You can leave your luggage in a storage boxes, the location is nice, the room is nice and comfortable. The bed is huge. There is a mini fridge and even the steam iron in the room

We were afraid of using the payment link because lately there is a lot of information going on about this platform being hacked... So we wanted to call the hotel and verify that - no one was answering and no one was replying to our emails. Finally we talked on a chat here and after they "rejected" our card from the system there was an option to pay directly to booking. All was good at the end but this was a bit problematic. However this is the only thing I can complain about. After we got to the location everything was perfect

I absolutely loved the vibe of the hotel! It had this cool, minimalist style with a touch of hipster charm that really appealed to me. The room was like a cozy little haven, perfect for unwinding after a day out exploring. Plus, having a coworking space was a lifesaver for getting some work done while traveling. And let's not forget about the handy luggage storage – such a thoughtful touch for those of us who arrive early. Oh, and the location was spot on! Being able to stroll to all the must-see spots in town was such a bonus. Overall, it was a fantastic stay that perfectly balanced style, comfort, and convenience. I'd definitely recommend it to anyone looking for a great place to stay!

As a discerning traveler, I must admit that I couldn't find any aspect of my stay that fell short of expectations. The experience was seamless, and I found nothing to fault whileH at the hotel. Even as someone who tends to be picky about accommodations, I was thoroughly impressed with every aspect of my visit.

Hygiene is well maintained Staff is trustworthy and Cooperative

No laundry facility No oven and toaster facility available

The hotel is in a great location for the city. My room was very comfortable. I found it a very relaxed environment and I really enjoyed my stay. I would definitely recommend the hotel and if I visit Bilbao again I would rebook.

I thought I had an inner courtyard view from my room but ended up with a view of the street. Also I would only get two coffee sachets each time my room was cleaned and sometimes this was missed and I would have milk replaced but not coffee. Not A big deal as I just had a tea bag instead 🙂.

The hotel was really nice with everything you needed including a big TV. Plenty of space to put your clothes and luggage. Big bed, but the pillows where a bit too high for our taste

The area in which the hotel is situated is not ideal, but it is a safe area with a police station nearby. The windows could be opened only for a bit. They were oriented towards another building so natural light was missing almost totally. Some smells got into our room in one of the nights. A bit pricey comparing to what it offers

The hotel is perfectly curated & our room was lovely, with a very comfortable bed, plenty of wardrobe space and a little tea station. The staff kindly allowed us to check in early, and even helped us with printing our coach tickets - overall a wonderful experience for our first time in Bilbao.

Nothing to fault, except maybe the location - it was a slight way away from the old town, so coming back to the room throughout the day was not super convenient. We like to walk and had lots planned during our stay, so it wasn’t a big issue, but something to keep in mind.

Lovely designed and spotlessly clean. Individual AC is such a blessing. I was especially delighted by the fact that the bathroom door wasn't directly facing the bed. Lots of shelves for organizing our baggage. The location was easy to get everywhere, we were there all the time by foot. The location is debatable, it is deeply multicultural influenced, and can be a bit funky, definitely takes some personality to appreciate it. However, overall it's safe even to walk in the night.

Can hear people bumping their doors, dropping things, and rolling luggage. It had happened to us that a group of party people came back to their room very late and the noise could be heard while they shouted in the hallway and the slapping doors.

The hotel is well located and you can reach all neighbourhoods on foot within 15 minutes. The staff is very nice and courteous and the hotel is clean. Good wifi, kettle and mini fridge in the room. The room is rather small but has good storage space for luggage.

The hotel is rather ring-fenced and you can hear the street and your room neighbours well - but this is normal for a city at the weekend

The hotel and rooms are nice and very clean. Quiet enough in a neighborhood slightly off the busiest streets, apart from the Toros Arena just 100 meters away. Guggenheim Museum is about 20 minutes by foot..the Old town a little further away. Staff very nice and with good English.

Bathroom a little too small, and insonorization not guaranteed (I kept hearing the noise of shopping bags being opened and closed in the next room.)

Room was nice & was cleaned very well and restocked daily. Liked having small fridge & electric kettle with instant coffee. The hotel seems well kept and clean.

The noise from the bar(s) across the street from our room. Very loud, very late. We stayed 5 nights, we wore earplugs to go to sleep two of those nights. Also, not sure if it is permitted, but there was definitely significant odor of cigarette & weed smoke on the 2nd floor most of the time we were there. Not overwhelming, but it was obvious people were smoking in the rooms.