Nice hotel. Very close to the subway, just 2 min. walk. L3 subway quick to center. Big bed with comfortable firm mattress. Good restaurant in the hotel.

According to the publishment of booking.com we were supposed to get free airport transfer for bookings over 580 euro, but this wasn't possible to get although we sent requests, also by mail and by phone. So this added up another almost 80 euro roundtrip. This is in fact not to blame the hotel as this is not their responsability, but the responsability of booking.com. who should have provided the free transfer.

The location of the hotel is the best. The central train station is a 5 minute walk. The Plaza Espanya is a 15-minute walk. The metro station L3 named Sants Estatio is a 2 minute walk. The breakfast is amazing for a 4-star hotel, even you can do fresh orange juice with automatic machine. Just from oven, different kinds of bakery will make you happy and ready for the day.

The room equipment was old. And the lights in the room left to be desired.

Clean, comfortable room. Very convenient location for a stopover close to Sants station. We arrived late one night and left early the next morning so didn't experience much of the hotel.

There were no refreshments available in the lobby on arrival (we could see where they should have been but the space was empty). Early self-serve coffee in the morning was in pod form with disposable cups, despite the hotel claiming to have a strong environmental ethos, so we left it refilled our own mugs at the station.

The staff was professional and welcoming, providing a smooth and pleasant check-in experience.

The room had carpet flooring, which we personally didn’t like. It also had only a bathtub with a shower curtain, which was a bit inconvenient as it tended to stick to you while showering. We didn’t ask if rooms without carpet were available, so perhaps they do offer alternatives.

location- very close to Sants station for the airport, with restaurants, cafes and supermarkets nearby. liked the fluffy towels, big comfy bed, provided slippers and dressing gowns. friendly staff, room light , airy and comfortable.

only one capsule of decaf for coffee maker. I probably could have got another one if I’d asked, but we were a bit tired and in a rush, so didn’t bother

Spacious room with two movable beds, two armchairs, and a coffee table as well as a desk for anyone who wants to work/study. A lot of available toiletry in the bathroom. Very good buffet breakfast and the hotel gave us a discounted price for it. 24/7 reception support, ability to order food/call for reception from the room. Good location: metro station a few meters away from the hotel, train station is 10 min walk away. Lidl is not so far away from the hotel as well.

Mostly small things, but they matter - no sockets by the bedside, a small number of sockets overall. The TV only had Spanish channels. There was no toilet brush in our bathroom. The safe is pretty old and instructions are unclear, we had to call reception two times to help us open/close it.

We loved our stay at abbas , the location is more more than perfect. You will walk for 2 min for the metro station. You will walk for 5 minutes down to the train station and for a main point where you can book tickets for the touristic bus . Facing the hotel you will find a small shop to buy internet card or phone cable and the owner is an amazing and helpfull person. Many coffee shops and restaurants and supermarkets are next to the hotels. The employees are super professional and helpful and always smiling. Special Thanks for mr. jose and miss ingrid from reception. The rooms are clean and bed is very comfortbale .

The only bad point is that the lights are very very low and u cannot really see at night for makeup and preparation

The price was fair for me and my girlfriend to stay 5 nights on our first holiday abroad together, and we really wanted to keep the costs down. The air-con was amazing, we are not used to 30 degree weather with high humidity so this was a life saver. The staff turned over our room daily, adding fresh towels and taking the rubbish which was needed for a long stay. The location was quite good, we didn't want something in the noisy city centre and it wasn't far from public transport.

Our fridge was not that cold which, considering the heat, was a nuisance. Our drinks were kept somewhat cold but not as cold as we needed. The windows are single-pane so if there is any noise outside you'll hear it. This resulted in some restlessness during the night as loud vehicles passed by during the night and some loud people too. The outdoor soundproofing could have been better, but this was down to the thin windows. Minor complaints really, everything else was good

The location was great. Very close to the metro lines. It is also very close to the Sants train station so if you plan a day trip to Madrid or another city, it is perfect! The staff was also very nice and helpful. The breakfast was great!! We really enjoyed our stay :)

To be honest, we liked everything.

Very comfortable and spacious. In a good location close to metro and regional stations. The staff were friendly and helpful.

No tea or coffee facilities in the room, just an over-priced minibar. The lift was very rough when it stopped and started making for an uncomfortable ride.