Location, friendly staff, quiet

Nothing

The Hotel is very central but also very quiet. The room was large with a double bed and a chaise lounge as well as desk and cupboard so overall very spacious. I chose not to have breakfast but had water and a lemon slice each morning in my room before going out for coffee and four times for breakfast/brunch. And all around there was a lot of choice.

A couple of the male receptionists were not friendly, helpful or didn't smile. As I teach Customer Service I am very aware of how important it is and receptionists in every hotel/company/organisation are the client's/customer's first and most important impression. A smile costs nothing!!!!!!

Location was great! Exterior of the building is beautiful and our room was very nice. Only stayed one night before leaving Valencia, so didn't really get to enjoy it. I would definitely stay here again, though, just in a different room.

We were put in a wheelchair accessible room (which we didn't require), so while it was spacious, the sink was low, the shower was walk-in, which is fine, but you need to be careful with the water, and the handshower was so high, that I could barely reach it. The hot water pressure wasn't great, the cold was great, but cold! The AC/heat didn't seem to work very well.

This was a wonderful hotel, located very close to Plaza de la Reina, in the historic part of the city. It was near all the facilities, and old buildings such as the beautiful silk exchange and the many beautiful sites. It was on a quiet street, opposite the very old and historic Las Cortes. There is no through vehicular access. Sleeping at night or early in the morning is a joy as you are not woken up. Our room was big with a free standing bath as well as an en-suite. It was very bright with two balconies. The hotel was very clean and tidy. All the staff were fantastic. We felt able to ask any questions. We were made to feel very welcome. We wouldn't hesitate to return to this hotel. Gracias.

Nothing.

Great location

We understand about the devastation València has endured and travel is disrupted. The hotel recommend a taxi to the airport 23 € and 15 minutes this was probably the case before the flood but it was actually 1hour and 50€ although we understand that the roads were congested as the trains were not running we did risk missing the plane and maybe should have got the bus to ease the traffic it would have been one less car This is not a criticism

Very central - the location was excellent! The staff at the hotel is very helpful and welcoming, and they gave great advice on things to do. We rented bikes via the hotel, and it was amazing to cycle around the park nearby and see the city. The room was clean, and it was so lovely to start the day with a coffee. The breakfast was good too - lovely yoghurt, muesli and juices in addition to pastries and bacon/eggs.

Nothing really - everything was great

The room was simply immense and the location was ideal to have the good balance between being close to the old city center, Turia park, easy pick-up/drop-off point for taxis and public transport in general. I would rebook it for a short holiday again

Our bathroom could have benefitted by a better rack arrangement for towels and surface area for resting stuff. The shower area also could have benefitted by a stronger lighting but in the end they were marginal details that did not prevent us from leaving a positive review

Location was in the heart of the old city. So close to everything. Staff were extremely helpful and offered suggestions for meals etc, nothing was a problem. The room had a patio table and chairs and sofa so there was plenty of room to relax. And the air conditioning worked!! I liked that it is in a pedestrian area with no vehicles in sight! Shops, sights and eateries literally on the doorstep.

This is not a fault of the property! We were so busy out and during our stay we didn’t have enough time to enjoy the facilities or have a bath in the fabulous bath in our room! (We did find it a bit odd there was no blanket on the bed but we found one in the cupboard)

Lovely staff comfortable bed easy shower,good size and pressure.toiletries supplied Excellant location

We had a room at back of hotel overlooked by the block opposite , had to keep shutters closed as there was no inner curtain to prevent being seen Aircon efficient but very noisy A fridge with no shelves or icebox

Everything was PERFECT! The hotel is in the heart of Valencia, in the city centre; you have all the main attractions very close by walking. We did the check in with Matteo and he was very kind, he explained everything ( also about the water machine where we could fill up the bottle!). Everyone from the staff was kind! The room was very big, clean, comfortable, with comfy beds, with 2 balconies, with coffee machine and all the utilities. The hotel was quiet, we didn't hear a voice in the corridor, not even once. It exceeded all the expectations! I recommend this hotel 100%.

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