Spacious room with patio, secure parking and staff excellent on reception and the lady on the bar was very professional and pleasant. Great being near to the escalator giving access to the old town

Everything was lovely

Beautiful room with a fantastic bathroom. Very comfortable and modern room.

Nothing

This hotel has only 3 stars but the staff and well appointed rooms make it seem like 5 stars. Large comfortable bed, enormous bathroom and a terrace with table and chairs. I stayed on half-board terms, the buffet breakfast was excellent and copious in choices. Dinner was very satisfying with sufficient choices for each course, water, bread and agreeable wine included. The hotel is situated 5 minutes from the escalator that takes you up to the old town and there is a free car park on the opposite side of the road. Note that both Satnavs and Google maps give incorrect directions when driving to the hotel!

Nothing not to like

The location was near perfect, keeping in mind that this hotel is modern and you need to compare this to the hotels in the Old City of Toledo. Our room was really spacious and the balcony astonishingly LARGE! The breakfast buffet was near to excellent. The parking in the basement was very convenient. These staff at reception were great and very helpful. I would recommend this hotel without any doubt. Thank you for the 100% cotton bath sheets, instead of these “ small” towels. This made both of us very happy.

My wife asked housekeeping if they could provide us with a kettle to boil water for tea. The answer was: “There is coffee available down at the bar.” This is a silly answer and I do understand that in Spain most people drink only coffee, but a hotel should cater for international guests. There are some tea drinkers beyond the borders of Spain and Italy. Only one staff member in the restaurant spoke English.

The room was very spacious and exceptionally clean. Everything looked new. Huge TV and balcony. Breakfast was good and easy walking distance to the old centre.

Nothing! It was great!

Spacious, well designed room with large private terrace.

Reception did not have a map of Toledo. A small thing really but we’ve come to expect it in Spanish hotels.

Very close to elevators for access to amazing old town, but still on main road in to easy to find and navigate streets. Chose as midpoint between Santander and Malaga and an interesting stop. Buffet breakfast very good and easy for an early start for onward travel to malaga

As others have mentioned the undergrou d car park is very tight for a normal car, with some bays much too small to fit in. €10 is fair enough for peace of mind and secure easy access parking though. Room was hot even in january with heating off and window open. Possibly caused by minibar iced up and so running constant (no noise though

Large spacious room with comfortable beds and excellent bathroom, Balcony overlooking interior courtyard was a nice surprise! Good soundproofing made it all very quiet for a busy business hotel. Excellent breakfast choices with a really good selection of nice things to eat !!!

Reception staff efficient but rather cool. Good underground car parking - BUT difficult to access in a large size car - BEWARE OF TIGHT BENDS!

The room was very spacious, very clean and comfortable. It had the benefit of a very large balcony and superb views of the historic centre and surroundings. Ideally situated at the foot of the historic centre with very convenient access via bus, taxi or escalator if on foot. Room service was quick and efficient. The hotel appeared very new and thus facilities were first rate. Highly recommended for those looking to stay in Toledo.

Minor gripes...it would appear tea/coffee making facilities are no longer de rigeur in hotels. The air con switched itself off at night when most needed. There were no chairs in the room. I would stress these are minor issues in comparison to the benefits of a stay at this hotel.

Lovely hotel in a great location near to the sights of Toledo. Room was very clean, comfortable bed, Clean bathroom with free toiletries etc. Our room had a large balcony with views of some of Toledo. Easy to find. Free car park across the road. Great breakfast, very tasty and lots of choice.