location was excellent. Easy access to 'Old Seville' and the bus station for connections elsewhere. Communication prior to our stay and helpfulness during the stay was really good. Prebooked taxi from airport to hotel worked perfectly. Room air conditioning was appreciated in the heat, as was the pool access on the roof top. Breakfast was good though a little up in price- but the reception ensured we understood costs. As a note, there are local cheaper offsite options. Room fridge was nice. Missed the free coffee option - it was supposed to be available in the afternoon but I'm.not sure how you 'got it' - no tea/ coffee facilities in the rooms. hairdryer in the bathrooms :) room safe pool towels - just needed a returnable deposit

no tea/ coffee facilities in the rooms.

Really lovely and helpful receptionist on duty the first four afternoons we were there. The room was a good size and clean. The bed was comfortable. The location was good. Easy to walk into the city centre, or take the No 3 bus five minutes from the hotel, passing along the river if preferred.

Breakfast. It's advertised as starting at 7.30am. We needed to get to the airport so we were there on time. No lights on. No fresh food out. It began to trickle in at 7.35 - 7.40. Cooked eggs only appeared at 7.50. Not acceptable. We would have had our breakfast in the cafe across the road that morning as we had the other days, but it didn't open in time. The pool needs regular attention. It can't have been open long due to the time of year, but there was a green algae line round the water level, which should be cleaned off. A used ashtray on the ground beside the steps into the pool was ignored for four days. Eventually my husband moved it to a table in the seating area.

Great location, wonderful staff, very caring always with a smile 😊 thank you to all the staff for making our stay 🙏🙏

Shower needs attention, both shower heads need new washers, or replacing, also the drain in the shower cubicle is slow to drain. I understand the room is for wheelchair access. Im a retired plumber 😎

The bed was comfortable the room was very clean and pleasant.The breakfast lacked frills but had everything we liked. The coffee was nice. The staff were friendly . It was in a great area, close to the centre and with some bars and restaurants close by.

The AC was temperamental. The rooftop pool was lovely but in the sun the artificial grass , the tiles and the metal surrounding the pool got extremely hot. I burned the sole of my foot on the surface when I forgot to put on sandles when I went to put something on the table. I say this only as a warning to others.

Great location, close to bus, train station. Situated in the Old Town, 10 mins from stops on the open Top Tour buses. Breakfasts were excellent. The staff were very helpful when ordering taxis, helping us organise our days out there. Seeing the cathedral was the highlight of our trip. Car parking was ok, €16 a day…but only 1 space was available which we bagged!

Earplugs are essential as there were lots of noisy party goers passing our hotel!

The staff were friendly and answered questions quickly whilst giving some thought behind it. The location was fantastic. The room was a decent size and the bed was comfortable

Only downside and it's a minor one but it's a shame the pool wasn't open as it's one of the main photos on the booking.com site

Had a great one night stay. The room was small but spacious enough for a solo traveller, probably would be fine if I had a companion also. The rooftop and pool was amazing to escape the Seville heat. The staff were lovely and welcoming and had no problem with me using the rooftop pool for a couple of hours after checkout. Breakfast was also great.

Location made it easy to walk the city. It is a few blocks from the Plaza de Armas bus station. Staff friendly and courteous. Only negative is the parts hotel needs some attention. Fix chipped paint. Our room had mould on the door frame to the small balcony.

See above.

The staff were really friendly and welcoming and always there to help. The room was really clean with a very comfortable bed. We absolutely loved making the most of the rooftop pool and sunbathing spot for a few hours one sunny afternoon - what a bonus!

Nothing I didn’t like but one night it was a bit noisy as the rooms connect directly to the main part of the hotel. Not that much of a problem as we were so tired after a busy day exploring Seville. I wouldn’t say this is the fault of the hotel either - it was nice to hear people enjoying themselves!

We loved this hotel and will go back if they give us some discount. The staff, Chari was very helpful, patient and kind. She helped us patiently to get to know our direction to the attractions.

Roof top pool was smaller than what we imagined through pictures when we booked.