This was our second visit here, and it's the perfect base for Seville. The location is spot on, the hotel itself is beautiful, and the staff are so helpful. The rooms are spotlessly clean, and the beds are really comfortable. We love the rooftop pool and bar.

Sunlounger hoggers!!! 😄 On our first afternoon, we couldn't get a sunlounger at all. On our second day, we planned to be at the pool when it opened so we could get a couple of hours lying in the sun but we witnessed people 'reserving' their loungers with towels and sun hats and then leave the hotel for a few hours!!

Location -perfect. Close to all attractions and could walk from airport bus stop. Double room large, good air-con , bed large, bathroom good . Everything really clean. Staff really helpful and smiled which doesn't often happen in tourist cities. Breakfast staff were like 5* staff. Breakfast good ,- all the usuals (and some guests even had full glasses of Cava at 9am in the morning). Had room service as I checkedin quite late. Food really yummy and good quality. Didn't use the other facilities but the terrace would be lovely to sit in.

Although the room was great, I would have liked the more modern furniture that is shown in the first website photo rather than the older ones shown further down in the hotel photos. Not an issue though as it would be a waste to throw it out until it needs replacing. The building opposite was having a window replaced so hopefully that dirty wall will also be painted at the same time which will allow guests to enjoy the street view more .

Location is great for walking to Seville’s sights. Thoughtfully designed room with a good bed, kept extremely clean throughout our weeklong stay. Our room near the back of the hotel was nice and quiet. Varied, complete breakfast buffet in their restaurant, we had it twice. The staff are all exceptional, warm professionals, a great team who made us feel at home. We would love to return.

Nothing - we are an older couple and this is one of most delightful hotel stays we have ever had.

Staff kindness

flexibility in managing anticapted arrival

From check in to leaving staff were friendly, informative. The Hotel and decor was of a high standard. Ideally located for all tourist attractions and great selection of restaurants.

Nothing

It’s location is close to most sites, making it easy for a first timer. Everyone at the front desk were helpful and courteous. The standard room is spacious by European standard. Breakfast provides a great selection of food items to choose from.

The heater in the room was a bit too warm for me, so I opened the window to let the cool winter air in. There was a constant sewage smell coming from the bathroom in my room (#212). At first, I thought it could be from the heater, but I noticed it on the second and third day when I returned from outside. The window was closed after cleaning so it’s obvious that the smell was coming from inside of the room. I reported it to the front desk when I checked out, the staff said they would look into it.

Great location and a beautiful hotel. The staff are very helpful and accommodating. They were brilliant.

Nothing. It’s excellent although maybe the room could have been a wee bit cheaper a

The staff were super attentive, friendly and remembered us very quickly into our stay. At breakfast (which was plentiful and varied) they were very quick to remove empty plates and rubbish to keep the area clear and topping all the food up. Constantly checking you were ok and happy and even giving us local recommendations. The hotel went above and beyond to help us celebrate our anniversary too, giving us some fizz to add to the occasion. We really appreciated it and were bowled over by the consideration.

Just personal, but I would have loved to see the pool area open slightly earlier. However I understand that it probably coincides with the staff finishing breakfast service. I have nothing negative to say about the hotel or staff at all.

Breakfasts, friendly & helpful staff, location, cleanliness of room. 12 o’clock checkout! Especially as it was raining heavily.

Looked at what felt like every hotel online and had trouble deciding. This hotel was PERFECT and I'm not easy to please:). It's in a perfect spot for a first time visit to Seville, the staff is super friendly and helpful with recs and general info. Rooms are a decent size, bathroom and room were both very clean with a great hair dryer. We didn't eat breakfast at the hotel as there were great options they recommended just a few steps away. Stop scrolling and book this hotel you will not be disappointed!

There is a desk chair at the end of the bed with metal legs that stick out. I jammed my toe into it and that put a damper on a 3 wk vacation so do yourself a favor and move the chair to the side.