Breakfast excellent with wide variety of options including for those with dietary requirements. Location. For us, ideal. 5 mins from Benidorm Palace. However, for the beach, probably a 15 min walk.

Surprisingly, as I can be quite critical of hotels, restaurants etc. I can't think of a criticism in this case. Even the underground carport eas reasonably priced & spotless!

Nice hotel. The location is far end of Benidorm. The breakfast was good. Liked that bacon was cooked fresh on griddle.

Not enough info given. Eg. Asked at reception are there any books around to read. Told me go floor E, which I did. Lovely room. Could see no books. Spoke to a lady in there and she told me it was a reading room. All books are in a cabinet (not visible). Room was clean but could have been better. Noticed under bed needed cleaning. The plug in sink, when I pulled out was disgusting. Thick dirt and long black hairs. I had an upset tummy a few times. No loo brush to clean pan. Was not properly cleaned.

Hotel is lovely, spacious, relaxing atmosphere, has everything you need for a chilled holiday. Rooms are huge, beds comfortable, bathroom had 2 shower cubicles, good supply of complimentary toiletries , 2 bottles of complimentary water in fridge which is a very thoughtful and welcome touch. staff helpful, efficient and professional. Relaxing pool area to back of hotel is excellent. The spa is very relaxing , i had a pedicure which was 5 ✨️ . Beautiful setting with mountain views.

Being accused of not paying for water in restaurant !! ( of course i had, and was apologised to, but didnt appreciate the attention) Food was varied but hot food not hot enough although there was a microwave . Show cooking is a hit if you like your meat. I had the tastiest roast turkey with gravy, roasted peppers and new potatoes one evening 10/10 . Never seen English scones and crumpets on offer for breakfast before in any other Hotels. Fresh orange was lovely as other Hotels tend to be just orange squash . Lovely choice of cakes for dessert, carrot cake, red velvet, lemon meringue, double chocolate gateux, nice choice of ice creams, lemon, nougat, pistachio, caramel, strawberry.

The room and bathroom were very comfortable, large and very clean. The hotel is well located and the bus stops right outside. The freshly cooked fish and meat on the grill was really good. Drinks in the restaurant were reasonable and the service in the restaurant was good. The spa needs some TLC some of the showers didn't work but the large spa pool and steam room were very good.

The hairdryer was very difficult to use it appeared faulty and we reported it. The buffet display looked nice but some of the prepared food dishes in the restaurant weren't hot enough and they looked like they had been left out too long, maybe bain Marie's would have been better . No evening entertainment but understandable because of the low number of guests.

I cannot say how much we enjoyed our stay , we were upgraded to the deluxe suite and it was fabulous The bed was massive and so comfortable , the shower had a rainfall shower head The tv swivels so you watch from the bed or turn and watch from the sofa There was a hob , microwave and coffee maker The breakfast was unbelievable , you could watch eggs and bacon cooked for you along with cold buffet if you prefered that The only thing I didn't like was we only had one night there Also we were going to the Benidorm Palace which was a five minute walk from the hotel Exceptional hotel and cant fault it

Absolutely nothing

Lovely big room, great view from the large balcony, comfortable bed and lots of little touches like chocolates and a bottle of wine. Reception staff were great, bar staff were a bit harrassed but coped (think they needed an extra person on there. Breakfast was good, very fresh and a good variety.

After reading the above you might be wondering why I didn't give the top score. The answer is that it was impossible to have a decent shower. There was a bath with a shower over and a separate shower cubicle. I tried the cubicle, but the shower head was fixed and there was no indication on the tap which way to turn .On turning the tap on. I was hit by a blast of cold water. My partner tried the shower over the bath but couldn't find a way of getting the water from the shower head instead of the tap. We would stay there again, but would check the shower. BTW, ,this was room 1310.

The hotel exceeded all my expectations. The rooms were spacious, spotless, and luxuriously comfortable, with beautiful views that added to the relaxing atmosphere. Diverse and delicious options for both breakfast and dinner. The pool area was a highlight—great maintained with plenty of loungers, making it perfect for chilling in the sun. Good location - 20 min walk to the Levante beach and 40 min walk to the old town. The area had a lot of shops nearby. Overall, the place provided an outstanding experience, and I highly recommend it for a truly luxurious stay.

They organized various activities and games by the pool, but it seemed they only invited the "all-inclusive" guests to participate. We were never asked if we wanted to join, even though the staff invited others around us wearing the bracelet. However, this is just a minor detail and doesn't affect my overall opinion of the experience 😊

Rooms were really good and clean. Bed exceptionally comfortable. Clean towels and maid service each day. Wanted to use indoor pool but it wasn't heated.

Food was plentiful but wasn't very hot. There's a microwave but the plates are too big to fit in. Very clean restaurant. It was a quiet time when we visited the hotel so that may be why the food may not have been as hot. Never saw more than 10 people in restaurant at a time but the staff were always about. It was a fair walk from the beach and main strip but if mobility isn't an issue then it's fine. Daily bottles of water would be great but only given on arrival.

Near to Benidorm Palace (bit of a walk to seafront). Nearly everything especially most of the staff and the food was excellent. Great choice, good quality. Housekeeping good service.

You’ve booked for a hotel, it says parking on Booking.com nothing about charges. Its low season and hotel wants customers but even though the carpark is nearly empty they still charge extra to park. You cannot charge to the room. They do a card that you can put credit on but lots of staff think its s room key and say no to it and the restaurant refused to accept it. All the rooms seem to be on one side facing the dun .Not to bad in January but the heat through the bedroom windows when the sun is up is very hot even if curtains shut and the a/c just doesn’t cool it down. Would not be able to stand it in high season.

Location good, hard working staff, couldnt fault the food plenty of choice, a cooking station omeletts, eggs etc in the morn and meat & fish for lunch & dinner .. fresh pizzas and pasta cooked to order. got top brands of drink (when you are all incl and not many hotels do 'shots') rooms spacious ..there were 3 of us in our room and was spacious and bed size good. Cleaners in every day x

With it being winter (nov) the pool bar was shut (the main hotel bar was open) and with the pool being chilly there was no pool games ie water aerobics/polo etc there was games ie darts shuffle etc Johnny the animation guy is very good and tries hard to get people involved but when there are not a lot of people around the pool it hard, and could do with decent entertainment in the evening, I know people go outside the hotel but was talking to people who don't go out. was at the hotel in June and it was a lot busier around the pool etc etc ...saw a big diff at our stay in Nov but it won't put us off staying will return.