely for a family of four. Easy to get taxi (via Kakao Taxi) around the area. Can't comment about public transportation as we didn't use their subways. Walkable to Busan station and not too far from Gimhae Airport via car. A huge shout-out to their Assistant Manager for sheltering us with umbrella on a rainy day automatically and helped us translate when we struggled to communicate with a taxi driver outside the hotel.

Breakfast option was very limited and the same every day served by their Vietnamese restaurant (pho and fried rice). No self-service laundry. A little bit of sewer smell in the toilet cubicle and shower. Should provide the complimentary bottled water and trash bags daily without asking as we did not request for room make-up daily. They would provide when requested, but should be automatic since it's part of the perks.

The bathroom was clean, the separate bath and shower were great. The room was spatious and clean as well. Staff was also very helpful by ordering us a taxi and helping us find a laundromat.

We couldn't control the heater in our room, so it was always a little too warm. The hotel didn't have a laundromat, but there was one 10 minutes away (by walking).

I was able to check-in earlier which was great because it was raining like hell at my arrival. The room was very spacious and I liked it that there was a shower and a bath tub. The toilet was in a separated room which was cool too. It was clean and the bed was huge and comfortable. I had a fridge, huge TV and enough space for my luggage. If I come back to Busan I'd like to book this hotel again. Maybe not at the second floor and with a better view would be nice. It was also very close to the main station of Busan. Very convenient. The subway station is right around the corner.

Unfortunately the room wasn't that sound proof like I hoped. I could hear the subway, trains and traffic outside although the window was closed and when my neighbors took a bath it felt like I was having one with them because of the splashing noise. The air conditioner description was unfortunately only in Korean. In the middle of the first night it turned on automatically, which was loud, and I was woken up by it. I had some difficulties to turn off the auto mode due to the language barrier.

It was honestly one of the best find I’ve ever had! It was new, the nearby area was quiet and safe, 2 convenient stores right next to the building and most importantly, I love how affordable it was when I didn’t have to compromise on comfort and relaxation. The room was simple but had everything I needed: - bright light through the window, double layers curtain - a safe - a mini fridge - a massive TV with so many channels - super high speed and stable internet - a bathtub - the shower and water pressure (to die for!) - daily house keeping - bidet - clean linen and towel I also love how the subway station is literally 2 mins walk from the hotel, with plenty of cafes nearby if you need your daily doses of coffee. The nearby station (Choryang) is only 1 stop away from the Busan station, which makes my stay central enough to go places, but I don’t have to deal with the overcrowded traffic and noise, especially at night. I honestly could go on and on about this hotel, because for me as a solo traveller - comfort and safety were the most important. I love that there’s someone at the check in counter 24/7 who speaks English, and that throughout my trip I’ve had such good sleep that helped me stay energised to go sightseeing and experience Busan to the fullest!

I would have liked for the front desk to have a little bit more insights to recommend. For example, if I could book tours through them, or if they have local suggestion on what to do and where to go. Sometimes our research don’t reflect the most-up-date information, so it’ll be nice if they could share some relevant highlights during my visit. But this is really a bonus and good to have, so overall no complaint at all from me!

EVERYTHING, the staff were exceptional, caring, pleasant, professional, and most importantly, FRIENDLY & HELPFUL. I started my trip in Seoul and was bitterly disappointed, so for anyone wanting to be respected with dedication, stay here first. And not to forget the housekeeping and restaurant staff are also beautiful people, I particularly lived off the prawn cakes. I hope all staff get to enjoy the biscuits I left. Much love and respect, Kathy from Perth Australia.

That I start my holiday here, and I couldn't stay longer.

Room was super comfy, Short walk away from the bus stop to all major destinations, staff were excellent and let us store luggage before check in. Highly recommend checking the sights out at night!

Not a fault with the Hotel but we could not catch the bus with our luggage due to Busans new rules about no large bags or suitcases on public buses.

During our 2-day stay in Busan the hotel met all our expectations. The reception was very professional and we were not only simply given the room card but also asked again after we had arrived in the room whether everything was clear or if anything else was needed. The room was very clean, quiet and had a wonderful wooden spa bath. After our stay we were super relaxed and were able to continue exploring Busan. We were even so relaxed that we forgot our tablets in the safe after checkout. But that was no problem at all. A phone call or short message was enough to inform the hotel and have the tablets deposited at reception. We were then able to pick them up after the day trip before taking the train back to Seoul. A really good service.

We were in a room with the large spa-bath. Made full use of this using some of the bath products available to buy at reception. Room was a great size and kept very clean. Location close to Busan rail station and thus plenty of easy to reach options for food etc. Breakfast was provided by a Vietnamese restaurant on the second floor of the hotel and was very good. Not usually a breakfast person but took full advantage for this stay.

The hotel is on a back street parallel to one of the big, main roads (which Busan Station is on). The pavements are a bit narrow and would be tricky to negotiate in places for someone with accessibility issues. Crossings the roads at junctions proved to require extra vigilance.

Room was comfortable, spacious and great value for money. The bed was to our liking and the spa bath was so nice after a long day of walking. The hotel is an easy 5 min walk from Choryang Station. Staff were always welcoming and friendly.

Found there was a bit of mould on the ceiling of the bathroom as it gets quite steamy in there. It wasn't an issue for us as a couple but I did also find the windows looking into the bathroom a little strange. The hotel location is also not the most ideal as there is not much happening around that neighborhood. No washers or dryers inside the hotel so a little inconvenient if you're staying for longer.

There was a giant bed which was perfect for our family. Hinoki bathtub.

Lights stopped working on the last night and would not turn off. Wi-Fi was not working and they had us connect to neighboring room. Very poor Wi-Fi. Said they fixed it, well fixed, it was spotty. Phone requires a Korean cell phone number to work so i don't know what the point of the phone in the room is. There's no spa. Not even a bath or sauna or pool or anything beyond the bath tub in the room.