Great location. Lovely bed, huge! Great pillows, overall really great facilities

The doors on the room! Horrendous. I was woken in the early hours by my neighbours returning to their room, there are no dampers on the doors, so they just slam loudly if you're not paying attention, the hallway lights are also on a censor, so anyone walking the corridor sents them off, and they flooded our room with light as there is gaps on all sides but where the hinge is. You'd be hard pressed to put a damp towel down and keep smoke out in the event of a fire! Not great at 1am when I was woken the first night or 7am the second night.

The room was a decent size, and had a mini-bar (which we didn't use) and a safe (which we didn't use). A couple more hangers in the wardrobe would have been useful, but we managed. The air-con was effective and quiet. Beds were comfortable. The shower was great. Hotel staff were were helpful and we were grateful for the left luggage room on our last day. The roof-top pool was lovely, though very cold! The hotel is in a great, quiet location, well placed for the ferry to Cadiz, and the river walk to the train station. There are plenty of places to eat and drink nearby - we loved the tour of the Osborne bodega. The Cafe Bar Sanluca, about five mins away, on Pl. del Polvorista welcomed us every morning, for a coffee and tostada. We enjoyed the food in every restaurant/tapas bar we ate in and look forward to our next trip to try more of them!

We stayed quite early in the season, which might have been why the hotel bar was not staffed; there was a bell to ring, but it seemed as though the hotel would rather its guests drank elsewhere. Prices were good though, and we enjoyed the wine. The reception area had tourist information leaflets - it would be good to include a little more local information - maybe there is when the season gets under way.

It was very close to the city center, restaurants, ferry to Cadiz and not far from the beach (1.3 km). The hotel provided a free upgrade to a room with balcony. It has a beautiful inner courtyard and a small pool on the roof. Free public parking can be found just beside the hotel, close to the ferry. We were happy to have stayed in El Puerto de Santa Maria with its calm and beautiful inner city, and good parking options instead of paying much more for a hotel in Cadiz, without parking but with narrow and busy streets. The ferry cost just 2.80€ pP and takes 30 mins, the train back was not much more expensive. We would stay there again and would do it in the same way. There are great restaurants in El Puerto de Santa Maria, a cute little castle, and good beaches as well.

One reason for booking this hotel was, that it was advertised of having (paid) parking. On arrival we realised, that the hotel car park was underground and the entrance was so narrow, that it was very difficult to get inside (with a VW Tiguan), especially since cars, that are parked on the street, make entering the car park even more difficult. Parking costs 10€/day but since there was plenty of free parking along the street and beside the ferry terminal, trying to get into the very narrow underground parking entrance was not necessary at all.

Parking - in front of the hotel is very big free parking although hotel says it has no own parking. Next to it is also paying parking. We didn't checked the price but the quarter isn't lovely so I don't think it is expensive. Nice room as is on the pic. Very nice polite receptionists.

Location is'n on attractive place but the price beat the view on industrial area. Great for 1-2-3 days overnight stay to go to Cadiz ( cca 20min driving) if you book in the last minute.

The bed was comfortable and staff extremely helpful and friendly.

The room with two full beds was just too small for two people with two suitcases. Nowhere to put suitcases but the in the middle between two beds. It was hard to maneuver around. It was also really hot in the room because air system is central for the building and they had heat on even though temps were in low to mid 70s in the day and high 50s to 60 at night.

it was our wedding anniversary on the weekend of the fair.we were unable to get a taxi to our booked restaurant.Begona at reception telephoned a restaurant within walking distance that we had contemplated going to on several previous stays.We were expected and treated royally,had a lovely evening thanks to Begona.

Make sure the bar is well stocked with bacardi when we visit,as we enjoy a drink in your beautiful courtyard.

Spacious room with a cute little balcony. Mini fridge and a safe and also a Nespresso machine for coffee or tea. Large shower with two types of shower heads. Easy to control the air conditioning or option to open up the balcony doors. The location was wonderful and easily walkable to lots of restaurants and bars and a grocery store. Bonus that the ferry terminal was across the street. The staff was very friendly and very helpful. Very clean lobby, bar and dining areas.

The walls are thin and you can hear your neighbors and people in the hall. My room did not have a blanket on the bed, which would have been nice. That said, I didn't ask for one either and just made due. The bed was huge but the mattress was the firmest I have ever experienced. It could get a little uncomfortable at times. I brought my own products so not a problem, but the bathrooms only had liquid hand soap and a liquid shower/shampoo gel.

I liked being able to walk everywhere I wanted to go. Loved having the pool on the roof where I could relax in the late afternoon. The communal areas were modern. My bathroom looked like it had been given a facelift but couldn't hide the face that the bath was damaged and rather old. The bed was huge!

For some reason I thought there was a gym! It would have been good if it had had one. I ended up joining a gym for a few days that was 2 minutes from the hotel. On one occasion I needed a taxi but the hotel couldn't get me as none available. Apparently there's only one company in the town!

Location was really good, a short walk to the centre of town, the bullring and also to the ferry terminal which was just across the road. The room that we had was more than comfortable with a huge bed. The room also has air conditioning and I particularly liked the little balcony with a table and two chairs.

One of the main reasons for booking this hotel was because it had a rooftop pool and terrace. Unfortunately at the time of our visit the pool was closed so we had no access to it for the duration of our stay. (Apparently they were treating the water) We were able to use the terrace to sunbathe but the pool deck was off limits completely which was disappointing for us. Some forewarning of facilities being unavailable would have been nice.

Good sized rooms, nice modern style decor generally, good bed and shower. Staff very friendly. Close to centre, and very convenient for boat terminal to Cadiz

The decor is a little rough around the edges and a little dated up close, which isn’t a big issue and not a problem - overall I think the price reflected this, and overall was very good value for money.