The staff at this hotel are absolutely fantastic; reception staff, restaurant, bar and cleaners, every single member of staff I had contact with were extremely friendly and nothing was too much trouble. The food was plenty and lots of choice, plenty of tables in the restaurant and kept extremely clean. The pool is great and there are a large amount of sunbeds with a strict rule of no saving beds with towels which is fantastic! The location is further out from where we usually stay in Sa Coma but still only a 10-15 min walk to the beach, main bars and shops. The hotel do provide a shuttle bus running up and down a few times a day but we always just walked. The rooms are great, for an all inclusive it’s not just a room, they are all apartments with bedrooms, living area, bathroom and kitchen area with fridge, cooker etc and all have a balcony. The cleaners are every day apart from Thursday and change all towels, provide toilet roll etc

There wasn’t anything I didn’t like, overall it was a great but probably not for our group. I’d say it’s more for families with children or older couples taking a break together. We were a group of ages early 20’s and 40’s, we requested rooms near each other and they provided that so we were all together but I’d definitely say it’s not catered for our group range. When my children were younger it would have been perfect for us and I’d go again with just my partner but not as a group :)

Lovely hotel and staff. Moved us to a quieter room after the first night, staff great especially with the kids. Granted its not a 5 star but for the money it's great. Pool really good, all inclusive really good value for money, food was amazing. They even have a private transfer to the fab Sa Coma beach if you can't do the 10 minute walk. Would defo go back. We'll done team 😁👍🏻

Excellent location, excellent entertainment team and facilities provided were good. The pictures on booking.com is exactly what you get

I thought the manager and older female receptionist was very arrogant and rude, we had a problem which booking.com sorted, but the staff were very unhelpful....the other staff members to be fair were very nice, The kids play park is bit dated but to be fair we couldn't get them out pool anyway!

Staff was always helpful. While there are some activities for adults most of the entertainment is tailored to kids so travelling with families is a BIG +. Nothing was overly expensive. Food is nice, while there are some common things that repeat on our stay we always had something different at lunch/dinner and cooking staff is able to accomodate dietary needs with no problems. Beach is a 10-15 minutes walk distance directly on the same street. On summer hotel has a shuttle every 10 minutes that goes there but we found it pointless as it is just a short walk. It does help if you have elderly people in your group to avoid the walking time.

Nothing, we had a awesome stay.

The entire hotel was spotless The bar staff were accommodating Always space at the pool Restaurant was well replenished and mostly good Hotel was nice and peaceful and very good for a family stay. Lots of activities for the kids If they wanted it. Swimming pool was a perfect temperature for the little ones. Water pressure was fantastic in the bathroom. Room was not noisey (well insulated from sound). cold estrella, slushie machine and ice creams

Quite far from the beach for little legs. The snack bar options were very limited ( sliced bread and low grade cold meats/cheese a few fruit options). Spirits were not great quality at the bar. Cocktails were dispensed from a machine so not the best.

Best animation team, best hotel staff, so many activities!😍 This hotel staff is one of the best. They are kind, nice, and work very fast and do everything right away after you request. They are very nice and fun people that makes you feel like you are really on vacation! The most important feature that this hotel has its animation team. They were amazing! I loved the employees and animation team of the hotel the most. Plus, facility is good, they have clean rooms, nice pool, great food, activities all day long and not boring. I strongly suggest this hotel!

Lunch and dinner were nice, we always found what to eat to our taste. Drinks were ok, although cocktails are premixed up... Animation team is wonderful, staff nice. Room was clean. We liked pool area and that additional entertainment was possible. Convenient location for traveling in island. Hotel does not have parking but we always found spot near by for free.

Hotel needs renovation. At the amphitheater scene, there was a smell of mold. Breakfast is almost same each morning, scrambled eggs are really untasty :( some ants were invading our room and the room we got was separate from main area so we had to go through street each time, a bit annoying. A lot of smoking near pool was also not pleasant. The rules for renting equipment for entertainment (mini golf and etc) were not convenient - very limited time for getting it (only 3 times a day during 15-30 minutes) and limited time for renting (although we could see a lot of it free and unused..)

We received a warm welcome on arrival and this continued throughout our stay. The hotel was just a short walk from the beach. There was never a queue at the bar, there was plenty of sun loungers, and tables both inside and outside. Our hotel room was right at the back which meant we had to cross a (quiet) road into a separate complex, but this meant it was a peaceful room away from the bar and pool area.

We had to pay cash to borrow golf clubs which wasn’t ideal as we usually just pay for things by card.

Great location, 800 m from the beach with the complimentary shuttle bus available to take you there. Just 10 minutes walk from the town centre, very quiet and tranquil. Very well maintained public areas, cleaned every morning. The staff were amazing, from the front desk, catering to the animation team. Everyone was smiling and made us feel welcome. Fun activities throughout the day and great evening entertainment such as bingo, circus, reptile show, and a mini disco for the little ones. Food selection was brilliant, everything fresh and lovely. There was breakfast, lunch, and dinner, and snacks were available during the day. The highlight of the place is definitely the swimming pool - very clean, great layout, plenty of sunbeds. Music was not too loud, which is nice. Our apartment was very spacious, with the balcony and little kitchen, there was also an air con. Lots of storage, which is a bonus. Overall, we had a very enjoyable stay and would definitely recommend this place.

People smoking in public areas, maybe if there was a designated smoking area it would have solved it. A little far from the airport- about 1 hour drive, but it's worth it :) The place is a little dated, could do with a little refreshing.

Animation team for kids and adults. The biggest plus of this hotel!! Loads of options for adults and kids! Swimming pool is great as you can really have fun with jumping etc. Location was great for us. Not too close to the mad centre. We love walking and it was only 10minutes walk to the beach but there is a bus service if someone prefer to use it. Reception crew was amazing. Nothing was a problem. Always happy to help. Even calling in a doctor to the hotel wasn’t an issue. Reusable cups at the bar were really great idea. I was really happy with one of the cooks. We have a daughter with some food sensory issues. He was happy to grill a bun for her at one of the evenings. As a mum of ASD kid really appreciated that. Some chefs could be less strict. Food wise it was good too. Loads of options everyday. If I could just mention that adding regular small plane pancakes to everyday breakfast menu would be even better. That is something all kids love. The crepes that were there were more like wraps.

Not much that we didn’t like: Room cleaning service… we had one room at first where lovely older Lady was cleaning the room and it was always left spotless. We had a little issue with air conditioning and our room was changed. The person who was doing that building wasn’t great cleaner unfortunately. Smoking… we really understand most Spanish people smoke everywhere but arena where all evening animations take place should be smoke free. And there should be signs.