Location was excellent. There was a lift in the property which helped as one of us walks with a stick. The room looks onto the back of the cathedral so it's noisy with the window open but great double glazing and air conditioning made the nights very comfortable. Room serviced every day. Hair dryer and lots of clean towels.

The shower door was broken and the handset couldn't be fixed to the wall. We spent time finding the hotel but that might have been us!

The location is perfect, less than 2 minute walking from the entrance of the cathedral, less than 4 minutes from the entrance to the real alcazar.  Many restaurants and cafes around.  It is adequately soundproofed so not much of the noise gets into the room (I was on 2nd floor).  Cleaning people did a really good job.  Absolutely great that one can checkout at 12, giving you few hours to have a last stroll in Seville without dragging the luggage around. The keyless system seems a bit tricky the first time you use it but it's much more convenient than using a regular key.

Location, clean room, comfortable bed. Good value for money.

The rooftop terrace is closed.

Location perfect!

We had a problems with payment for hotel before arrival. The 3 different credit/ debit cards didn't work. Hotel didn't except any other payment (PayPal or payment at hotel). We was devastated, stressed out that reservation would be cancelled.

Excellent place in an excellent location. 10 minutes from anything in Seville and I loved opening my window to see the cathedral. Sitting at the roof top was also nice. 100% would recommend!!

There’s no reception and contacting the staff is really hard. The code they give you works from 3pm onwards so you can’t leave your luggage. When we finally got through to someone from the intercom they were really rude.

The location was perfect and we got to check in esrly ..room wasnt ready but the two cleaning ladies were so lovely and made the effort to get it ready Amazing location oppposite the cathedral which can be viewd from the lovely little rooftop terrace and beds were so comfy also

Shower was cold Didnt have time to call to complain as it was a flying visit so just got washed at the sink

Great location clean and comfortable. Amazing view of the Cathedral . was a great stay 10/10 Thank you

Rooms a bit small but then not in the room that much. No Tea coffee kettle but a lot of hotels are like that now.

A Premium location for a reasonable price. In the heart of it all, this hotel is well placed to be in the heart of things. Optimal for Train, Flight and bus travelers. The local transit tram comes right to the door. The A/C is spectacular. The contactless check in and out is smooth. The patio on the roof is remarkable for respectful enjoyment. This has been one of our favorite stays while exploring Europe.

If you need parking, it isn't an option. Taxis can get close. Not a big concern for us.

Central location was excellent - next to cathedral. Room was small but comfortable bed and air con provided. Roof top area with seating was very good.

Room bit larger?

On booking.com we were offered free transfer from the airport but that was never communicated in the actual booking and we never had one. We received an email at about 8:30pm on our last night saying we could get free drinks (one each) at a certain place till midnight. It honestly didn’t matter but if we’d had a little more notice we could have used it that day when we were closer. (It was all day offer) but honestly that’s being picky, this place is a GEM ❤️🧡❤️🧡❤️🧡❤️