The hotel itself was lovely! It also had the softest cotton duvet and pillow covers. I felt like sinking into cotton balls. but the helpfulness and kindness of the staff is what really made it special. When i arrived i was in a tizzy because my phone charger had broken. and everything i need is in that one thing. So on a Saturday afternoon they made it their mission to get me a new charger. This wasn't the only time i experienced kindness during my stay. From the first moment i arrived until i left the next morning i felt like home and welcomed. It was wonderful. Thank you very much for a wonderful last night of my camino <3

nothing

The room was clean and nice but quite standard - exactly the one you expect from a hotel near a busy road. But it was surprisingly quite. And what's most important, we were treated by a man who welcomed us not like clients but like a real guests. And what a dinner he cooked for us! It was like being hosted in a real Galician home. Places to remember are created by remarkable people. And we will remember Hotel Santa Cruz thanks to its host. Gracias!

Nothing

Lovely personal service from the family that owns this place. I had a lovely visit thanks to them.

Unfortunately I arrived before the pool had opened for the year and the instructions for how to get there from the Camino can be improved as Carrás actually don’t have a sign from the Camino. I suggest say: Turn right at Km 24,119 and then straight down to the main road where you can cross throw a tunnel and then turn right. Continue up the main road passing a Tres Tapas place before you’ll find the hotel.

Friendly staff, clean room, great food in attached restaurant. One of the best showers of all the accommodations along the Camino Inglés - with big bathtub - and the exhaust fan in the bathroom actually worked. Space at the rear to hang washing. Stand fan in the room.

All good.

This was the best shower I have had on my whole trip. It was hot and strong. Everyone was kind, the bed was comfortable, the food was good. But the shower was amazing!!!!

Everything was good

What a lovely hostal. No frills but a good honest, warm welcome with good home cooked food. Caring family run place who always have a smile and friendly word and although we would use Spanish they were also always helping with some English. So helpful and a perfect place to stop when on the Camino Inglés even if slightly off the track. Warm rooms. Comfortable beds. Spotless. Great service and staff. Caring and attention to detail. Lots of hot water at all hours (!!) perfect for getting our laundry done (and they offer a laundry service) so perfect if you’re walking on beyond Santiago. Lovely big towels. Very good value for money. Thoroughly recommend.

Not applicable

Very nice room towards the garden with peace and pretty view of green. Very friendly and patient staff and great food. Good internet.

Everything was great except the fan in the bathroom always came on with the light and staid on for ages. You could also hear the screeching of restaurant chairs above from time to time.

The room was big and very confortable

We were doing El Camino from A Coruña. Crossing the avenue can be tricky for pedestrians

Staff were very helpful. The food in the restaurant was really good!

Very nice pool

Nothing