The room was spacious and comfortable. Staff very friendly, they will recommend you restaurant, how to get to the hotel and so on. Location : near every restaurants, Lotte, cinema You can use Netflix, hairdryer, computer ..

Be aware of the bathroom : door doesn’t CLOSE,it’s more a window. And the bathroom is clearly not suitable if you go with family or friends because same, all windows so you can see blury through it. subway it’s 10 min by foot not a big deal without luggage but if you do have big luggage it’s a little bit tricky.

Spacious, clean room and helpful staff. They Whatsapped so much useful information about Busan for our stay. The beds were comfortable and a memory foam neck/back pillow was provided which I found super comfy. Amenities provided such as towels (can also ask for full size towels), soap, shampoo, conditioner, hair dryer and straightener, fridge, kettle, coffe/tea sachets, and disposable cups. There was even a full PC computer in the room but I didn't need to use it. Self-serve items conveniently located in front of the lift, including toothbrushes, face wash, toothpaste, etc. The room was tidied by housekeeping every day. Netflix and WiFi included with no additional cost which was good for those chill days. Use of clothes rack was free to take into the room (additional 5000 won fee to use the washing machine). It was a very nice stay.

The room lighting was a bit dim but it was still manageable.

A convenient place to base ourselves for our short stay in Busan. Conveniently located within walking distance to the metro lines and bus stops, restaurants, shopping, cafes and everything you need to explore the city. The host provided so much information to ensure that our stay was comfortable and that we could utilise all the facilities of the acommodation. Our room was spacious and the bed was comfortable. All the amenities worked well. We also were able to keep our luggage in a secure lock up whilst we waited for our room to be available for check in and after we checked out which was very helpful. We would definitely recommend staying at this accomodation!

Everything was amazing. The room was very spacious, it had a hot tub and a shower. The bed was big and the mattress was very hard(to our liking). The staff were friendly and helpful. It was possible to order delicious chicken to our room. There is free water and microwaves on the second floor. There are also washing and drying machines for 4000krw which work really well. The location was also very central. All in all, it was a very pleasant stay.

Bathroom privacy is quite bad, both visual and sound. It would be uncomfortable to travel with someone you don't know very closely.

It is clean, comfortable, safe, and conveniently located on side street, less than 10 minute walk to Seomyeon metro station. Lots of good restaurants and shopping nearby. Hotel staff provided a lot of very helpful info through WhatsApp prior to arrival (local maps/directions, restaurant recommendations, hotel amenities).

The hotel staff communicated through WhatsApp (which I was fine with) but some of the messages were extremely detailed - how to operate Netflix, screenshots showing where to place shoes and asking guests to hang personal white towels in a certain area so they would not get mixed up with hotel laundry. I’m fine with the rules, but the WhatsApp messages seemed a bit excessive. It seems like it would have been easier to have signs/photos in the room to convey this information.

I liked that despite the somewhat busy street next to the hotel, the room was absolutely quiet. AC kept the room cool in the heat wave weather, and the beds were nice and comfortable. Plugs and lightswitches near the bed were excellent. Room was nicely spacious, as so was the bathroom. Staff was very helpful and easy to approach, and everything was communicated through texts so it was easy to check if something was unclear. The staff always greeted us very openly whenever we came and went.

The movement-activated light that turned on in the entrance every time you entered bathroom was a bit uncomfortable, as I had to get up several times a night and it woke my companion up. Also the light on the AC was very bright at night, which disturbed sleep a little bit. The bathtub/shower could use a curtain, since all the water then got on the floor and made it wet. Other than that, I am very pleased.

Nice modern hotel near public transportation in one of the most hopping parts of Busan. We love to be where the action is at, and our room was high up enough, there was no concern about noise. There was laundry on the property (a few bucks to use it). You are down the street from a Lotte department store. If you forgot to pack enough underwear or need a Coach bag....you can snag it before bedtime. Most important, the guys at the front desk really work hard for you. Once you hook up to their What'sapp, you get a lot of awesome maps, menus, instructions.....you name it. And if you need more....JUST ASK! We wanted fried chicken and beer.......they guy sent us exact directions, and THEN even walked us there! Busan is huge. Trust me. You want people like these to help you have fun!

They no longer serve a breakfast, but we were forewarned, so no problem. A million coffee places in the area.

We got 3 deluxe twin room for 8 people. The location is great with many nice restaurants around and all sorts of transport to travel to different attractions. They are very helpful which they provided a lot of information since the beginning and has no problem with communicating in English. The rooms are spacious and they have all the stuff you need which they even have both flat and hair brushes which it might not be totally hygienic but they do look clean. We requested for early check in (additional fees are required) and they are able to provide a cleaned room on time.

Some rooms may not have bathtub, but only a shower with a glass separating from the toilet seat. So the floor area near toilet seat may get a bit wet but still acceptable as the drain is quite efficient

Room had king size bed, super large TV (my guess would be 65-70” size) and comfortable mattress. Staff were exceptionally helpful providing directions, recommendations of nearby restaurants, money exchange places all in advanced through WhatsApp. Room was clean, location is pretty central to a lot of restaurants and the area is very bustling at night. They have a small seating area equipped with microwave, utensils if you want to reheat food on the 2nd floor.

Not much but if you want North American sized bath towels, you’ll just have to as the front desk for it. Korean size bath towels are provided in the room only (which are like North American hand towel)

If phenomenal service is important to you when traveling, choose the Queens Hotel in Busan. It is located within walking distance from the Seomyeon train station, giving you access to the entire city, and very near Lotte Mall. The hotel provides drinking water on demand, microwaves, and washer/dryers to use. The staff were ready, willing and able to meet our needs. Even though the hotel is older and not located in a "fancy" area of Busan, it provides the most important offerings for travel -- from learning about Korean culture to hailing the most appropriate taxi. And the price is right!