Very clean, nice room, comfy beds. Lovely to have tea of all varieties and coffee maker. Shower was good. Self check in went well. Nice location. Room bigger than expected.

The noise!! Seriously , would give this place 10 if it wasn’t for the appalling noise at night. Not from outside, as you can shut the window, but from inside with people coming in late, banging in doors, and the couple in the next room having massive rows. Shouting in the corridors until 2am. Even the ear plugs,which were kindly proved, didn’t block it out. We left exhausted after 2 broken nights.

Staff very helpful when we arrived and at end of our stay when we wanted to book taxi to airport. Rooms were clean. Breakfast was simple but adequate. Liked that fact that we could make tea and coffee when we wanted.

Demisting washroom after shower was slow, no way to dry towels effectively (we hang ours on the chairs on balcony to dry). Sockets next to bed did not seem to take our euro plugs which was minor inconvenience even though they fitted fine on floor sockets. Very noisy with window open but we were not convinced that aircon unit was drawing in fresh air, was it just a chiller?

Located in old town and very central to all major attractions, restaurants etc. Room was nice and well cleaned. Bed was comfortable. Good street view from window and double glazed windows worked well to stop street noise. Breakfast was quite good. Elevator in building. Location was excellent but meant that car parking was approx 6-8 minute walk away.

Walls are very thin and can literally hear neighbours conversation clearly which limits your privacy. Felt had to be super quiet all the time. Bathroom also really small. Needed 3 different security codes to access the building, the accomodation and then the room.

It was a really nice stay in the old town of Bilbao. Great location for the Guggenheim and walking around the old town, bars and restaurants, at a reasonable price. The BnB was clean, calm and well-organised. The staff were nice and friendly. Nice to have free breakfast too. Despite being on a busy street, with the window closed it was very quiet.

The only slight stress was having to check in online as we were on the road, I don't have a smartphone and booking.com wasn't working at the service station where we stopped. We did manage to work it out but it would be good to have an alternative solution if there is no one available to check in personally. We were very tired after a long drive and there was a lot of noise from other guests early in the morning.

- Staff communication was great - Self check-in was easy - Room (no. 20) was small but very clean and comfortable. The en suite bathroom was fully equipped with nice toiletries and the shower was very good! - Breakfast is a small self serve selection. Modest but it set me up for the day! Coffee and hot drinks are available from the dining room 24/7 - The bed & breakfast is located in a very elegant resedential building right in the heart of the very lively old town with lovely marble foors, polished wooden staircases and a glass elevator. It felt like a fancy hotel! - The location couldn't be better for those looking to casually explore Bilbao old town and beyond. If you DON'T want to stay in the center of a bustling loud and fun part of town where people party late into the night you might want to look somewhere else. If you DO want to be at the heart of the action this place is for you! The room was quiet enough for me at all times with the window closed but if you are especially sensitive to noise earphones are helpfully provided. Thank you 7Kale!

Fantastic location with everything on the doorstep, minutes away from all the tourist attractions in the Old Town and a 20 minute stroll to the Guggenheim. The area was safe, lively, picturesque. Access was by codes which meant no carrying keys. The room had everything I needed with plenty of toiletries. Also the continental breakfast was great and the dining room was made available to me to make coffee after check out while I waited for other family to arrive. As it was raining the owner very kindly gave me an umbrella. If ever visiting again I would return.

The room was a bit small but given the great location and the fact I was on my own, it didn't bother me too much.

we had a wonderful time at the 7 Kale B&B. we could check in as soon as the room was ready (even before 1pm instead of 4 pm check in time). that was really amazing. We had a wonderful room on the fourth floor - I think we got an upgrade since we even had to little balcony's. the room was clean, the bed comfortable and the bathroom was well maintained and also clean. Of course it is loud at night if you want to keep the windows open (the b&b is in the middle of the bar cine of Bilbao). If you have the windows closed its super quiet! there is an AC in the room. Can't say anything about breakfast since we always eat in cafes around the corner.

The Basque Country is generally quite expensive for accommodation. This little place in the heart of the city center exceeded our expectations. The furniture was carefully selected with great thoughtfulness, the bathroom and sheets were even cleaner than at our own home, and the bed was brand new and comfortable. If you’re looking for a vacation where you won’t spend much time in the room, but want a clean bed, a good night’s sleep, and a central location, my mom and I definitely recommend this place.

Nothing really. With what we paid, I can not complain of anything. There was even coffe machine in reception.

I was on a room only basis and travelled in March. The property is in the heart of the old city, brililant location, only a tram ride to the Guggenheim. Pintxos bars every where and Plaza nueva excellent for eating. I travelled on my own and didn't feel uncomfortable or worried at any time. The room was very clean and fine for me. If I was travelling with a larger companion I might have requested a more spacious room but I wasn't so my room was perfect. I had a small balcony overlooking Casco Vieja. The staff were very helpful and friendly. Id go again, it was a great vacaciones.

The internet didn't work all the time whilst out and about, so couldn't rely on google maps all the time.

The location of 7 Kale is perfect. It's located in front the municipality hall in Casco Viejo, close to the train station and the tram stop, as well as close to the road for taking taxi. I had a room in the 5th floor with two balconies. It's not noisy at all if the windows are shut. And the room was quite clean, with cleaning service being provided everyday.

The hinges to fix the window panes when shut were either broken or loose, need to be fixed. The paint of the balcony railing and balcony windows need to be redone as well, it was peeling off. But the rest were all great.